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18
DOORS AND LEVELING Possible Causes and/or Recommended Solutions
Doors are difcult to
open
■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with a soft cloth.
Doors will not close
completely
■ Door is blocked open - Move food packages away from the door. Make sure all bins and shelves
are in their correct positions. Make sure all packaging materials have been removed.
Doors appear to be
uneven
■ Doors need to be aligned, or refrigerator needs to be leveled - See “Refrigerator Leveling, Door
Closing and Alignment.”
Refrigerator unsteady
or it rolls forward when
opening and closing
doors or drawers
■ Refrigerator brake feet are not snug against the oor - Remove the base grille. Turn both brake
feet (one on each side) clockwise, the same amount, until they are snug against the oor. See
“Refrigerator Leveling, Door Closing and Alignment.”
ICE AND WATER Possible Causes and/or Recommended Solutions
Ice maker is not
producing ice, not
producing enough ice,
or producing small/
hollow ice
■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully
turned on - Connect the refrigerator to a water supply and make sure the water shutoff valve is fully
open.
■ Kink in the water source line - A kink in the water line can reduce water ow, resulting in
decreased ice production, small ice cubes, and/or hollow or irregularly-shaped ice. Straighten the
water line.
■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin” in the User
Instructions or User Guide.
■ New installation - After connecting the refrigerator to a water source, ush the water system. (See
“Water and Ice Dispensers” in the User Instructions or User Guide) Wait 24 hours for ice production
to begin. Wait 72 hours for full ice production. Discard the rst three batches of ice produced.
■ Refrigerator door is not closed completely - Close the door rmly. If it does not close completely,
see “The doors will not close completely.”
■ A water lter is installed on the refrigerator - Remove the water lter and operate the ice maker.
If ice volume improves, then the lter may be clogged or incorrectly installed. Replace lter or install
it correctly.
■ Large amount of ice was recently removed - Allow sufcient time for the ice maker to produce
more ice.
■ Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a plastic
utensil.
■ Inadequate water pressure - Verify that the household has adequate water pressure. See “Water
Supply Requirements.”
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
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