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en Troubleshooting
26
Fault Cause and troubleshooting
Appliance door can-
not be opened.
The cleaning function locks the appliance door; is lit on the display.
▶
Allow the appliance to cool down until goes out on the display.
→"Self-cleaning function", Page18
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
→"Childproof lock", Page14
You can switch off the lock in the basic settings.
→"Basic settings", Page15
The interior lighting
does not work.
The halogen lamp is defective.
▶
Change the oven light bulb.
→"Replacing the oven light bulb", Page26
Maximum operating
time reached.
To prevent the appliance from continuing to run when it is no longer needed, it automatically
stops heating after a few hours if the settings are not changed during this time. A notifica-
tion appears on the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
Press any button to continue operation.
2.
If you do not need to use the appliance, press to switch it off.
Tip:To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→"Setting the cooking time", Page12
A message with "D"
or "E" appears in the
display, e.g. D0111
or E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page27
The cooking result is
not satisfactory.
Settings were unsuitable.
Setting values, e.g. temperature or cooking time, depend on the recipe, quantity and food.
▶
Next time, set lower or higher values.
Tip:A lot of information about the food preparation and corresponding setting values
can be found on our website www.neff-international.com.
18.2 Replacing the oven light bulb
If the light in the cooking compartment fails, change
the oven light bulb.
Note:Heat-resistant, 40-watt, 230 V halogen bulbs are
available from the after-sales service or specialist retail-
ers. Only use these bulbs. Hold the new halogen bulbs
only with a clean, dry towel. This increases the service
life of the bulb.
WARNING‒Risk of burns!
The appliance and its parts that can be touched be-
come hot during use.
▶ Caution should be exercised here in order to avoid
touching heating elements.
▶ Young children under 8 years of age must be kept
away from the appliance.
WARNING‒Risk of electric shock!
When changing the bulb, the bulb socket contacts are
live.
▶ Before replacing the bulb, ensure that the appliance
is switched off in order to prevent a potential electric
shock.
▶ Also unplug the appliance from the mains or switch
off the circuit breaker in the fuse box.
Requirements
¡ The appliance is disconnected from the power sup-
ply.
¡ The cooking compartment has cooled down.
¡ You have a new halogen bulb to replace the old one.
1.
Place a tea towel in the cooking compartment to
prevent damage.
2.
Turn the glass cover anti-clockwise to remove it .
3.
Pull out the halogen bulb without turning it .
4.
Insert the new halogen lamp and press it firmly into
the socket.
Make sure the pins are positioned correctly.
5.
Depending on the appliance model, the glass cover
may have a sealing ring. Put the sealing ring in posi-
tion.
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