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31
PROBLEM POSSIBLE CAUSE CORRECTION
Ignition system
failure
1. Low battery.
2. Improper air shutter adjustment
3. Ignition wire disconnected
4. Low gas pressure
5. Ignitor malfunction
6. Ignitor switch malfunction on valve
1. Replace ignitor battery.
2. Adjust air shutters.
3. Plug wires back into ignition switches.
4. Have the gas co. check supply pressure.
5. Contact dealer for replacement.
6. Contact dealer for replacement.
Insuffi cient heat /
low fl ame
1. Improper air-shutter adjustment
2. Using propane orifi ce for natural gas
3. Low gas pressure/flame (propane)
4. Low gas pressure/fl ame (natural)
5. L.P. regulator hose cracked due to age
1. Adjust air shutters.
2. Check/change orifi ces.
3. Shut off all valves, including propane tank,
and follow lighting instructions exactly.
(See important note* below.)
4. Have the gas co. check pressure at unit.
5. Replace L.P. regulator hose.
Uneven heating
1. Burner ports partially blocked by debris
2. Small spiders or insects in burner
3. Improper air shutter adjustment
1. Remove burners and clean out ports.
2. Inspect burners and orifi ces for spider webs
or other debris that may block fl ow.
3. Adjust air shutter.
Burner goes out on
LOW
1. Valve “Low” setting needs adjustment
1. Light burner on HIGH, immediately turn to
LOW setting. Remove knob from valve and
using a small fl at screwdriver, slowly turn
the adjustment screw in the stem, a little at
a time (30° to 45°), in either direction, until
the fl ame is approximately
1
/
4
” in height
from burner ports.
If you have trouble with this Fire Magic
®
unit, please use this list to identify the problem. By trying one or more of the
solutions to the possible cause, you should be able to solve the problem. If this list does not cover your present problem,
or if you have other technical diffi culties with the unit, please contact your local Fire Magic
®
dealer or visit our web site at
www.rhpeterson.com.
Table 2
* Important: Propane tanks are equipped with a safety shutdown device that may cause low or no gas/fl ame
at the burners if operating and lighting instructions are not followed exactly. If you suspect the
propane tank safety shutoff is in effect, shut off all burner control valves and the propane tank
valve. Then read and follow the LIGHTING INSTRUCTIONS exactly. Lighting instructions are
located in your owner’s manual and printed on the unit’s metal drip tray. If the problem persists,
continue troubleshooting, or contact your local dealer or R. H. Peterson for assistance.
TROUBLESHOOTING
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