User Manual Tru-Bolt 1740140 Trinidad Oil Rubbed Bronze Classic Electronic Keypad Door Deadbolt and Passage Door Lever

Q: To open the door from the inside, you need to lift the handle up. To unlock from the outside, after entering the combination, you press lock, then pull the handle up. In other words, it is all backwards. The gentleman that installed it could not figure out the problem to correct it. Please help, Reply