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General use
Problem Cause/solution
The handset does not turn on
even after installing charged
batteries.
R Place the handset on the charger to turn on the handset.
The unit does not work. R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset has not been registered to the base unit. Register
the handset (page 55).
I cannot pair a cellular phone to
the base unit.
R Depending on the compatibility of the cellular phone, you may
not be able to pair it to the base unit. Confirm that your cellular
phone supports the hands-free profile (HFP) specification.
R Confirm that the Bluetooth feature of your cellular phone is
turned on. You may need to turn this feature on depending on
your cellular phone.
R The Bluetooth technology on your cellular phone may not be
functioning normally. Turn off and on your cellular phone.
R If your cellular phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from your cellular phone.
R Some cellular phones may require you to enter the Bluetooth
PIN to pairing. Confirm that you entered the correct PIN.
I cannot connect a cellular phone
to the base unit.
R Confirm that your cellular phone is turned on.
R Confirm that your cellular phone is within base unit range
(page 14).
R Your cellular phone’s Bluetooth feature is turned off. Turn it on.
R Depending on the state of the wireless environment, such as
the presence of any electrical interference, there may be a
delay even if the auto connection feature is turned on. You can
connect to the base unit manually (page 19).
R The cellular phone has not been paired to the base unit. Pair
the cellular phone (page 17).
R If your cellular phone is already connected to another Bluetooth
device such as a Bluetooth headset or other Panasonic DECT
phone, disconnect the device, then perform the connecting
procedure to the base unit.
R If your cellular phone is already registered on another
Panasonic DECT phone, this function will not work properly. We
strongly recommend that you remove the registration of this
phone on both your cellular phone and on the other Panasonic
DECT phone.
I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your phone service provider.
For assistance, please visit http://shop.panasonic.com/support
77
Useful Information
TGF88x(en)_1104_ver033.pdf 77 2019/11/05 13:22:56
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