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18 www.dimplex.com
not commercially practicable or cannot
be timely made, Dimplex may, in lieu of
repair or replacement, choose to refund
the purchase price for such product or
part.
• Limited warranty service will be per-
formed solely by dealers or service
agents of Dimplex authorized to provide
limited warranty services.
• For products other than surrounds
(mantels) and trims, this 2 year lim-
ited warranty entitles the purchaser to
on-site or in-home warranty services.
Accordingly, Dimplex will be respon-
sible for all labour and transportation
associated with repairing or replacing
the product or part except as follows: (i)
charges which may be levied for travel
costs incurred to travel to the purchas-
er’s site where the product is located if
the purchaser’s site is beyond 30 miles
(48 km) from the closest service depot
of Dimplex’s dealer or service agent;
and (ii) the purchaser is solely respon-
sible for providing clear access to all
serviceable parts of the product.
• For surrounds (mantels) and trims, this
1 year limited warranty does not entitle
the purchaser to on-site or in-house
warranty services. The purchaser is
responsible for removal and transpor-
tation of the surrounds (mantels) and
trims (and any repaired or replacement
product or part) to and from the autho-
rized dealer’s or service agent’s place
of business. On-site or in-home services
for surrounds (mantels) and trims may
be performed at the purchaser’s spe-
cic request and expense at Dimplex’s
then current rates for such services.
Dimplex will not be responsible for, and
this limited warranty shall not include,
any expense incurred for installation
or removal of the surrounds (mantels)
or trims or any part thereof (or any re-
placement product or part) including,
without limitation, all shipping costs and
transportation costs to and from the
authorized dealer’s or service agent’s
place of business and all labour costs.
Such costs shall be the purchaser’s re-
sponsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY. WHETHER IN CON-
TRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUEN-
TIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAIN-
TENANCE, USE, OR INABILITY TO USE
THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIREC-
TORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PUR-
CHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF IN-
CIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to juris-
diction. The provisions of the United Na-
tions Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.
Warranty
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