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IfYou Need
Assistanceor Service
I. Ifyou need assistance*...
• Call KitchenAid Consumer Assistance
Center:
1-800-422-1230
One of our trained consultants can instruct
you in how to obtain satisfactory operation
from your appliance or, if service is neces-
sary, recommend a qualified service
company in your area.
• If you prefer, write to:
Consumer Assistance Center
KitchenAid
2000 North M-63
Benton Harbor, MI 49022-2692
2. If you need service*...
• Call your dealer or the repair service
recommended.
• All service should be handled locally by the
dealer from whom you purchased the unit
or an authorized KitchenAid servicer.
• If you are unable to obtain the name of a
local authorized KitchenAid servicer, call
our Consumer Assistance Center tele-
phone number (see Step 1).
3. Ifyou are not satisfied
with the action taken:
• Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and KitchenAid have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
*When asking for help or service:
Please provide a detailed description of
the problem, your appliance's complete
model and serial numbers, and the
pumhase date. (See page 2.) This
information will help us respond properly
to your request.
Don't forget, KitchenAld offers a full line of quality home appliances.
Built-in Refrigerators Trash Compactors Ranges & Cooktops
Freestanding Refrigerators Hot Water Dispensers Microwave Ovens
50-Pound Ice Makers Food Waste Disposers Washers & Dryers
Dishwashers Built-in Ovens Mixers & Blenders
For more information on these appliances, or the one you have purchased, call our
toll-free Consumer Assistance Center telephone number, 1-800-422-1230.
30
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