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14 15
USAGEUSAGE
Dealing with cooktop problems
PROBLEM POSSIBLE CAUSE WHAT TO DO
Heating
elements
not working
1 Power not
switched on
2Controlsincorrectlyset
3Householdfuseblown
If the fuse continues
to blow, contact the
Service Centre
•Checkcooktop
is plugged in and
power is on
•Checkcorrectknob
turned for element
•Replacehousehold
fuse
Benchtop
becoming
too hot
and/or
beginning
to discolour
1 Wrong type
of cooking pot
2Potmayoverhang
cooktop
3Potistoolarge
•makesurebases
are not concave
•Placepotoncentre
of element so that it
does not overhang
•Useasmallerpot
Food taking
too long to
cook
1 Pot base is not flat
2Potmaybeoffcentre
3Needtouselarger
element
4Usingaround
based wok
5Controlsare
incorrectly set
•makesurepotbase
is flat or slightly
convex
•Centrepotover
element making sure
it does not overhang
the cooktop
•movepottoalarger
element
•Useaflatbasedwok
on electric cooktops
•Checkcontrol
is correct
•Checksettingand
increase setting
Cannot
simmer
food
1 Control set too high
2elementtoolarge
•Turncontroltolower
setting
•Useasmallerelement
elements
giving off
smoke or
odours when
first used
Protective oils being
removed in first cooking
•Donotworry.
This is normal
Glass
surface
becomes
milky white
when pot
removed
Baseofpotisconcave•Useaflat
based pot
CAUTION
The ceramic cooktop is made from ceramic glass,
a tough durable material that withstands heating and
coolingwithoutbreaking.However,itmustberemembered
thatasitisGLASS,itmaybreak.Treatitaccordingly!
Should you have any questions about the glass in your
new appliance, please contact the Customer Care Centre
byphoning1300363640.
The heating elements are concealed under the smooth glass
surface which has a pattern to show the location of the
elements. The glass will retain heat for a period of time after
the appliance has been turned off. This is indicated by a
“HoTSURfACe”warninglight.Itwillremainonwhenever
theglasssurfaceexceeds60°C.
Utensils
•Usepanswithsmooth,clean&drybottomsto
avoid scratching or burning residue into the glass.
•ensurethepanbottomisthesamesizeasthe
working element.
•Wedonotrecommendceramicglasspansbecause
they do not conduct heat well Stainless steel or
enamelled saucepans are best.
•Donotusepanswithcopperoraluminiumbottoms
because they can leave traces which are difficult to
remove from the glass.
•Ifbuyingnewutensilsselectenamelledsteelpanswith
2-3mmthickbottomsorstainlesssteelpanswithsandwich
bottoms4-6mmthick.Thepanbottomshouldbeflat,or
preferably, slightly concave at room temperature so that
it lies flat on the glass surface when hot.
Cooking Do’s and Don’ts
•Dousethestoredheatinthehotplatebyturningthe
controlto“o”beforethefinalfewminutesofcooking.
•Donotplaceheatresistantmats,wirematsor
aluminium foil under pots and pans.
•Donotallowpotsandpanstoboildry,asdamage
to both pan and hotplate may result.
•Donotuseroundbottomwoks,wokstandsorsimilar
utensils which could lead to overheating of the
hotplates and possible damage to the cooking surface.
•Donotslidepansacrossthesurfaceoftheceramic
glass cooktop, it could result in scratching of the surface.
•Donotusethecooktopasextrabenchspaceoras
a cutting board.
• Donotallowchildrenonornearthecooktopatanytime.
Cleaning your ceramic hotplate
1. Remove all spilt food and fat with a razor blade
scraper (supplied with the unit) while the ceramic glass
is still warm, but not hot. Wipe clean with dishwashing
detergent on a damp cloth.
2.Ifaluminiumfoil,plasticitemsorhighsugarcontent
liquids/foods are allowed to melt on the ceramic glass,
these should be removed immediately with a scraper
before the surface has cooled down, otherwise pitting
of the surface can occur.
NOTE: Items with high sugar content not only include
jam and fruit but also vegetables such as peas,
tomatoes and carrots.
3.Whentheceramicglassiscool,applyasuitable
cleaner (supplied with the unit).
4.Itisimportanttofollowthecleanermanufacturer’s
instructions. Remove any cleaning residue from the
surface as staining of the cooktop may occur.
5.Donotuseabrasivespongesorscourers,ovensprays
or stain removers as they may scratch the cooktop.
6.Anypitting,staining,scratchesorothersurface
deterioration is excluded from the warranty.
7.Allstains/watermarkscanberemovedbyvigorous
cleaning, using the supplied ceramic cleaner.
Cooking Hints
Bringing
liquids to
the boil
Useahighsetting.
Beforetheliquidbeginstoboil,turntoalower
setting. This will stop the liquid from boiling over.
Usingretained
heat
Cooking areas will stay hot after they are
turned off. Turn the cooking area off before
cooking is finished and use retained heat to
finish cooking.
Turning to
higher settings
If the pot does not have a lid, use a higher
setting.
Turning to
lower settings
If the pot has a lid, then use a lower setting.
Usealowersettingforfoodswhichwilleasily
burn eg milk, white sauce.
Cooking
too fast
If food is cooking too fast, take the pot off
the cooktop. Turn the knob to a lower setting.
Let the cooking area cool down and replace
the pot.
USING YOUR COOKTOP USING YOUR COOKTOP
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