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Beforeyoucall forservice...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Surface units will not hnproper cookwaJce • Use pans which are flat and match the diameter of
maintain a rolling boil being used. the surthce unit selected.
or cooking is not
fast enough In some areas, the power * Coxer pan with a lid until desired heat is obtained.
(voltage) may be low.
Surfaceunitsdo A fuse ha your home may be * ]_el)lace the filse or reset the circuit breaker.
not work properly blown or the circuit breaker
tripped.
Cooktop controls * Check to see the correct control is set for the surtace
improperly set. unit "_ou are t,sin ,
Surface unit stops This is normal. The refit
glowing when turned is still on and hot.
to a lower setting
Scratches(mayappear
as cracks)oncooktop
glasssurface
i i ii i
i ii i ii ii ii ii ii ii ii ii ii iii
Incorrect deaalhlg
methods being used.
Cookware with rough bottoms
being used or com'se partides
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remoxzd)le. Tinv scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
bet0i'e rise, and rise cookware with SUlooth bottou/s.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The sm'face may appear discolored
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning theglass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling hnproper cookwaxe • Use only fiat cookware to minimize c)cling.
Off and on of being used.
surface units
Oven light does Light bulb is loose. • Tighten or replace the 1)ulb.
not work
Oven will not work Plug on range is not completely • Make sm'e electrical l)lu°_ is l)lugged,, into a lixe, properly
h_serted in the electrical outlet, grotmded outlet.
A fuse in your home may be • Replace the filse or reset the circuit breaker.
blown or the circuit
b Xer pped.
Oven controls improperly set. • See the Using the oven section.
40 Oven too hot. • Allow the oven to cool to below locking tern )erattu'e
, I
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