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70 English
Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem Cause Action
The buttons cannot be
pressed properly.
•If there is foreign matter
caught between the buttons
•Touch model: if there is
moisture on the exterior
•If the lock function is set
•Remove the foreign matter
and try again.
•Remove the moisture and
try again.
•Check whether the lock
function is set.
The time is not
displayed.
•If there is no power supplied •Check whether there is
power supplied.
The oven does not work. •If there is no power supplied •Check whether there is
power supplied.
The oven stops while in
operation.
•If it is unplugged from the
power socket
•Reconnect the power.
The power turns off
during operation.
•If continuous cooking takes
a long time
•If the cooling fan does not
work
•If the oven is installed
in a place without good
ventilation
•When using several power
plugs in the same socket
•After cooking for a long
time, let the oven cool.
•Listen for the sound of the
cooling fan.
•Keep the gaps specied
in the product installation
guide.
•Use a single plug.
There is no power to the
oven.
•If there is no power supplied •Check whether there is
power supplied.
The oven exterior is too
hot during operation.
•If the oven is installed
in a place without good
ventilation
•Keep the gaps specied
in the product installation
guide.
The door cannot be
opened properly.
•If there is food residue
stuck between the door and
product interior
•Clean the oven well and
then open the door again.
NV75J5540RS_SA_DG68-00616G-02_EN.indd 70 2015-05-22 11:54:39
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