Loading ...
Loading ...
Loading ...
41
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or the
Customer Care Centre.
Product parts and accessories can be purchased through Fisher&Paykel Customer Care
Centre or online at fisherpaykel.com (this service is available to selected markets only).
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Appliance does
not operate.
No electricity at power outlet. Check that the plug is correctly connected
and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
Light not working. Light not functioning. The LED light cannot be serviced by the
user. Contact your Fisher & Paykel Dealer
or Fisher & Paykel trained and supported
service technician.
Refrigerator not working. Check refrigerator is turned on at wall.
Light and display
not working.
Product in
SABBATH MODE.
Press and hold
, and together for
4 seconds.
Motor operates for
long periods.
Hot weather. Minimise door openings to allow
temperature to stabilise.
Frequent door openings.
Large amount of food
recentlyadded.
Temperature control set toolow. Refer to section ‘Temperature control’.
Doors not sealing properly. Check that cabinet is level and gasket seals
are clean.
Storage
compartments
too warm.
Temperature setting not correct. Refer to section ‘Temperature control’.
Frequent door openings. Minimise door openings to allow
temperature to stabilise.
Large amount of food
recentlyadded.
Food freezing in
the refrigerator.
Temperature setting not correct. Refer to section ‘Temperature control’.
Food placed directly in front of
air outlets.
Move chill sensitive foods away from the
centre back of the shelves.
Unfamiliar noises. Cabinet not stable or level. Refer to sections ‘Installation instructions’
or ‘ActiveSmart™ user warnings and
sounds’.
Freezer is defrosting.
Loading ...
Loading ...
Loading ...