Operating instructions
Coffee machine
To avoid the risk of accidents or damage to the appliance it is
essential to read these instructions before it is installed and used for
the first time.
GB-en, IE M.-Nr. 11 551 632
Caring for the environment
2
Disposing of the packaging
material
The packaging material is used for
handling and protects the appliance
from transport damage. The packaging
material used is selected from materials
which are environmentally friendly for
disposal and can generally be recycled.
Recycling the packaging material
reduces the use of raw materials. Use
material-specific collection points for
valuable materials and take advantage
of return options.
We recommend you keep the packaging
material for transport purposes.
Saving energy
The following tips can help you save
energy and money as well as care for
the environment:
- Operate the coffee machine in Eco
mode (default setting).
- The coffee machine’s energy
consumption may increase if you
change the settings for the timer.
This setting uses more energy. appears in
the display.
- Switch the coffee machine off with
the On/Offbutton when it is not in
use.
- Change the setting for the “Switch off
after” timer to 15minutes. The coffee
machine will then switch itself off
15minutes after the last drink was
made or a sensor control was
touched.
Disposing of your old appliance
Electrical and electronic appliances
contain many valuable materials. They
also contain certain materials,
compounds and components which
were essential for their correct
functioning and safety. These could be
hazardous to human health and to the
environment if disposed of with
household waste or if handled
incorrectly. Please do not, therefore,
dispose of your old appliance with
household waste.
Instead, please make use of officially
designated collection and disposal
points to dispose of and recycle
electrical and electronic appliances in
your local community, with your dealer
or with Miele, free of charge. By law, you
are solely responsible for deleting any
personal data from the old appliance
prior to disposal. You are legally obliged
to remove any old batteries which are
not securely enclosed by the appliance
and to remove any lamps without
destroying them, where this is possible.
These must be taken to a suitable
collection point where they can be
handed in free of charge. Please ensure
that your old appliance poses no risk to
children while being stored for disposal.
Contents
3
Caring for the environment......................................................................................... 2
Saving energy..................................................................................................................
2
Warning and Safety instructions ............................................................................... 6
Product description ..................................................................................................... 14
Controls and indicators ............................................................................................... 15
Operation........................................................................................................................ 16
Before using for the first time..................................................................................... 17
Water hardness ............................................................................................................. 19
Filling the water container........................................................................................... 20
Filling the coffee bean container ............................................................................... 21
Switching on and off..................................................................................................... 22
Preparing for an extended period of inactivity ...........................................................
22
Adjusting the central spout to the correct cup height .......................................... 23
Making drinks ................................................................................................................ 24
Coffee...............................................................................................................................
24
Coffee drinks in detail .............................................................................................. 24
Milk and milk alternatives........................................................................................ 24
Using milk from milk cartons or other suitable containers................................. 25
Making a coffee......................................................................................................... 26
Cancelling a drink...................................................................................................... 26
2portions (sensor control)................................................................................ 26
Coffee pot.................................................................................................................. 26
Making coffee with ground coffee.......................................................................... 27
Dispensing hot water (CM5410, CM5510, CM5710)...........................................
28
Degree of grinding ........................................................................................................ 29
Identifying the ideal degree of grinding.......................................................................
29
Adjusting the degree of grinding ..................................................................................
29
Quantity of coffee, brew temperature and pre-brewing....................................... 30
Quantity of coffee...........................................................................................................
30
Brewing temperature for coffee drinks........................................................................
30
Pre-brewing the ground coffee.....................................................................................
30
Portion size..................................................................................................................... 31
Profiles............................................................................................................................. 33
Profiles .............................................................................................................................
33
Creating profiles .............................................................................................................
33
Changing drinks within a profile...................................................................................
33
Contents
4
Making drinks stored in a profile ..................................................................................
33
Changing the name ........................................................................................................
33
Deleting a profile ............................................................................................................
34
Setting when the profile should change (Change profile) ........................................
34
Settings ........................................................................................................................... 35
Displaying and changing Settings................................................................................
35
Language..........................................................................................................................
35
Timer: switch off after....................................................................................................
35
Eco mode.........................................................................................................................
35
Info (display information) ..............................................................................................
35
System lock................................................................................................................
35
Water hardness...............................................................................................................
35
Display brightness..........................................................................................................
35
Volume .............................................................................................................................
35
Factory defaults ..............................................................................................................
35
Demo mode (showroom programme).........................................................................
36
Cleaning and care ......................................................................................................... 37
Overview of cleaning intervals......................................................................................
37
Cleaning by hand or in the dishwasher .......................................................................
38
Unsuitable cleaning agents...........................................................................................
39
Waste container, drip tray and drip tray cover ...........................................................
39
Cleaning the water container........................................................................................
40
Cleaning the water container filter...............................................................................
40
Central spout ..................................................................................................................
41
Milk pipework..................................................................................................................
42
Cleaning the bean container and ground coffee chute.............................................
42
Cleaning the casing........................................................................................................
43
Opening the Maintenance menu .................................................................................
43
Rinsing the appliance.....................................................................................................
43
Rinsing the milk pipework .............................................................................................
43
Degreasing the brew unit ..............................................................................................
44
Descaling the machine ..................................................................................................
47
Problem solving guide.................................................................................................. 49
Messages in the display................................................................................................
49
Unusual performance of the coffee machine.............................................................
52
Unsatisfactory results....................................................................................................
58
Transporting the machine ........................................................................................... 60
Evaporating the coffee machine...................................................................................
60
Packing the coffee machine securely ..........................................................................
60
After sales service and warranty ............................................................................... 61
Contact in the event of a fault......................................................................................
61
Contents
5
Warranty ..........................................................................................................................
61
Accessories.................................................................................................................... 62
Electrical connection ................................................................................................... 63
Installation...................................................................................................................... 64
Dimensions .................................................................................................................... 65
Technical data................................................................................................................ 66
Warning and Safety instructions
6
This coffee machine complies with all the stipulated safety
requirements. Inappropriate use can, however, lead to personal
injury and material damage.
Read the operating instructions carefully before using the coffee
machine. They contain important information on the installation,
safety, use and maintenance of the appliance. This prevents both
personal injury and damage to the coffee machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
chapter on installing and connecting the coffee machine as well as
the safety instructions and warnings.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them on
to any future owner.
Warning and Safety instructions
7
Correct application
This coffee machine is intended for home use.
This coffee machine is not intended for outdoor use.
This coffee machine must not be used at altitudes above 2000m.
It must only be used as a domestic appliance to make espresso,
cappuccino, latte macchiato etc. Any other use is not permitted.
This coffee machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience and
knowledge, if they are supervised whilst using it, or have been shown
how to use it in a safe way and recognise and understand the
consequences of incorrect operation.
Warning and Safety instructions
8
Safety with children
Danger of burning and scalding on the dispensing spouts.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
Install the coffee machine where it is out of the reach of children.
Children under 8years of age must be kept away from the coffee
machine and the mains connection cable and plug/socket.
Children aged 8and older may only use the coffee machine
without supervision if they have been shown how to use it in a safe
manner.
Children aged 8and older must be aware of the potential dangers
caused by incorrect operation.
Please supervise children in the vicinity of the coffee machine and
do not allow them to play with it.
Young children must not be allowed to clean the coffee machine at
all. Cleaning may only be carried out by children 8years of age or
older under the supervision of an adult.
Remember that coffee and espresso are not suitable drinks for
children.
Danger of suffocation! Whilst playing, children may become
entangled in packaging material (such as plastic wrapping) or pull the
packaging material over their head, presenting the risk of suffocation.
Keep packaging material away from children.
Warning and Safety instructions
9
Technical safety
A damaged coffee machine is dangerous. Check it for any visible
damage before setting it up. Never attempt to use a damaged coffee
machine.
To avoid the risk of damage to the machine, make sure the
connection data (voltage and frequency) on the data plate
corresponds to the household supply, before connecting the machine
to the mains supply. Consult a qualified electrician if in any doubt.
The electrical safety of this coffee machine can only be guaranteed
when correctly earthed. It is essential that this standard safety
requirement is met. If in any doubt please have the electrical
installation tested by a qualified electrician.
Temporary or permanent operation on an autonomous power
supply system or a power supply system that is not synchronised
with the mains power supply (e.g. island networks, back-up systems)
is possible. A prerequisite for operation is that the power supply
system complies with the specifications of EN50160 or an
equivalent standard.
The function and operation of the protective measures provided in
the domestic electrical installation and in this Miele product must
also be maintained in isolated operation or in operation that is not
synchronised with the mains power supply, or these measures must
be replaced by equivalent measures in the installation. As described,
for example, in the current version of BS OHSAS 18001–2 ISO
45001.
Do not connect the machine to the mains electricity supply by a
multi-socket adapter or an extension lead. These are a fire hazard and
do not guarantee the required safety of the appliance.
The coffee machine must not be used in a non-stationary location
(e.g. on a ship).
Unplug the machine from the power supply immediately if you
notice any damage or smell scorching, for example.
Ensure that the mains connection cable cannot be pinched or
damaged by any sharp edges.
The mains connection cable should not hang down. Someone
could trip over it with the risk of injury and damage the machine.
Only use the coffee machine in rooms where the ambient
temperature is between +10°C and +38°C.
Warning and Safety instructions
10
Position the coffee machine at a height of at least 850mm from
the floor.
Danger of overheating. Please ensure that there is adequate
ventilation around the coffee machine. Do not cover the coffee
machine with tea towels etc. while it is in use.
If the coffee machine is installed behind a closed furniture front, it
may only be used with the furniture door open (see “Installation” for
the minimum niche size). Heat and moisture can build up behind the
furniture front when closed. This can result in damage to the
appliance and/or furniture unit. Do not close the furniture front while
the coffee machine is in use. Leave the furniture door open until the
coffee machine has cooled down completely.
Protect the coffee machine from water and water spray. Do not
immerse the machine in water.
Repairs and other work by unqualified persons to the machine and
the connection cable could be dangerous. The manufacturer cannot
be held liable for unauthorised work. Repairs may only be carried out
by a Miele authorised service technician.
While the machine is under warranty, repairs should only be
undertaken by a Miele authorised service technician. Otherwise the
warranty is invalidated.
The coffee machine must be disconnected from the electricity
supply during repair work.
Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
Warning and Safety instructions
11
Correct use
Danger of burning and scalding on the dispensing spouts.
The liquids and steam dispensed are very hot.
Keep well away from the area underneath the spouts when hot
liquids and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the spouts. Ensure that the
central spout is clean and fitted correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
Please note the following regarding water:
- The water quality must conform to the requirements for drinking
water in the country in which the coffee machine is being used.
- Only use cold, fresh tap water to fill the water container. Hot or
warm water or other liquids can damage the coffee machine.
- Change the water every day to prevent a build-up of bacteria.
- Do not use carbonated water.
Only fill the bean container with roasted espresso/coffee beans.
Do not fill the bean container with coffee beans which have been
treated with additives or with ground coffee.
Do not fill the bean container with any type of liquid.
Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are very
hard and still contain residual moisture. These can damage the coffee
machine grinder as soon as grinding begins.
Do not use coffee beans which have been treated with caramel,
sugar or other substances including sugary liquids. Sugar will damage
the coffee machine.
Only fill the coffee chute with ground coffee beans.
Do not use any caramelised ready ground coffee. The sugar in the
coffee will stick to and block the brew unit of the coffee machine. The
cleaning tablets for degreasing the brew unit will not remove this type
of deposit.
Only use milk without additives. Additives in milk usually contain
sugar and this will stick to the milk pipework.
Warning and Safety instructions
12
If using dairy milk make sure that it has been pasteurised.
Do not place flaming alcohol mixtures underneath the central
spout. The flames could ignite plastic components and cause them to
melt.
Do not use naked flames, e.g. a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
The machine must not be used for cleaning objects.
Accessories and spare parts
Miele can only guarantee the safety of the machine when original
Miele spare parts are used. Faulty components must only be
replaced by genuine Miele original spare parts.
Only use original Miele accessories. If other parts are used,
warranty, performance and/or product liability claims will be
invalidated.
Miele will guarantee to supply functional spare parts for a
minimum of 10years and up to 15years following the discontinuation
of your coffee machine.
Warning and Safety instructions
13
Cleaning and care
Disconnect the coffee machine from the power supply before
cleaning.
Clean the coffee machine daily, particularly before using for the
first time (see “Cleaning and care”).
All parts of the milk system need to be cleaned thoroughly and
regularly. Milk contains bacteria which proliferate rapidly with
inadequate cleaning.
Do not use a steam cleaner to clean this machine. Steam could
reach electrical components and cause a short circuit.
Descale the coffee machine regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agent or the use of descaling agent which is not of the appropriate
concentration.
Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
Used coffee grounds should be disposed of with the organic
rubbish or on the compost heap. Do not empty them down the sink,
as they could block it.
For machines with stainless steel surfaces:
Do not use sticky notes, adhesive tape, masking tape or other
types of adhesive on the stainless steel surfaces.
Stainless steel surfaces are susceptible to scratching. Even
magnets can cause scratches.
Product description
14
a
Lower panel with drip tray cover
b
Central spout with Cappuccinatore
and hot water spout
c
On/Offbutton
d
Control panel
e
Water container
f
Bean container and ground coffee
chute
g
Grinder setting (behind the
appliance door)
h
Brew unit (behind the appliance
door)
i
Park position for milk tube
j
Drip tray with lid and waste
container
Controls and indicators
15
a
On/Offbutton
For switching coffee machine on and
off
b
Drink buttons
Making drinks
– Espresso
– Coffee
– Cappuccino
– Latte macchiato
c
Display
For showing information about the
current action or status
d
Optical interface
(For Miele Customer Service
Department only)
e
Arrow buttons
For scrolling through lists, selecting
entries or changing values
f
OKsensor
For confirming display messages and
saving settings
g
“Back”sensor
For returning to the previous menu
and cancelling unwanted actions
h
LED
Flashes when the appliance is
switched on and the display is in
energy saving mode
i
Sensor control
Other drinks
Profiles (CM5410, CM5510,
CM5710)
Maintenance
Parameters
Settings
j
“2portions”sensor
For dispensing 2portions of a drink at
once
Operation
16
Sensor controls
To operate the coffee machine, touch
the sensor controls with your finger.
An audible signal is generated each
time a sensor is touched. You can
adjust the volume of the keypad tones
or switch the tones off (see “Adjusting
settings – Volume”).
Drinks menu
When the following appears in the
display, you are in the drinks menu:
Select drink.
Miele
Select drink
You can find more drinks in the Other
drinks menu (sensor control).
Selecting a menu and
navigating within a menu
To select a menu, touch the sensor
control.
Settings
Time
Timer
Language
You will then be able to start an action
or change settings in the menu. A bar on
the right-hand side of the display
indicates that further options or text are
available.
To select an option, keep pressing the
arrow buttons and until the menu
option you want is highlighted.
Touch theOK sensor control to confirm
your selection.
The setting which is currently selected
in a list will have a tick beside it.
Exiting a list or cancelling an
action
To exit the current menu, touch the
sensor control.
Before using for the first time
17
Before using for the first time
Remove any labels from the machine.
Remove the protective foil from the
drip tray cover and place the drip tray
cover into the lower panel.
Place the coffee machine on a level
flat surface that is not sensitive to
water (see “Installation”).
Clean the coffee machine thoroughly
(see “Cleaning and care”) before
filling it with water and coffee beans.
Insert the plug of the coffee machine
into the socket.
Remove the water container and fill it
with fresh, cold tap water. Only fill the
water container up to the “max.”
marker and then refit it in the
machine.
Take the lid off the coffee bean
container, fill it with roasted coffee
beans and replace the lid.
Tip: The milk pipework can be stored
behind the appliance door when not in
use.
Switching on for the first time
Touch the On/Offbutton.
The welcome message Miele –
Wilkommen will appear on the display
briefly.
Use the arrow sensors to
highlight the required language. Touch
OK.
You might also be asked for your
location.
Your machine has been successfully set
up and is ready for use.
Confirm with OK.
The coffee machine heats up and rinses
the pipework. The water used for rinsing
will run out of the central spout.
Before preparing milk for the first
time, rinse the milk pipework (see
“Cleaning and care – Rinsing the milk
pipework”).
Please note that the full aroma of the
coffee and typical crema will not
develop fully until several coffees have
been made.
Before using for the first time
18
To ensure that any coffee residues
from the factory testing process are
removed from the brewing system,
please throw away the first 2cups of
coffee when using the coffee
machine for the first time.
For the first coffee drinks, a larger
quantity of coffee beans is ground.
This means that powder from the
coffee grounds may adhere to the lid
of the drip tray.
Water hardness
19
Water hardness is an indication of the
amount of minerals dissolved in water.
The more minerals in the water, the
higher the water hardness. The harder
the water is, the more frequently the
coffee machine needs to be descaled.
The coffee machine measures the
amount of water used and steam made.
Depending on the level of water
hardness set, more or fewer drinks can
be dispensed before the appliance
needs to be descaled.
Set the water hardness level on the
coffee machine to the water hardness
level for the local area to ensure that the
appliance functions correctly and is not
damaged. A prompt to descale the
coffee machine will then appear in the
display at the correct time.
Contact your local water supplier to find
out the water hardness in your area.
The machine is programmed ex-works
to hardness level3.
The appliance has 4programmable
hardness levels:
°dH mmol/l ppm
(mg/l CaCO
3
)
Set-
ting*
0–8.4 0–1.5 0–150 Soft 1
8.4–14 1.5–2.5 150–250 Medium 2
14–21 2.5–3.8 250–375 Hard 3
>21 >3.8 >375 Very hard
4
* The hardness level shown in the display may
differ from the hardness level in your area. You
must follow the values in the chart to set your
coffee machine to your local water hardness level.
Setting the water hardness
Touch the sensor control.
Select Settings| Water hardness and
confirm withOK.
Select the hardness level and confirm
withOK.
The setting is now saved.
Filling the water container
20
Risk to health due to
contaminated water.
Bacteria can develop in water which
has been sitting in the water
container for too long and is a risk to
your health.
Change the water in the water
container every day.
Risk of damage due to incorrect
operation.
Unsuitable liquids such as hot or
warm water or other liquids can
damage the coffee machine.
Bottled mineral water leaves too
much limescale in the coffee
machine.
Only use cold, fresh tap water to fill
the water container.
Open the lid on the left hand side of
the coffee machine.
Pull the water container upwards and
out.
Fill the water container with fresh,
cold tap water up to the “Max.” mark.
Replace the water container and
close the lid.
Make sure that the water container
handle is on the right so that the lid
can close properly.
If the water container sits a little too
high or at an angle, check that it is
fitted correctly or whether the
surface that it sits on is soiled. Water
could leak. If necessary clean the
surface that the water container sits
on.
Filling the coffee bean container
21
Risk of damage to the grinder
due to incorrect operation.
The coffee machine will be damaged
if the bean container is filled with
unsuitable substances such as
liquids, ground coffee or coffee beans
treated with caster sugar, caramel or
similar.
In addition, green (unroasted) coffee
beans or mixtures of coffee beans
which contain green coffee beans
can damage the grinder. Green coffee
beans are very hard and still contain
residual moisture. These can damage
the coffee machine grinder as soon
as grinding begins.
Only put roasted coffee beans in the
bean container.
Coffee or espresso can be made from
whole roasted coffee beans which are
freshly ground in the coffee machine for
each portion. This requires the coffee
bean container to be filled with coffee
beans.
Alternatively, you can make coffee
drinks with ready ground coffee.
Tip: You can use a nut or seed grinder to
grind green coffee beans. These types of
grinder generally have a rotating
stainless steel blade. You can then add
the ground green coffee one portion at
a time to the ground coffee chute and
make the desired coffee drink.
Take the lid off the coffee bean
container.
Fill the container with roasted coffee
beans.
Replace the lid.
Switching on and off
22
Switching the coffee machine
on
Touch the On/Offbutton.
The appliance heats up and rinses the
pipework. Hot water will run out of the
central spout.
When Select drink appears in the display,
you can make drinks.
If the coffee machine is already at
operating temperature, rinsing will not
take place.
If you do not touch any buttons or run
any maintenance programmes, the
display will switch itself off after approx.
7minutes to save energy.
The right-hand LED will flash on and off
as long as the coffee machine is
switched on.
Touch one of the sensor controls to
wake the coffee machine up again to
make a drink.
Preparing for an extended
period of inactivity
If the coffee machine is not going to be
used for more than 3days, such as
during a holiday, prepare the appliance
for this.
Empty the drip tray, the waste
container and the water container.
Clean all parts thoroughly, including
the brew unit and appliance interior.
Unplug the coffee machine to
disconnect it from the power supply.
Switching the coffee machine
off
Touch the On/Offbutton.
If you have made a drink using milk,
Place rinsing valve in drip tray will appear in
the display.
Insert the end of the milk pipework
into the aperture in the drip tray, then
touch OK.
If coffee has been dispensed, the coffee
machine will rinse the pipework
automatically before switching off.
Adjusting the central spout to the correct cup height
23
You can adjust the central spout to suit
the height of the cup you are using so
that the coffee or espresso will not cool
down as quickly and the crema will have
a better consistency.
Pull the central spout down until it is
at the same level as the rim of the
cup.
Alternatively, push the central spout
up until there is enough room to fit a
larger cup or mug underneath.
Making drinks
24
Danger of burning and scalding
on the dispensing spouts.
The liquids and steam dispensed are
very hot and can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Do not touch hot components.
Coffee
Coffee drinks in detail
You can use the coffee machine to
prepare the following coffee-based
drinks:
- Ristretto is a strong, concentrated
espresso. It is prepared with the same
amount of coffee as for an espresso
but with a lot less water.
- Espresso is a strong aromatic coffee
with a thick, hazelnut brown-coloured
froth – known as the crema – on top.
We recommend using espresso-
roasted coffee beans to make an
espresso.
- Coffee differs from espresso by the
increased amount of water and the
roast of the beans.
We recommend using coffee beans of
the correct roast to make the coffee.
- Long coffee is a coffee with
considerably more water.
- Cappuccinoconsists of approx.
2thirds milk froth and 1third
espresso.
- Latte macchiato consists of 1third
each of hot milk, milk froth and
espresso.
- Caffè latte consists of espresso and
hot milk.
Hot milk or milk froth can also be
made.
Milk and milk alternatives
Cow’s milk or alternative plant-based
dairy products (e.g. soy milk)
containing added sugar can clog up
the milk pipework and any other
parts that carry milk. Residues from
unsuitable liquids can interfere with
milk preparation.
The milk used must not contain any
additives.
Dairy milk naturally contains bacteria.
If using dairy milk, make sure that it
has been pasteurised, e.g.
pasteurised cow’s milk.
You can prepare hot milk and milk froth
using cow’s milk or alternative plant-
based dairy products.
As soon as you select a drink containing
milk, the machine will start to heat up.
The milk will be drawn up into the
central spout where it is heated by
steam and also frothed for drinks
requiring milk froth. However, the
consistency of the milk froth will vary
greatly depending on the type of milk
used. Not all types of milk are suitable
for milk froth.
Tip: Using cold cow’s milk (<10°C)
with a protein content of at least 3%
will produce the perfect milk froth.
You can select milk with a fat content
according to preference. With whole
milk (at least3.5% fat), the milk froth
will be slightly creamier than with low-
fat milk.
Making drinks
25
Alternative plant-based dairy products
– hereafter referred to as “alternative
dairy products” – contain different
ingredients than cow’s milk, for
example. Due to natural settling,
alternative dairy products tend to
thicken. When preparing hot milk or
milk froth, this thicker consistency can
prevent the alternative dairy products
from being drawn into the milk
pipework.
Stir alternative dairy products well
immediately before preparation.
Do not shake alternative dairy
products. Shaking causes foam to form
in the packaging and impairs the
preparation process.
Tip: Rinse the milk pipework manually
immediately after preparation.
Using milk from milk cartons or other
suitable containers
If you have not made any milk drinks
for a while, rinse the milk pipework
thoroughly before making the first
drink.
Using the milk pipework, you can
prepare milk directly from a milk carton
or other type of packaging.
The milk pipework is located behind the
appliance door.
Tip: For high-quality milk froth, always
use cold milk (<10°C).
Connect the milk pipework to the
aperture in the central spout.
If you use alternative dairy products,
make sure that you stir the milk well.
To ensure the best preparation,
alternative dairy products must be
stirred and not shaken.
Place a container with sufficient milk
in it beside the coffee machine.
Place the end of the milk pipework in
the container. Make sure that it is
sufficiently immersed in the milk.
Tip: The Miele milk container is the
perfect addition to Miele coffee
machines if you make a lot of coffees
with milk. The milk container is
dishwasher-safe and easy to store in the
fridge after use. Good milk froth can
only be made with cold milk (<10°C).
The milk container is available to order
via the Miele webshop, from the Miele
Customer Service Department (see the
end of this booklet for contact details)
or from your Miele dealer.
Making drinks
26
Making a coffee
Place a cup under the central spout.
If you want to make a coffee with hot
milk or milk froth, prepare the milk
carton with the milk pipework or the
milk container.
Select a drink: touch the sensor
control for the drink you want. Or
select a drink from the Other drinks
menu (sensor control).
Dispensing starts.
Cancelling a drink
To cancel making a drink, touch the
drinks sensor control or the sensor
control for drinks from Other drinks
again.
The coffee machine will stop
dispensing.
Tip: As soon as Stop appears in the
display, you can cancel making a drink
by touching theOK sensor control.
When making coffee with milk or
2portions of a drink you can cancel
each stage individually by touching
theOK sensor control.
2portions (sensor control)
You can dispense 2portions of a drink
into 1large cup or into 2cups at the
same time.
Place a cup under each of the coffee
dispensers in the central spout.
Press the sensor control
immediately before or after you start
making a drink.
The dispensing starts and 2portions of
the desired drink will be dispensed.
If, after a while, you have not touched
any of the drink sensor controls, the
“2portions” option will revert back
to single portions.
Coffee pot
You can make several cups of coffee one
after the other automatically with the
Coffee pot function (max. 0.75litre), e.g.
to fill a coffee pot. This can make up to
6cups.
You can use the Coffee pot function
twice in a row. After this, the coffee
machine needs a cooling down time of
one hour in order to avoid it being
damaged.
Making drinks
27
Make sure that the bean container and
water container have enough beans and
water inside them before starting the
Coffee pot function.
Place a sufficiently large container
under the central spout.
Touch the sensor control.
Select Other drinks| Coffee pot and
confirm withOK.
Select the number of cups you want
(3 to 6) and confirm withOK.
Follow the instructions in the display.
Each portion of coffee will be brewed
and dispensed individually. You can
follow the process in the display.
Cancelling Coffee pot
Touch the sensor control.
Coffee pot dispensing will stop.
Tip: A stainless steel vacuum flask is
available as an optional accessory from
Miele for the “Coffee pot” function.
The CJ JUG vacuum flask is available to
order via the Miele webshop, from
Miele (see back cover for contact
details) or from your Miele dealer.
Making coffee with ground coffee
To make drinks using ready ground
coffee, add a portion of ground coffee to
the ground coffee chute.
This allows you to make a decaffeinated
coffee if the bean container is already
filled with regular coffee beans, for
example.
Only 1portion of coffee or espresso can
be made at a time when using ready
ground coffee.
Place a maximum of 12g in the
ground coffee chute.
If too much ground coffee is added,
the brew unit will not be able to
process the coffee.
Adding ground coffee
The coffee machine will use all the
ground coffee which has been added to
the chute to make the next coffee.
Touch the sensor control.
Select Other drinks| Use ground coffee?
and confirm withOK.
First take the lid off of the coffee bean
container and then take the cover off
the ground coffee chute.
Place a maximum of12g in the
ground coffee chute.
Put the cover back on the ground
coffee chute after adding the ground
coffee.
Replace the lid on the coffee bean
container.
Place a cup under the central spout.
Select a drink.
The coffee will now be made.
Making drinks
28
Dispensing hot water
(CM5410, CM5510, CM5710)
Please note that the water dispensed
is not hot enough for making black tea.
Place a suitable container centrally
underneath the central spout.
Touch the sensor control.
Select Other drinks| Hot water and
confirm withOK.
Hot water will run into the container
under the central spout.
Degree of grinding
29
The degree of grinding determines the
contact time between the ground coffee
and the water, known as the extraction
time. Only when the ideal degree of
grinding is selected can the machine
dispense a perfect cup of coffee with a
fine, hazelnut brown crema.
Identifying the ideal degree of
grinding
There are various ways to tell whether
the degree of grinding is set correctly.
The degree of grinding is too coarse if:
- The espresso or coffee flows into the
cup very quickly
- The espresso or coffee tastes sour
- The crema is very pale and uneven
The degree of grinding is too fine if:
- The espresso or coffee flows into the
cup very slowly
- The espresso or coffee tastes too
bitter
- The crema is dark brown
Adjusting the degree of grinding
If the degree of grinding is adjusted
by more than one level, the grinder
may be damaged.
Only ever adjust the degree of
grinding one level at a time.
Each time you adjust the setting,
start making a new drink so that the
beans are ground. You can then
adjust the degree of grinding by one
setting again.
The slide control for adjusting the
degree of grinding is located on the top
right behind the appliance door.
Open the service panel.
Push the slide control a maximum of
one setting to the left (for finer
grinding) or to the right (for coarser
grinding).
The degree of grinding you select will be
used for all coffee drinks.
Close the service panel.
Make one cup of coffee.
Adjust the degree of grinding again, if
required.
The altered degree of grinding will not
be used until after the second coffee
has been dispensed.
The grinder will naturally wear out
slightly over time. Set the grinder to a
finer degree of grinding if necessary.
Quantity of coffee, brew temperature and pre-brewing
30
You can set the quantity of coffee, the
brewing temperature and pre-brewing
for each drink individually. To do this,
first select the drink from the Parameters
menu and then adjust the drink
parameters.
Touch the sensor control and
select Parameters.
Select the drink and confirm withOK.
The current settings for the quantity of
coffee, brewing temperature and pre-
brewing will be displayed for this drink.
Select Amount of coffee, Brew
temperature or Pre-brewing.
Select the setting you want and
confirm withOK.
The setting is now saved.
CM5410, CM5510, CM5710: The
changed parameter is always saved in
the current profile. The name of the
current profile is shown in the top left
of the display.
Quantity of coffee
The coffee machine can grind and brew
6–14g of coffee beans per cup. The
greater the quantity of ground coffee,
the stronger the drink.
The quantity of coffee is too low if the
espresso or coffee lacks body.
Increase the quantity of coffee to brew
more ground coffee.
The quantity of coffee is too high if the
espresso or coffee tastes bitter.
Decrease the quantity of coffee to brew
less ground coffee.
Tip: If the coffee is too strong for you or
it tastes bitter, try a different type of
bean.
Brewing temperature for coffee
drinks
The brewing temperature must be
adapted to the beans you are using and
how they are roasted. It also varies
depending on whether you are making
espresso or coffee.
Some bean types are sensitive to high
brewing temperatures, resulting in an
impaired taste. If your coffee tastes
bitter, the brewing temperature you
have selected might be too high.
Espresso is usually brewed at higher
temperatures.
Pre-brewing the ground coffee
When the pre-brewing function is
turned on, the ground coffee is first
moistened with a little hot water. The
ground coffee swells a little. The
remaining amount of water is then
pressed through the moistened coffee
grounds shortly after. If your coffee
tastes too bland and you want to add
some spice and richness, try the “Pre-
brewing” function. Depending on the
type of coffee used, pre-brewing can
intensify the taste.
You can set a short or long duration for
pre-brewing or turn the “Pre-brewing”
function off completely.
Tip: We particularly recommend using
the “Pre-brewing” function to make
coffee.
Portion size
31
The flavour of the coffee produced
depends not only on the type of coffee,
but also on the amount of water used.
You can programme the amount of
water for all coffee drinks and hot water
to suit the size of your cups and the
type of coffee you are using. This does
not alter the amount of coffee used.
For coffee drinks that use milk, you can
not only set the amount of espresso or
coffee but also the amount of milk or
milk froth to be dispensed with these
drinks. Additionally, you can set the
portion sizes for hot milk and milk froth
alone.
A maximum portion size can be
programmed for each type of drink.
Dispensing stops once this has been
reached. The maximum possible portion
size is then saved by the machine for
this type of drink.
If the water container becomes empty
whilst making a drink, the coffee
machine will stop programming the
portion size. The portion size will not
be saved.
There are two ways of initiating the
programming of the portion size:
- By touching the drink sensor control
when you are making a coffee; or
- By selecting Portion size in the
Parameters list.
CM5410, CM5510, CM5710: The
changed portion size is always saved
in the current profile. The name of the
current profile is shown in the top left
of the display.
Cancelling portion size programming
Touch the drinks sensor control again
or the sensor control for drinks
from Other drinks again.
Changing the portion size while
making a drink
You can change and save the portion
size for Espresso, Coffee,
Cappuccino and Latte macchiato
while making these drinks.
Place a cup under the central spout.
Touch the sensor control for the drink
you want until Change appears in the
display.
A buzzer will sound as soon as portion
programming starts. (As long as the
volume has been set for the buzzers –
see “Volume”).
The desired drink will be made and Save
will appear in the display.
When the cup is filled up to the level
you want, confirm withOK.
If you want to change the portion size
for coffee made with milk, the
ingredients which make up the drink will
be saved one after the other while the
drink is being made.
When the quantity for each ingredient
reaches the level you want, confirm
withOK.
The programmed mix of ingredients and
portion size will now be dispensed every
time that particular drink is selected.
Portion size
32
Changing the portion sizes in
the Parameters menu
You can only change the portion sizes
for Long coffee, Caffè Latte, hot milk
and milk froth via the Parameters
menu.
Place a suitable container underneath
the central spout.
Touch the sensor control and
select Parameters.
Select the drink you want.
Select Portion size and confirm
withOK.
Now proceed as for changing the
portion size while making a drink.
Profiles
33
(CM5410, CM5510, CM5710)
Profiles
In addition to the Miele drinks menu
(Miele profile), you can create individual
profiles to cater for different tastes and
preferences.
Within the profile, you can adjust the
portion sizes and parameters
individually for all drinks.
The name of the current profile is
shown in the top left of the display.
Creating profiles
Touch the sensor control and
select Profiles. Confirm withOK.
TheProfilesmenu opens.
Select Create profile.
The editor will open in the display.
Enter the profile name:
- To enter a character, highlight the one
you want and confirm your choice
withOK.
- To delete a character, touch the
sensor control.
- To save the name, select the tick
and confirm withOK.
The profile has been created.
Changing drinks within a profile
When you change the parameters of a
drink within a profile, these settings only
apply to the active profile. The settings
for drinks contained within other profiles
remain unaffected.
Touch thesensor control.
TheProfilesmenu opens.
Select the profile you want.
The name of the selected profile is
shown in the top left of the display.
You can now change the drinks
individually.
Making drinks stored in a profile
Place a suitable container underneath
the central spout.
Touch the sensor control and
select Profiles.
Select the profile you want and
confirm withOK.
Select the drink you want.
The machine starts dispensing the
drink.
Changing the name
This option is only possible if a profile
has been allocated in addition to the
Miele standard profile.
Select Change name with the arrow
sensors and touch OK.
Now proceed as described in
“Creating a profile”:
- Select to delete a character,
- To enter new characters, highlight the
relevant character and confirm with
OK,
- Save the new name by selecting in
the display and touching OK.
Profiles
34
Deleting a profile
This option can only be selected if a
profile has been allocated in addition
to the Miele standard profile.
Select Delete profile and confirm
withOK.
Select the profile you wish to delete.
Select Yes and confirm withOK.
The profile will be deleted.
Setting when the profile should
change (Change profile)
You can choose between the following
options:
- Manual: The selected profile will
remain active until you select another
one.
- After each use: The machine will
revert to the Miele profile whenever a
drink is dispensed.
- When switched on: The Miele profile
will be displayed whenever the coffee
machine is switched on, regardless of
which profile was selected before the
machine was last switched off.
Select Change profile and confirm
withOK.
Select the option you want and
confirm withOK.
Settings
35
Displaying and changing
Settings
The drinks menu is displayed.
Touch the sensor control.
Select Settings and confirm withOK.
Select the menu option that you want
to display or change.
Confirm withOK.
Change the setting as required and
confirm withOK.
Language
You can select the language (and
location variant of that language) for all
display text.
Tip: If you select the wrong language by
mistake, you can find the “Language”
option again via the symbol.
Timer: switch off after
If none of the sensors have been
touched or no drink has been made, the
coffee machine will switch itself off after
30 minutes to save energy.
You can change this pre-setting using
the arrow sensors to a time of
between 15 minutes and 9 hours.
Eco mode
Eco mode is an energy-saving mode.
The system does not heat up until
someone starts making a drink.
Eco mode is activated by default.
Info (display information)
You can display the number of drinks
dispensed so far and how many more
can be dispensed until the maintenance
programmes have to be run.
System lock
You can lock the coffee machine to
prevent it being used without your
knowledge, by children, for example.
Temporarily deactivating the system
lock
Press and holdOK for 6seconds.
The system lock is reactivated when the
coffee machine is next switched off.
Water hardness
Information regarding water hardness is
given in the “Water hardness” chapter.
Display brightness
Change the display brightness using the
arrow sensors .
Volume
You can set the volume of buzzer and
sensor tones using the arrow
sensors.
Tip: To switch off the tones, touch the
arrow sensor, until no segments are
filled and Switched offappears.
Factory defaults
You can reset the coffee machine to its
factory default settings.
The following will not be reset:
- The number of drinks dispensed
and the appliance status (No. of
portions until appliance needs
descaling,...brew unit needs
degreasing)
- Language
- Profiles and the associated drinks
(CM5410, CM5510, CM5710)
Settings
36
Demo mode (showroom
programme)
Do not activate this setting for
domestic use.
TheShowroom programme function
enables the coffee machine to be
demonstrated in shops or showrooms.
Although the sensor controls and
display seem to be working, the thermo
block is not being heated. The appliance
does not dispense any drinks, run the
maintenance programmes or save any
settings.
You can activate demo mode without
commissioning the appliance for the
first time. The water container is
empty or not inserted. Switch the
coffee machine on. As soon as the Fill
and replace the water container message
appears, touch the button for
5seconds. Demo mode is activated.
Cleaning and care
37
Risk to health due to inadequate cleaning
Heat and moisture inside the coffee machine can cause coffee residues to
become mouldy and/or milk residues to go off and pose a risk to health.
Carefully clean the coffee machine regularly.
Overview of cleaning intervals
Recommended frequency What do I have to clean / maintain?
Daily
(at the end of the day)
Water container
Waste container
Drip tray and drip tray cover
Once a week
(more often if heavily soiled)
Central spout with integrated Cappuccinatore
Brew unit
Area underneath the brew unit and the drip tray
Casing (especially important immediately after descaling)
Milk pipework
Once a month Bean container and ground coffee chute
Water container filter
When prompted Degrease the brew unit (with 1cleaning tablet)
Descale the appliance (with 1descaling tablet)
Cleaning and care
38
Cleaning by hand or in the
dishwasher
The brew unit is not dishwasher safe.
Clean the brew unit by hand only
under warm running water. Do not
use washing-up liquid or any other
cleaning agent.
The following components must be
cleaned by hand only:
- Central spout stainless steel cover
- Brew unit
- Bean container lid
- Lower panel
Risk of damage as a result of
excessively high dishwasher
temperatures.
Components may be ruined (e.g. may
become warped) if washed in a
dishwasher at temperatures higher
than 55°C.
For dishwasher-safe components,
always select dishwasher
programmes with a maximum
temperature of 55°C.
Contact with natural dyes such as
those found in carrots, tomatoes and
ketchup may discolour the plastic
parts in the dishwasher. This
discolouration does not affect the
stability of the parts.
The following components are
dishwasher safe:
- Drip tray and lid
- Drip tray cover
- Waste container
- Water container
- Central spout (without stainless steel
cover)
- Ground coffee chute cover
Danger of burning and scalding
on hot components or by hot liquids.
Components can become very hot
during operation. Touching hot
components can cause burning. The
liquids and steam dispensed are very
hot and can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Always allow the coffee machine to
cool down before cleaning it.
Please be aware that water in the
drip tray can also be very hot.
Risk of damage due to moisture
ingress.
The steam from a steam cleaning
appliance could reach live electrical
components and cause a short
circuit.
Do not use a steam cleaner to clean
the coffee machine.
It is important to clean the machine
regularly, as the used coffee grounds will
soon go mouldy. Milk residues can go
off and can block the milk pipework.
Cleaning and care
39
Unsuitable cleaning agents
Contact with unsuitable cleaning
agents can alter or discolour all
surfaces. All surfaces are susceptible
to scratching. Scratches on glass can
in some circumstances lead to
breakage.
Remove all cleaning agent residues
immediately. Make sure you remove
any spillages or splashes of descaler
immediately.
To avoid damaging the surfaces, do not
use:
- Cleaning agents containing soda,
ammonia, acids or chlorides
- Solvent-based cleaning agents
- Cleaning agents containing descaling
agents (unsuitable for cleaning the
casing)
- Stainless steel cleaners
- Dishwasher cleaning agents
(unsuitable for cleaning the casing)
- Glass cleaning agents
- Cleaning agents for ceramic glass
hobs
- Oven cleaners
- Abrasive cleaning agents, e.g. powder
cleaners and cream cleaners
- Hard, abrasive sponges, e.g. pot
scourers, brushes or sponges which
have been previously used with
abrasive cleaning agents
- Eraser stain remover blocks
- Sharp metal scrapers
- Steel wool or stainless steel wire
scourers
Waste container, drip tray and
drip tray cover
Clean the drip tray and waste
container every day to avoid
unpleasant smells and mildew.
The waste container is located in the
drip tray. Water from rinsing also
collects in the waste container.
A prompt will appear in the display
when the drip tray and/or the waste
container is full and needs to be
emptied. Empty the drip tray and the
waste container.
Danger of burning.
If the rinsing process has just
finished, wait a while before
removing the drip tray from the
machine. The water used for rinsing
will continue to run out of the coffee
spouts for a while.
Pull the drip tray carefully out of the
machine. Take the lid off.
Empty the drip tray and the waste
container.
Remove drip tray cover and lower
panel.
Cleaning and care
40
Clean all parts thoroughly.
Clean the lower panel by hand only
using hot water, a little washing up
liquid and a soft cloth.
All other parts are dishwasher-safe.
Clean the inside of the machine
underneath the drip tray.
Reassemble all parts and place the
drip tray back in the coffee machine.
Make sure the drip tray has been
pushed right into the machine as far as
it will go.
Make sure that the drip tray cover is
correctly fitted (see picture).
Clean the area under the coffee
machine. Water can get under the
machine when the drip tray is
removed.
Cleaning the water container
Clean the water container every day.
Make sure that the valve, the
underside of the water container and
the surface under the water
container are clean. Otherwise the
water container will not sit correctly.
Remove the water container.
Clean the water container by hand
with warm water and a little washing-
up liquid.
Dry the water container.
Tip: To give the water container an extra
thorough clean, clean it in the
dishwasher from time to time.
Carefully clean and dry the surface
the water container sits on, taking
special care to clean the recesses
properly.
Push the water container back into
the machine.
Cleaning the water container
filter
Clean the water container filter once a
month.
The water container filter is located
under the water container.
Remove the water container.
Unscrew the cap. Remove the sealing
ring and the filter.
Rinse all parts carefully under running
water.
Then replace the water container filter
(with the cross facing upwards) and
then the sealing ring. Finally screw the
cap back on tightly.
Put the water container back in place.
Cleaning and care
41
Central spout
Clean the central spout’s stainless
steel cover by hand only, using warm
water and a little washing-up liquid.
All other parts are dishwasher-safe.
Carefully pull the stainless steel cover
off.
Pull the dispensing unit down to
remove it.
Release the upper section with the
holder for the milk pipework from the
dispensing spouts.
Clean all parts thoroughly.
Clean the surfaces of the central
spout and the dispensing spouts with
a damp cloth.
Clean any blockages in the milk
pipework under running water with the
special brush supplied:
Insert the brush in the pipework.
Move it back and forth until all milk
residue has been removed.
Reassembling the central spout
The dispensing unit is easier to
reassemble if the individual parts are
dampened with water beforehand.
Cleaning and care
42
Fit the dispensing unit back together.
Refit the dispensing unit onto the
central spout. Press firmly to ensure
the dispensing unit is securely fitted
without any gaps.
Replace the stainless steel cover and
connect the milk pipework if required.
Milk pipework
Risk to health due to inadequate
cleaning.
Milk naturally contains bacteria. Heat
and moisture inside the coffee
machine can cause these bacteria to
multiply, e.g. milk residues can go off
and pose a risk to health.
Clean all components in which milk is
transported on a regular basis.
The coffee machine’s milk pipework
must be cleaned at least every 5days.
There are two options for cleaning the
milk pipework:
- You can remove and dismantle the
central spout with its integrated
cappuccinatore and either wash it in
the dishwasher or by hand with hot
water and a little washing-up liquid
(see “Central spout with integrated
cappuccinatore”).
- Or you can clean the milk pipework
using the Clean the milk pipework
maintenance programme together
with cleaning agent for milk pipework
(see “Maintenance programmes -
Cleaning the milk pipework”).
Tip: In addition to your weekly cleaning
routine we recommend carrying out the
alternative cleaning procedure once a
month. For example if you manually
clean the machine once a week, then
you should run the Clean the milk pipework
maintenance programme once a month.
This combination will ensure that the
milk pipework is cleaned optimally.
If you have released the connecting
piece from the milk pipework: when
reassembling, ensure that the smaller,
thinner end of the connecting piece is
pushed into the hose.
Cleaning the bean container
and ground coffee chute
Danger of injury from the grinder!
Switch off the coffee machine and
disconnect it from the power supply
before cleaning the bean container.
Coffee beans contain oils which can
deposit on the walls of the bean
container and hinder the flow of the
beans. Therefore, clean the bean
container regularly with a soft, dry cloth.
Open the bean container.
Remove any coffee beans.
Cleaning and care
43
Clean the bean container with a soft,
dry cloth.
The bean container can now be refilled.
If necessary, clean the ground coffee
chute:
Open the coffee chute and remove
any ground coffee residues.
Tip: Use a vacuum cleaner to remove
any dry ground coffee residues from the
bean container and the ground coffee
chute.
Cleaning the casing
If soiling is allowed to stay on for a
long time or there is contact with
unsuitable cleaning agents, surfaces
can alter or discolour.
Remove any soiling immediately.
Ensure that any splashes of descaler
are wiped up immediately.
Switch the coffee machine off.
Clean the appliance front with a clean
sponge cloth and a solution of warm
water and washing-up liquid.
Dry all surfaces with a soft cloth.
Tip: You can also clean the appliance
casing with the Miele all purpose
microfibre cloth.
Opening the Maintenance menu
You can find the maintenance
programmes in the Maintenance menu.
Run the relevant maintenance
programme when the prompt to do so
appears in the display.
Touch the sensor control.
Select Maintenance and confirm
withOK.
You can now select a maintenance
programme.
Rinsing the appliance
If you have made a coffee drink, the
coffee machine will rinse the coffee
pipework automatically before switching
off. You can also start the Rinse the
appliance function manually.
Rinsing the milk pipework
The milk pipework can become blocked
by milk residues. The milk pipework
should therefore be rinsed regularly. If a
drink has been made using milk, the
prompt to place the milk pipework into
the drip tray will appear at the latest
when you switch the machine off.
You can also rinse the milk pipework
manually.
Touch the sensor control.
Select Maintenance| Rinse the milk
pipework and confirm withOK.
When prompted, place the milk
pipework into the right-hand opening
in the drip tray.
Confirm withOK.
The milk pipework will now be rinsed.
Cleaning and care
44
Cleaning the milk pipework
using the maintenance
programme
For optimal cleaning results, we
recommend using the Miele cleaning
agent for milk pipework. The cleaning
agent for milk pipework has been
specially developed for use with Miele
coffee machines and prevents
subsequent damage.
It is available to order via the Miele
webshop, the Miele Customer Service
Department (see the end of this booklet
for contact details) or from your Miele
dealer.
To clean the milk pipework you need
1sachet of cleaning agent for milk
pipework.
The Clean the milk pipework maintenance
programme lasts for approx.10minutes.
Touch the sensor control.
Select Maintenance| Clean the milk
pipework.
The cleaning process cannot be
cancelled. It must be completed
through to the end.
Confirm withOK.
The process will start.
Follow the instructions in the display.
Preparing the cleaning solution:
Dissolve the cleaning agent in a
container with 200ml of lukewarm
water. Stir the solution with a spoon
until the powder has fully dissolved.
Carrying out the cleaning process:
Place the container next to the coffee
machine and hang the milk pipework
tube in the solution. Make sure the
milk pipework is placed sufficiently far
into the cleaning solution.
Confirm withOK.
Follow the further instructions given
in the display.
The cleaning process is finished at the
end of the rinsing cycle.
Tip: Flush any residual cleaning agent
out of the milk pipework with running
water.
Degreasing the brew unit
Depending on the natural oil content of
the coffee used, the brew unit can
become blocked quite quickly. The brew
unit must be degreased regularly in
order to ensure aromatic coffee and
trouble-free operation of the coffee
machine.
We recommend using Miele cleaning
tablets to clean the brew unit. These
have been specially developed for
degreasing the brew unit in Miele coffee
machines and prevent subsequent
Cleaning and care
45
damage.
The cleaning tablets are available to
order from the Miele online shop, from
the Miele Customer Service
Department or from your Miele dealer.
After 200portions have been
dispensed, a message prompting you to
degrease the brew unit will appear in
the display.
Confirm the message withOK.
The message will appear at regular
intervals. Once the maximum possible
number of portions has been reached,
the coffee machine will lock out.
Degrease the brew unit
No drinks can be made and Degrease the
brew unit and clean the interior of the
machine appears in the display.
The cleaning process cannot be
cancelled. It must be completed
through to the end.
Confirm withOK.
The maintenance programme will then
start.
Follow the instructions in the display.
Cleaning the brew unit and interior
Clean the brew unit by hand only
with warm water. Do not use any
cleaning agents. The moving parts of
the brew unit are lubricated. Cleaning
agents will damage the brew unit.
To ensure good tasting coffee and to
prevent the formation of microbes in
the machine, remove and clean the
brew unit under running water once a
week.
Remove the brew unit. Clean the interior of
the machine. Rinse the brew unit by hand
and refit it with a cleaning tablet in it. will
appear in the display.
Open the appliance door.
Press and hold the button under the
brew unit handle and, whilst doing
so, turn the handle to the left.
Carefully pull the brew unit out of the
coffee machine.
When you have removed the brew
unit, do not change the position of
the handle on the brew unit.
Clean the brew unit by hand under
warm running water without using
cleaning agent.
Cleaning and care
46
Wipe any remaining coffee off the
filters (see arrows).
Dry the funnel to prevent ground
coffee sticking to it the next time a
coffee is made.
Risk to health due to inadequate
cleaning.
Damp coffee residues in the interior
of the machine can go mouldy and
pose a risk to health.
Remove coffee residues regularly and
clean the interior of the machine.
Clean the inside of the coffee
machine. Make sure that the areas
highlighted in the illustration are
cleaned especially well.
Tip: Use your vacuum cleaner to remove
dry ground coffee residues.
Dropping a cleaning tablet into the
brew unit
Insert brew unit containing tablet will
appear in the display.
Drop a cleaning tablet into the top of
the brew unit (arrow).
Push the brew unit containing the
cleaning tablet back into the coffee
machine.
Press the button under the handle of
the brew unit and, whilst doing so,
turn the handle to the right.
Close the appliance door.
Follow the further instructions given
in the display.
The cleaning process is complete when
the drinks menu appears.
Cleaning and care
47
Descaling the machine
Risk of damage from spilt descaling
solution.
Sensitive surfaces and/or natural
floors can suffer damage.
Wipe up any spillages of descaling
agent immediately.
Limescale builds up in the coffee
machine through use. How often the
appliance needs to be descaled will
depend on the water hardness level in
your area. Limescale must be removed
regularly.
The appliance will guide you through the
descaling process. Various messages
will appear in the display, e.g. you will be
prompted to empty the drip tray or fill
the water container.
Descaling must be carried out. The
process takes approx.15minutes.
The coffee machine prompts you when
it needs to be descaled. No. of uses until
“Descaling”: 50 will appear in the
display. The remaining number of drinks
that can be made before descaling will
now show in the display after each drink
is made.
Confirm the message with OK.
When the number of remaining portions
reaches 0, the coffee machine will lock
out.
You can switch the coffee machine off if
you do not want to carry out the
descaling programme at this point in
time. You can not make any drinks until
the machine has been descaled.
Descaling after prompt appears in the
display
Descale the appliance will appear on the
display.
Descaling cannot be cancelled once it
has started. It must be completed
through to the end.
Confirm withOK.
The process will start.
Follow the instructions in the display.
When Fill the water container with lukewarm
water and descaling agent up to the
symbol and replace it appears in the
display, proceed as follows.
For optimum descaling results, we
recommend using the Miele descaling
tablets.
The descaling tablets have been
specially developed for Miele coffee
machines.
Other descalers, which contain other
acids besides citric acid and/or other
undesirable substances, such as
chlorides for example, can cause
damage to the product. Moreover,
the descaling result required cannot
be guaranteed if the descaling
solution was not of the appropriate
concentration.
Miele descaling tablets are available to
order via the Miele online shop, from
the Miele Customer Service
Department or from your Miele dealer.
You will need 1descaling tablet to
descale the machine.
Cleaning and care
48
Fill the water container to the mark
with lukewarm water.
Place 1descaling tablet in the water
container.
Follow the instructions for the
descaler mixing ratio carefully. Fill the
water container with the specified
amount of water. Otherwise,
descaling will be incomplete.
Carrying out descaling
Push the water container back into
the machine.
Follow the further instructions given
in the display.
When Rinse out, refill and insert the water
container. Close the door appears in the
display:
Remove the water container and rinse
it thoroughly with clean water. Ensure
that no descaling solution residue
remains in the water container. Fill the
water container to the mark with
fresh tap water.
The descaling process is complete
when the drinks menu appears.
Problem solving guide
49
Many malfunctions and faults that can occur in daily operation can be easily
remedied. You can save time and money in many cases, as you do not need to call
the Miele Customer Service Department.
Information to help you rectify faults yourself can be found at www.miele.com/
service.
The following tables are designed to help you to find the cause of a malfunction or a
fault and to resolve it.
Messages in the display
Error messages must be confirmed withOK, otherwise the message can reappear
in the display even though the problem has been remedied.
Follow the instructions which appear in the display to remedy the problem.
If after this, the fault message appears in the display again, contact Miele Service.
Problem Cause and remedy
F1, F2,
F80, F82
There is an internal fault.
Switch the coffee machine off with the On/
Offbutton. Wait for approximately1hour before
switching the appliance back on again.
F41, F42, F74, F77,
F235, F236
There is an internal fault.
Switch the coffee machine off with the On/
Offbutton. Wait for approximately2minutes
before switching the appliance back on again.
F10, F17 No water or very little water is being drawn in.
Remove the water container. Fill the water container
with fresh tap water and reinsert the water
container.
Remove and clean the water container filter (see
“Cleaning and care – Removing and cleaning the
water container filter”).
Problem solving guide
50
Problem Cause and remedy
F73 or
Check the brew unit
The brew unit cannot be positioned correctly.
Switch the coffee machine off with the On/
Offbutton.
Switch off at the wall socket and unplug the coffee
machine. Wait for two minutes before inserting the
power plug back in the socket and switching on.
Remove the brew unit and rinse under warm running
water.
Push the coffee ejector of the brew unit into the
correct position.
Do not fit the brew unit. Close the appliance door
and switch the coffee machine on with the On/
Offbutton.
This will initialise the brew unit drive and put it back
into the start position.
When Insert the brew unit appears in the display, put
the brew unit back in the appliance. Close the
appliance door.
Problem solving guide
51
Problem Cause and remedy
Too much ground coffee There is too much ground coffee in the coffee chute.
The brew unit cannot compact ground coffee if more
than two level spoonfuls of ground coffee are added to
the coffee chute. The ground coffee will be emptied
into the waste container and the fault message will
appear in the display.
Switch the coffee machine off with the On/
Offbutton.
Remove and clean the brew unit by hand (see
“Degreasing the brew unit and cleaning the
interior”).
Remove the ground coffee inside the coffee
machine, e.g. with a vacuum cleaner.
Place a maximum of 12g of coffee in the ground
coffee chute.
Problem solving guide
52
Unusual performance of the coffee machine
Problem Cause and remedy
The display remains dark
when the coffee
machine is turned on
using the On/
Offbutton.
The On/Offbutton was not held for long enough.
Touch and hold the On/Offbutton for at least
3seconds.
The plug is not inserted in the socket correctly.
Insert the plug into the socket.
The fuse has tripped because the coffee machine,
voltage or another appliance is defective.
Switch off at the wall socket and unplug the coffee
machine.
Contact a qualified electrician or the Miele
Customer Service Department.
The coffee machine
turns off suddenly.
The factory set switch-off time (20minutes) or the
switch-off time you have programmed has been
reached.
If required, you can select a new switch-off time
(see “Settings – Timer”).
The plug is not inserted in the socket correctly.
Insert the plug into the socket.
The sensors do not react
to touch.
The coffee machine
cannot be operated.
There is an internal fault.
Disconnect the machine from the power supply by
removing the plug from the socket.
The display is hard to
see or not able to be
read.
The display brightness has been set too low.
Change this setting (see “Settings”).
Problem solving guide
53
Problem Cause and remedy
The water container is
empty. Fill and replace the
water container has not
appeared in the display.
Droplets of water have settled between the water
container and the side walls of the casing, or this area
is damp (see illustration).
Dry these surfaces thoroughly. Take the water
container out to refill it with water.
There is too much residual water on the inside walls of
the water container, e.g. a biofilm has developed. Or
the water container has a build-up of limescale.
Clean the water container every day.
Fill and replace the water
container appears in the
display even though the
water container is full
and in the machine.
The water container is not in the correct position.
Remove the water container and push it back in
again.
The water container was not correctly filled and
refitted for descaling.
Fill the water container to the descaling symbol
and restart the descaling programme.
Fill and replace the water
container appears after
switching on even
though the container is
filled and fitted in the
machine. The appliance
does not rinse.
The coffee machine needs descaling.
Switch the coffee machine off with the On/
Offbutton. Wait approx. 1hour.
Switch the appliance back on again. As soon as
Heating-up appears, touch the sensor control and
then select Descale the appliance.
Descale the coffee machine.
Problem solving guide
54
Problem Cause and remedy
After switching on the
machine, the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
When the drip tray and waste container are emptied,
the internal counter is not reset after the coffee
machine has been switched off. Empty the drip tray and
the waste container appears in the display even though
the drip tray and the waste container are not filled to
the maximum.
Neither milk nor milk
froth comes out of the
central spout.
The milk pipework is blocked.
Clean the central spout, taking particular care to
clean the cappuccinatore and milk pipework
connections carefully with the cleaning brush.
Empty the drip tray and the
waste container appears in
the display, even though
the drip tray has been
emptied.
This is not a fault. The drip tray was not properly
removed and/or replaced too quickly.
Empty the drip tray and the
waste container appears in
the display even though
both are fitted.
The drip tray is not in the correct position and is
therefore not detected.
Empty the drip tray and the waste container.
Reassemble all parts and push the drip tray back as
far as it will go in the coffee machine.
The drip tray or waste
container is full or
overflowing, although
they have been emptied
following each reminder.
This is not a fault.
The drip tray and waste container were probably
removed or the machine was opened without the drip
tray and waste container being emptied. When the
drip tray is removed or the machine opened, the
internal counter for emptying the drip tray and waste
container is automatically reset.
Remove the drip tray and waste container from the
machine and empty them.
Problem solving guide
55
Problem Cause and remedy
Fill the bean container
appears in the display
even though the bean
container has just been
filled.
This is not a fault.
Confirm the message with OK.
Insufficient coffee beans are getting into the grinder.
Have you used a dark roast?
This type of coffee bean is often more oily. These oils
can cling to the inside of the coffee bean container
and hinder the flow of beans.
Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
Clean the coffee bean container more often if you
are using a darker, more oily bean.
Try other types of coffee bean which are less oily.
The coffee machine
does not rinse itself
when turned on.
This is not a fault.
If the coffee machine is already at operating
temperature, rinsing will not take place.
Coffee dispensing is
repeatedly interrupted
and the message Fill the
bean container appears in
the display.
This is not a fault.
The brew unit has not detected the ground coffee.
Certain types of coffee produce a small amount of
coffee when they are ground. In such cases, the
grinder is usually set to fine and the minimum
quantity of coffee is set.
Confirm the message with OK.
If the coffee is too strong for you or tastes bitter, try a
different type of coffee bean.
If the display appears with all types of coffee:
Set the grinder to a coarser setting (see “Degree of
grinding”).
Select a larger quantity of coffee.
Don’t forget to check any drinks changed in “Profiles”.
If the message only appears when dispensing certain
drinks:
Check the quantity of coffee set for this drink (see
“Quantity of coffee”). Select a larger quantity of
coffee.
You may also need to set a coarser grinder setting.
Problem solving guide
56
Problem Cause and remedy
The descaling process
was started
inadvertently.
The descaling programme cannot be stopped once OK
has been touched.
It must now be completed through to the end. This is
a security setting to fully descale the coffee machine.
It ensures a long service life and that your coffee
machine is functioning correctly.
Descale the coffee machine (see “Descaling the
appliance”).
The milk sputters when
it is dispensed. Hissing
noises can be heard
when milk is being
heated up or frothed.
Although the milk should
be frothed, only hot milk
comes out of the main
dispenser.
The milk temperature is too high. Good milk froth can
only be achieved with cold milk (below 10°C).
Check the temperature of the milk.
The central dispenser with integrated cappucinatore is
not correctly fitted and is taking in air. Or the spouts
are blocked.
Check whether the central spout has been
assembled correctly. Make sure that all parts are
tightly connected to one another.
If necessary, clean the central spout.
The milk pipework, connections or the intake tube on
the milk flask are blocked.
Clean all parts thoroughly.
The steam jet on the central spout has a blockage.
Push the cleaning brush a max. of 1cm into the
steam jet.
Clean the steam jet with the cleaning brush.
Problem solving guide
57
Problem Cause and remedy
Coffee grounds have
settled on the lid of the
drip tray and in the
interior around the brew
unit.
This is not a fault.
The movement of the brew unit during the brewing
process can cause some ground coffee to fall around
it. The type of beans used, the fineness of the ground
coffee and the quantity of coffee ground also affect
the quantity. Important! Clean the inside of the coffee
machine regularly to prevent mould etc.
Check whether the quantity of coffee is set too high.
The underside of the
coffee bean container
cover is very damp
Drops of water are
visible.
Too many drinks have been made one after the other
and the ground coffee chute is not closed or not
properly closed. Steam has risen up from the brew
unit via the ground coffee chute and condensed under
the cover.
Replace the lid on the ground coffee chute making
sure it is properly sealed.
Water from making
coffee has collected on
the worktop underneath
the coffee machine.
This is not a fault. Water can get under the machine
when the drip tray is removed.
Clean the surfaces underneath the coffee machine
regularly.
The display lights up but
the coffee machine does
not heat up and no
drinks are made.
The coffee machine
cannot be turned off.
The Demo mode for demonstrating the coffee
machine in the showroom has been activated.
Deactivate Demo mode.
Problem solving guide
58
Unsatisfactory results
Problem Cause and remedy
The coffee is not hot
enough.
The cup has not been pre-heated.
The smaller the cup and the thicker its sides, the
more important it is to pre-heat it.
Pre-heat the cup, for example, with hot water.
The brewing temperature has been set too low.
Set a higher brewing temperature.
The filters in the brew unit are blocked.
Remove the brew unit and clean by hand
Degrease the brew unit.
The heating-up time is
getting longer, the
amount of water being
dispensed is incorrect
and the coffee machine
is not performing
properly. Coffee flows
very slowly out of the
central spout.
The coffee machine needs descaling.
Descale the coffee machine.
Coffee is not flowing out
of the central spout.
Or coffee is only being
dispensed via one spout.
The central spout has a blockage.
Clean the coffee pipework (see "Cleaning and care -
Rinsing the machine).
If there is still no coffee coming out, or coffee is only
coming out of one side, clean the dispensing spouts
with the cleaning brush.
The consistency of the
milk froth is
unsatisfactory.
The milk temperature is too high. Good milk froth can
only be achieved with cold milk (below 10°C).
Check the temperature of the milk in the milk flask.
The milk pipework is blocked.
Clean the central spout and milk pipework with the
brush.
The coffee grinder
makes a louder noise
than usual.
The coffee bean container has become empty during
the grinding process.
Fill the coffee bean container with fresh beans.
There may be foreign objects such as plastic or stones
in amongst the coffee beans.
Switch the coffee machine off immediately. Call
Service.
Problem solving guide
59
Problem Cause and remedy
The coffee flows too
quickly into the cup.
The coffee is too coarsely ground.
Set the grinder to a finer setting (see “Grinder
setting”).
The coffee is dispensed
too slowly into the cup.
The brew unit is blocked.
Degrease the brew unit (see “Cleaning and care –
Degreasing the brew unit and cleaning the interior”).
There is no crema on the
coffee or espresso.
The coffee beans are no longer fresh. If roasted coffee
beans are stored open for too long, the carbon dioxide
gradually escapes from the coffee beans. The crema is
no longer formed during dispensing.
Of course, you can still use the coffee beans.
Transporting the machine
60
If you are not going to use the coffee
machine for an extended period of time,
e.g. whilst on holiday, or if it needs to be
moved, a number of procedures will
need be carried out to ensure its safety.
- Empty and clean the coffee bean
container
- Empty and clean the water container
- Evaporate the coffee machine
- Clean the inside of the machine
- Pack the machine securely
Evaporating the coffee machine
The coffee machine should be
evaporated before it is stored for a long
period of time or transported any
distance – particularly at temperatures
below freezing.
Evaporating the appliance involves
removing all traces of water from the
system to prevent the risk of water and
frost damage.
Switch the coffee machine on with
the On/Offbutton.
Touch the sensor control.
Touch the sensor control twice.
Evaporate will appear in the display.
Select Yes and confirm withOK.
Follow the instructions in the display.
Danger of burning and scalding
on the dispensing spouts.
Hot steam can cause scalding.
Keep well away from the area
underneath the spouts when hot
liquids or steam are being dispensed.
Do not touch hot components.
The evaporation process is finished
when Process finished appears in the
display and the display then goes out.
Switch off the coffee machine and
unplug it to disconnect it from the
power supply.
Clean the drip tray and waste
container.
Packing the coffee machine
securely
Make sure the appliance is clean and
dry before packing it. Ground coffee
residues can scratch the surfaces. In
addition, coffee, milk and water residues
cause a build-up of bacteria.
Use the original packaging to pack the
coffee machine.
Keep the operating instructions in the
box. This means that you have them to
hand if you want to reuse the coffee
machine.
After sales service and warranty
61
Information to help you rectify faults
yourself and about Miele spare parts
can be found at www.miele.com/
service.
Contact in the event of a fault
In the event of any faults which you
cannot remedy yourself, please contact
your Miele dealer or the Miele
Customer Service Department.
You can book a Miele Customer
Service Department call-out online at
www.miele.com/service.
Contact information for the Miele
Customer Service Department can be
found at the end of this document.
Please quote the model identifier and
serial number of your appliance (Fabr./
SN/Nr.) when contacting the Miele
Customer Service Department. This
information can be found on the data
plate.
Please note that telephone calls may be
monitored and recorded for training
purposes and that a call-out charge will
be applied to service visits where the
problem could have been resolved as
described in this booklet.
Warranty
For information on the appliance
warranty specific to your country please
contact Miele. See back cover for
address.
In the UK, your appliance warranty is
valid for 2 years from the date of
purchase. However, you must activate
your cover by calling 0330 160 6640 or
registering online at www.miele.co.uk.
Accessories
62
These products and other useful
accessories can be ordered via the
Miele webshop, from Miele (see back
cover for contact details) or from your
Miele dealer.
Accessories supplied
- Starter set “Miele appliance care”
Various cleaning products are
supplied depending on model.
- Cleaning brush
for cleaning the milk pipework
Optional accessories
Miele accessories and cleaning and
conditioning products are available for
your coffee machine.
- Microfibre cloth
for removing finger marks and light
soiling
- Cleaning agent for milk pipework
for cleaning the milk system
- Cleaning tablets
for degreasing the brew unit
- Descaling tablets
for descaling the water pipework
- CJ Jug 1.0l
Insulated flask for coffee or tea (pot
function)
- Milk container with lid
For storing and preparing milk
- Miele Black Edition One for all
Whole coffee beans – perfect for
making espresso, café crema and
speciality coffees with milk
- Miele Black Edition Espresso
Whole coffee beans – perfect for
making espresso
- Miele Black Edition Café Crema
Whole coffee beans – perfect for
making coffee
- Miele Black Edition Decaf
Whole coffee beans – perfect for
making decaffeinated speciality
coffees
Electrical connection
63
The coffee machine is supplied with a
mains cable with moulded plug ready
for connection to a suitable earthed
socket.
The socket must be easily accessible
after the coffee machine has been
installed. If the socket is not easily
accessible, ensure that a suitable
means of disconnection is provided on
the installation side for each pole.
Risk of fire from overheating.
Connecting the coffee machine to
multi-socket adapters or extension
cables can overload the cables.
For safety reasons, do not use multi-
socket adapters, extension cables,
adapters and/or energy-saving plug.
The electrical system must comply with
local and national safety regulations
(BS7671 in the UK).
For safety reasons, we recommend
using a type residual current device
(RCD) in the relevant electrical
installation for connecting the coffee
machine.
If the mains connection cable is
damaged, it must only be replaced with
a specific mains connection cable of the
same type (available from the Miele
Customer Service Department). For
safety reasons, such replacement may
only be carried out by a qualified
specialist or the Miele Customer
Service Department.
The data plate indicates the nominal
power consumption.
The fuse rating must be at least 10A.
Compare this information with the data
of the on-site electrical connection.
Consult a qualified electrician if in any
doubt.
Temporary or permanent operation on
an autonomous power supply system or
a power supply system that is not
synchronised with the mains power
supply (e.g. island networks, back-up
systems) is possible. A prerequisite for
operation is that the power supply
system complies with the specifications
of EN50160 or an equivalent standard.
The function and operation of the
protective measures provided in the
domestic electrical installation and in
this Miele product must also be
maintained in isolated operation or in
operation that is not synchronised with
the mains power supply, or these
measures must be replaced by
equivalent measures in the installation.
Installation
*INSTALLATION*
64
Danger of overheating due to
insufficient ventilation.
If the coffee machine is not
sufficiently ventilated, the appliance
can overheat.
Please ensure that there is adequate
ventilation around the coffee
machine.
Do not cover the coffee machine with
tea towels etc. while it is in use.
If the coffee machine is installed
behind a closed furniture front, heat
and moisture can build up behind the
furniture front when closed. This can
result in damage to the coffee
machine and/or furniture unit.
Do not close the furniture front while
the coffee machine is in use.
Please observe the following installation
instructions:
- The location of the machine must be
dry and well ventilated.
- The ambient temperature of the room
in which the machine is used must be
between 10°C and 38°C.
- The coffee machine must be set up on
a level surface. The surface must be
water-resistant.
If the machine is installed in a niche, the
niche must provide the following
minimum dimensions:
Height 510mm
Width 450mm
Depth 575mm
When setting up the machine: make
sure that the service panel can be
fully opened so that the brew unit
can be removed with ease when
required.
The machine must be set up in the
niche such that it sits flush with the
front edge of the niche.
Dimensions
*INSTALLATION*
65
a = 241 mm
b = 360 mm
c = 460 mm
Technical data
66
Electricity consumption in standby
mode
(default setting):
<0.5Watt
Pump pressure: max.15bar
Through-flow heater: 1stainless steel thermo block
Dimensions (WxHxD): 241x360x460mm
Net weight: 9.48kg
Connection cable length: 120cm
Water container
capacity:
1.3l
Bean container
capacity:
200g
Waste container
capacity:
max.7portions of coffee grounds
Central spout: Height adjustable from80–135mm
Grinder: Steel conical grinder
Grinder setting: 5settings
Ground coffee amount: max.12g
United Kingdom
Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW
Tel: 0330 160 6600, Internet: www.miele.co.uk, E-mail: [email protected]
Australia
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
Level 4, 141 Camberwell Road
Hawthorn East, VIC 3123
Tel: 1300 464 353
E-mail: [email protected]
Internet: www.miele.com.au
Miele Electrical Appliances Co. Ltd.
No. 82, Shimenyi Road, JingAn District
Shanghai, China, P.R.C
Post Code: 200040
Phone: +86 21 6157 3500
Fax: +86 21 6157 3511
E-mail: info@miele.cn
Internet: www.miele.cn
China Mainland
Miele (Hong Kong) Ltd.
41/F - 4101, Manhattan Place
23 Wang Tai Road
Kowloon Bay, Hong Kong
Tel: (852) 2610 1025
Fax: (852) 3579 1404
E-mail:
Website: www.miele.hk
Hong Kong, China
Miele India Pvt. Ltd.
1st Floor, Copia Corporate Suites,
Commercial Plot 9, Mathura Road,
Jasola, New Delhi - 110025
E-mail: customercare@miele.in
Website: www.miele.in
India
Miele Ireland Ltd.
2024 Bianconi Avenue
Citywest Business Campus
Dublin 24
Tel: (01) 461 07 10
Fax: (01) 461 07 97
E-mail: [email protected]
Internet: www.miele.ie
Ireland
Malaysia
Miele Sdn Bhd
Suite 12-2, Level 12
Menara Sapura Kencana
Petroleum
Solaris Dutamas No. 1
Jalan Dutamas 1
50480 Kuala Lumpur, Malaysia
Phone: +603-6209-0288
Fax: +603-6205-3768
Miele New Zealand Limited
IRD 98 463 631
8 College Hill
Freemans Bay, Auckland 1011
Tel: 0800 464 353
Internet: www.miele.co.nz
New Zealand
Miele Pte. Ltd.
29 Media Circle
#11-04 ALICE@Mediapolis
Singapore 138565
Tel: +65 6735 1191
Fax: +65 6735 1161
E-mail: [email protected]
Internet: www.miele.sg
Singapore
Miele (Pty) Ltd.
63 Peter Place, Bryanston 2194
Tel: (011) 875 9000
Fax: (011) 875 9035
E-mail: [email protected]
Internet: www.miele.co.za
South Africa
Miele Appliances Ltd.
Showroom 1, Eiffel 1 Building
P.O. Box 114782 - Dubai
Tel. +971 4 3044 999
Fax. +971 4 3418 852
800-MIELE (64353)
E-mail: [email protected]
Website: www.miele.ae
United Arab Emirates
Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany
Thailand
Miele Appliances Ltd.
BHIRAJ TOWER at EmQuartier
43rd Floor Unit 4301-4303
689 Sukhumvit Road
North Klongton Sub-District
Vadhana District
Bangkok 10110, Thailand
Sheikh Zayed Road, Umm Al Sheif
E-mail: customercare@miele.co.nz
P.O. Box 69434, Bryanston 2021
M.-Nr. 11 551 632 / 06GB-en, IE
CM 5310, CM5315, CM 5410, CM 5510, CM 5710
