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28
Solutions to Common Problems
Refrigerator Operations
Concern Potential Cause Common Solution
Compressor does not
run.
Cooling system is turned Off.
Refrigerator is in defrost cycle.
Plug at wall outlet is disconnected.
House fuse is blown or a tripped circuit breaker.
Power outage.
Electronic control system keeps the refrigerator
at a constant temperature.
Turn cooling system On. See Controls Section for
location of cooling system On/Off button.
This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
Ensure plug is tightly pushed into outlet.
Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
Check house lights. Call local Electric Company.
This is normal. Refrigerator goes on and off to keep
temperature constant.
Refrigerator runs too
much or too long.
Room or outside weather is hot.
Refrigerator has recently been disconnected for
a period of time.
Automatic ice maker is operating.
Doors are opened too frequently or too long.
Refrigerator/freezer door may be slightly open.
Freezer control is set too cold (control found on
side of left hand door).
Fresh food/freezer gasket is dirty, worn,
cracked, or poorly fi tted.
Your variable speed compressor is designed to
run 100% of the time except during the defrost
cycle. At times it will run faster, such as after a
defrost cycle
It’s normal for the refrigerator to work longer under
these conditions.
It takes 8-12 hours for the refrigerator to cool down
completely.
Ice maker operation causes refrigerator to run slightly
more.
Warm air entering the refrigerator causes it to run
more. Open doors less often.
Ensure refrigerator is level. Keep food and containers
from blocking door. See Concern section, Opening/
Closing of Doors/ Drawers.
Set freezer control to warmer setting until refrigerator
temperature is satisfactory. Allow 24 hours for
temperature to stabilize.
Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
It is normal for the compressor to run continuously
except during defrost mode.
Digital temperature
displays are fl ashing.
Electronic control system has detected a
performance problem.
Call your local service representative, who can
interpret any messages or number codes fl ashing on
the digital displays.
Temperatures Are Too Cold
Concern Potential Cause Common Solution
Freezer temperature
too cold. Refrigerator
temperature is
satisfactory.
Fast Freeze function is activated.
Freezer control is set too cold.
Ice maker is on.
Fast Ice function is activated.
Deactivate Fast Freeze function.
Set freezer control to a warmer setting. Allow 24
hours for temperature to stabilize.
It is normal for the freezer compartment to over cool
while automatic ice maker is on.
Deactivate Fast Ice function.
Refrigerator temperature
too cold. Freezer
temperature is satisfactory.
Refrigerator control is set too cold. Set refrigerator control to a warmer setting. Allow 24
hours for temperature to stabilize.
Food stored in drawers
freezes.
Refrigerator control is set too cold. See solution above.
Food stored in Cold
Zone freezes
Cold Zone temperature control is set too cold. Adjust Cold Zone temperature control to a warmer
setting. Meat should be stored at a temperature just
below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the
moisture content of meat.
Opening/Closing Of Doors/Drawers
Concern Potential Cause Common Solution
Door(s) will not close. Refrigerator is not level. It rocks on the fl oor
when moved slightly.
An object has fallen from the baskets blocking
the door from closing.
Ensure fl oor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping fl oor.
Check for ice or food items blocking drawer.
Drawers are diffi cult to
move.
Food is touching shelf on top of drawer.
Drawer is overloaded
Keep less food in drawer.
Remove or redistribute food.
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