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Problem solving guide
51
General problems or technical faults
Problem Cause and remedy
The hob or cooking
zones will not switch
on.
There is no power to the hob.
Check whether the mains fuse has tripped.
Contact an electrician or Miele Service (for the
minimum fuse rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the mains
electricity supply for approx. 1 minute by
– tripping the relevant mains fuse or screwing the
fuse out completely, or
– switching off at the residual current device.
If, after resetting the trip switch in the mains fuse
box or the residual current current device, the
appliance will still not turn on, contact a qualified
electrician or Miele Service.
A smell and vapours are
given off when the new
hob is being used.
The metal components have a protective coating.
When the hob is used for the first time, this causes a
smell and possibly also vapour. The smell and any
vapours given off do not indicate a faulty connection
or appliance and they are not hazardous to health.
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