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The device does not charge in my vehicle
• Check the fuse in the vehicle power cable (Changing the
Fuse in the Vehicle Power Cable, page 23).
• Verify the vehicle is turned on and is supplying power to the
power outlet.
• Verify the interior temperature of the vehicle is within the
charging temperature range indicated in the specifications.
• Verify the fuse is not broken in the vehicle power outlet.
My battery does not stay charged for very
long
• Decrease the screen brightness (Display Settings, page 21).
• Shorten the display timeout (Display Settings, page 21).
• Decrease the volume (Adjusting the Volume, page 3).
• Turn off the wi-fi radio when it is not in use (Wi
‑
Fi
®
Settings,
page 20).
• Put the device in power saving mode when not in use
(Turning the Device On or Off, page 3).
• Keep your device away from extreme temperatures.
• Do not leave your device in direct sunlight.
My device does not connect to my phone or
Smartphone Link
• Select Settings > Bluetooth.
The Bluetooth option must be enabled.
• Enable Bluetooth wireless technology on your phone and
bring your phone within 10 m (33 ft.) of the device.
• On your smartphone, open the Smartphone Link app, and
select > to restart the Smartphone Link background
services.
• Verify your phone is compatible.
Go to www.garmin.com/bluetooth for more information.
• Complete the pairing process again.
To repeat the pairing process, you must unpair your phone
and device (Disconnecting a Bluetooth Device, page 16), and
complete the pairing process (Pairing with Your Phone and
Connecting to Smartphone Link, page 13).
My device does not appear as a removable
drive on my computer
On most computers, the device connects using Media Transfer
Protocol (MTP). In MTP mode, the device appears as a portable
device and not as a removable drive.
My device does not appear as a portable
device on my computer
On Mac computers and some Windows computers, the device
connects using USB mass storage mode. In USB mass storage
mode, the device appears as a removable drive or volume, and
not as a portable device. Windows versions prior to Windows XP
Service Pack 3 use USB mass storage mode.
My device does not appear as either a
portable device or a removable drive or
volume on my computer
1
Disconnect the USB cable from your computer.
2
Turn off the device.
3
Connect the USB cable to your device and to a USB port on
your computer.
TIP: The USB cable must connect to a USB port on your
computer, not to a USB hub.
The device turns on automatically and goes into MTP mode or
USB mass storage mode. A picture of the device connected to a
computer appears on the device screen.
NOTE: If you have several network drives mapped on your
computer, Windows may have trouble assigning drive letters to
your Garmin drives. For information about assigning drive
letters, see the help file for your operating system.
The Smartphone Link app affects the battery
charge level on my smartphone
The Smartphone Link app uses Bluetooth wireless technology to
send data to and receive data from your device. It is normal for
an active Bluetooth connection to consume some battery power.
The app also periodically checks for updates to available
services, which may consume additional battery power.
You can change the battery usage settings in the Smartphone
Link app to reduce the amount of battery power the app uses.
1
From the Smartphone Link app on your smartphone, select
.
2
Scroll to the Battery Usage section, and select Settings.
3
Select one or more options:
• Clear the Bluetooth Auto-Connect check box.
Disabling this option may save a small amount of battery
power, but it prevents the app from connecting to your
zūmo device automatically. While this option is disabled,
you must select from the Smartphone Link main menu
each time you want to connect your device to Smartphone
Link.
• Clear the Live Services Check check box.
On some smartphones, disabling this option may
significantly reduce the battery power used by the app.
While this option is disabled, you must manually refresh
the Smartphone Link main menu to receive updated
information about available live services.
Appendix
Installing a Memory Card for Maps and Data
You can install a memory card to increase the storage space for
maps and other data on your device. You can purchase memory
cards from an electronics supplier, or go to www.garmin.com
/maps to purchase a memory card with pre-loaded Garmin
mapping software. The device supports microSD memory cards
from 4 to 64 GB.
1
Locate the map and data memory card slot on your device
(Device Overview, page 3).
2
Pull up the weather cap from the microSD card slot.
3
Slide the microSD card slot cover toward the center of the
device.
24 Appendix
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