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23
TROUBLESHOOTING GUIDE
ENGLISHTroubleshooting Guide
cleaning & maintenance
nuwavenow.com
The Brio is not turning on or working.
1. The Brio is not plugged in.
2. The Power button was not pressed.
3. The Base Tray is not properly in the Brio.
Insert the plug into an appropriate grounded power socket. Press the Power button.
Place the Base Tray into the Brio.
The ingredients fried in the Base Tray are not completely cooked.
1. Too many ingredients were used.
2. The cooking temperature is too low.
3. The cooking time is too short.
Remove some ingredients from the Base Tray; smaller batches air-fry more evenly.
Cook at a higher temperature. Set the Brio to air-fry for a longer time.
The food is fried unevenly.
1. Certain types of ingredients need to be shaken or ipped halfway through the
cooking process.
Fried snacks are not crispy when they come out of the Brio.
1. The type of snack used was meant to be prepared in a traditional deep fryer.
Use snacks designed to be baked in a traditional oven, or lightly brush some oil
onto the snacks before placing them into Brio for crispier results.
Cannot properly slide the Base Tray into the appliance.
1. The Base Tray is overlled.
Do not ll the Base Tray more than 4/5 full. Push the Base Tray into the Brio until
you hear a click.
White smoke is coming out of the Brio.
1. Frying greasy foods may cause white smoke to appear.
2. The Base Tray and Rack contains greasy residue from previous uses.
When preparing greasy ingredients in the air fryer, substantial amounts of oil can
smoke and infiltrate Base Tray. The oil will produce white smoke and the Base
Tray might become hotter than usual. This will not affect the final cooking result.
White smoke is caused by grease heating up in the Base Tray. Make sure you
clean the Base Tray, Riser and Rack properly after each use.
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