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Problem solving guide
153
Problem Cause and remedy
After long cooking pro-
grammes using micro-
wave power , the
oven interior is very
damp.
The steam oven with microwave is a fully fledged
steam oven. The cooking compartment is com-
pletely hermetically sealed. In contrast, a conven-
tional microwave oven is not air-tight. Because the
cooking compartment is steam-tight, condensation
will form on the side walls and the inner door panel
during long cooking programmes using microwave
power . The amount of condensate depends on
the cooking duration and the level of moisture in the
food.
The food is not suffi-
ciently heated or is not
cooked at the end of a
set duration when using
the microwave
function.
The microwave oven was not restarted after inter-
rupting a cooking programme.
Restart the cooking programme to ensure the food
is heated or cooked properly.
When cooking or heating with microwave power, the
duration set was too short.
Check that the correct duration is selected for the
microwave power level. The lower the microwave
power level the longer the cooking duration.
With a very small amount of food, the steam oven
automatically reduces the power level to suit the ac-
tual amount of food as a safety precaution. The dis-
play still shows the previously set initial power level.
Restart the programme with a lower microwave
power setting to ensure the food is heated or
cooked properly.
Food has cooled down
too quickly after being
heated or cooked using
the microwave func-
tion.
In the microwave oven, food begins to cook from the
outside first, the inside of the food relying on the
slower conduction of heat. If food is cooked at a high
microwave power level, it is possible that the heat
may not have reached the centre of the food, so it is
hot on the outside but cold in the centre. During the
standing time, the heat is transferred to the centre of
the food.
When heating food with different densities, such
as with menu cooking, it is sensible to start with a
low microwave power level and select a longer re-
heating duration.
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