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Before you call for service.., www.GEAppliances.com
Troubleshooting Bps
Save time and money! Reviewthe charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What ToDo
Sounds you might hear Running water from die unit * This is normal.
to a drain.
Water has air bubbles Air in system after installation. * Will go away after it runs liar a while.
and is cloudy
Amber "RLTER"light Six months or 900 gallons * Replace tile prelilter, posIilher and batteries in tile
on the faucet base of product water usage Ires electronics box.
is flashing occma_. Tiffs is the maximum
(for PNRQ20 models) life of the prefilter and posffilter.
Amber "RO"light Low usage of Reverse Os_nosis * Open Ihe RO waler faucet and allow system to drain.
flashing. NOTE: product water. Close the RO water f_tucet and allow |he sys|em m
Disregard initial or regeneraw the water supply.
occasional shortperiods
of this flashing light The Reverse Osmosis * Replace the Reverse Osmosis membrane carlridge
(for PNRQ20 models) membrane is no longer and flow control.
removing the required amount
of Total Dissolved Solids.
Water supply to the Reverse * lncrea.ve waler pressure, precondilion the water, etc.,
Osmosis system not wiflfin as needed to confbnn before doing main|enance on
specifications, dm Reverse Osmosis syslem.
It takes 25 seconffs or light flashcs * Normal operation. See description of operation on
for RO light to switch to OKlight gage 14.
with good filtered water.
Indicator lights on faucet Faucet base leadwire not * Cormect.
base not working connected to the electronics board
lead wire (for PNRQ20F models).
Batteries installed incorrectly or * Observe orientation markings on page 14 and install
expended (for PNRQ20 models), correctly. Replace baI|eries if old.
Leedwires damaged * Inspect and repair as needed.
(for PNRQ20 models).
Blue light does not * Normal operation.
illuminate until 6 months
(for PNRQ15 models).
Batteries are dead. * Use new CR2032, _volt batlery.
21
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