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Frequently Asked Questions
68
Problem Possible cause and solution
Press OK for 6 seconds
appears on the display
when the oven is
switched on.
The system lock is activated.
You can deactivate the system lock for a cooking
process by touching the OKsensor control for at
least 6seconds.
If you want to permanently deactivate the system
lock, select theSafety| System lock | Off setting.
Power Failure appears on
the display.
There has been a brief power failure. This has caused
the current cooking process to stop.
Switch the microwave oven off and on again.
Restart the cooking process from the beginning.
12:00 appears on the
display.
There was a power failure for more than 150hours.
Reset the time of day.
The turntable is very
jerky.
The turntable, support, or floor of the oven may be
dirty.
Clean the turntable, support, and floor of the oven.
Clean the contact surfaces between the turntable
and the support.
Put the support back inside and place the
turntable on top.
A noise is heard after
the cooking process is
complete.
After the cooking process the cooling fan will
continue to run for a while after a program is
complete to prevent moisture from building up in
the oven, on the control panel or surrounding
cabinetry.
The cooling fan will turn off automatically.
An abnormal sound can
be heard during a
cooking process.
A metal dish has been used during a cooking
process.
Check if the metal dishes you have been using
generate sparks (see “Microwave operation –
Suitable dishware”).
The food was covered with aluminum foil during a
cooking process.
Remove the foil, if applicable.
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