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35
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies
to
The limited warranty provided by BSH Home Appliances
in this Statement of Limited Product Warranty applies
only to the Thermador Built-in Oven sold to you, the first
using purchaser, provided that the Product was
purchased:
▯ For your normal, household (non-commercial) use,
and has in fact at all times only been used for normal
household purposes.
▯ New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial
use.
▯ Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
Thermador reserves the right to request proof of
purchase at the time any warranty claim is submitted to
confirm that the Product falls within the scope of this
limited product warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Thermador to notify you in the unlikely event
of a safety notice or product recall.
How Long the Warranty Lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of twenty-four
(24) months from the date of purchase. The foregoing
timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for
any reason whatsoever.
Repair/Replace as Your Exclusive Remedy
During this warranty period, Thermador or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations
stated herein) if your Product proves to have been
manufactured with a defect in materials or workmanship.
If reasonable attempts to repair the Product have been
made without success, then Thermador will replace your
Product (upgraded models may be available to you, in
Thermador's sole discretion, for an additional charge). All
removed parts and components shall become the
property of Thermador at its sole option. All replaced
and/or repaired parts shall assume the identity of the
original part for purposes of this warranty and this
warranty shall not be extended with respect to such
parts. Thermador's sole liability and responsibility
hereunder is to repair manufacturer-defective Product
only, using a Thermador-authorized service provider
during normal business hours. For safety and property
damage concerns, Thermador highly recommends that
you do not attempt to repair the Product yourself, or use
an un-authorized servicer; Thermador will have no
responsibility or liability for repairs or work performed by
a non-authorized servicer. If you choose to have
someone other than an authorized service provider work
on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized
service providers are those persons or companies that
have been specially trained on Thermador products, and
who possess, in Thermador's opinion, a superior
reputation for customer service and technical ability (note
that they are independent entities and are not agents,
partners, affiliates or representatives of Thermador).
Notwithstanding the foregoing, Thermador will not incur
any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably
inaccessible, hazardous, threatening, or treacherous
locale, surroundings, or environment; in any such event,
if you request, Thermador would still pay for labor and
parts and ship the parts to the nearest authorized service
provider, but you would still be fully liable and
responsible for any travel time or other special charges
by the service company, assuming they agree to make
the service call.
Out of Warranty Product
Thermador is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs, pro-
rates, or Product replacement, once this warranty has
expired.
Warranty Exclusions
The warranty coverage described herein excludes all
defects or damage that are not the direct fault of
Thermador, including without limitation, one or more of
the following:
▯ Use of the Product in anything other than its normal,
customary and intended manner (including without
limitation, any form of commercial use, use or storage
of an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
▯ Any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure
to maintain, improper or negligent installation,
tampering, failure to follow operating instructions,
mishandling, unauthorized service (including self-
performed "fixing" or exploration of the appliance's
internal workings).
▯ Adjustment, alteration or modification of any kind.
▯ A failure to comply with any applicable state, local,
city, or county electrical, plumbing and/or building
codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and
building codes and regulations.
▯ Ordinary wear and tear, spills of food, liquid, grease
accumulations, or other substances that accumulate
on, in, or around the Product.
▯ Any external, elemental and/or environmental forces
and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity,
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