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• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
• LG ThinQ is not responsible for any
network connection problems or any
faults, malfunctions, or errors caused by
network connection.
• If the appliance is having trouble
connecting to the Wi-Fi network, it may
be too far from the router. Purchase a Wi-
Fi repeater (range extender) to improve
the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or
may be interrupted because of the home
network environment.
• The network connection may not work
properly depending on the Internet
service provider.
• The surrounding wireless environment
can make the wireless network service
run slowly.
• The appliance cannot be registered due
to problems with the wireless signal
transmission. Unplug the appliance and
wait about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use special
characters.)
• Smartphone user interface (UI) may
vary depending on the mobile operating
system (OS) and the manufacturer.
• If the security protocol of the router
is set to WEP, you may fail to set
up the network. Please change it to
other security protocols (WPA2 is
recommended) and register the product
again.
Installing the LG ThinQ
Application
Search for the LG ThinQ application from
the Google Play Store or Apple App Store
on a smartphone. Follow instructions to
download and install the application.
Open Source Software Notice
Information
To obtain the source code under GPL,
LGPL, MPL, and other open source
licenses, that is contained in this product,
please visit http://opensource.lge.com.
In addition to the source code, all referred
license terms, warranty disclaimers
and copyright notices are available for
download.
LG Electronics will also provide open
source code to you on CD-ROM for a
charge covering the cost of performing
such distribution (such as the cost of
media, shipping, and handling) upon email
request to [email protected]. This
offer is valid for a period of three years
after our last shipment of this product. This
offer is valid to anyone in receipt of this
information.
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