Operating Instructions
Countertop Coffee Machine
To prevent accidents and machine damage, you must read these
instructions before installation or use.
en-US M.-Nr. 11 675 680
Caring for the environment
2
Packaging material
The packaging material used protects
the machine during transportation.
Please retain the original box and
polystyrene pieces so that you can
pack the appliance securely, should
you need to transport it in the future.
Disposal of your old appliance
Electrical and electronic appliances
contain valuable materials. They also
contain certain substances, compounds
and components which were essential
for the proper functioning and safe use
of the equipment. Handling these
materials improperly by disposing of
them in your household waste can be
harmful to your health and the
environment. Therefore, please do not
dispose of your old appliance with
regular household waste and follow
local regulations on proper disposal.
Consult with local authorities, dealers or
Miele in order to dispose of and recycle
electrical and electronic appliances.
Miele assumes no responsibility for
deleting any personal data left on the
appliance being disposed. Please
ensure that your old appliance is kept
away from children until removal.
Observe safety requirements for
appliances that may tip over or pose an
entrapment hazard.
Contents
3
Caring for the environment .............................................................................. 2
IMPORTANT SAFETY INSTRUCTIONS ............................................................ 6
Machine description ......................................................................................... 16
Controls and indicators .................................................................................... 17
Accessories ....................................................................................................... 18
Operation............................................................................................................ 19
Before first use .................................................................................................. 20
Water hardness.................................................................................................. 22
Filling the water tank......................................................................................... 23
Filling the coffee bean container ..................................................................... 24
Switching on and off ......................................................................................... 25
Adjusting the coffee dispensers to the cup height ........................................ 26
Preparing beverages ......................................................................................... 27
Making coffee with and without milk................................................................... 27
Milk preparation................................................................................................... 27
Using milk from milk cartons or other suitable containers............................. 28
Making a coffee drink.......................................................................................... 28
Canceling a drink................................................................................................. 28
2portions (sensor button) .............................................................................. 29
Coffee pot............................................................................................................ 29
Making coffee drinks from ground coffee ........................................................... 30
Adding ground coffee..................................................................................... 30
Dispensing hot water (CM5410, CM5510, CM5710)........................................ 31
Grinder setting................................................................................................... 32
Amount of coffee, brew temperature, and pre-brewing................................ 33
Amount of coffee................................................................................................. 33
Brewing temperature ........................................................................................... 33
Pre-brewing ground coffee.................................................................................. 33
Portion size ........................................................................................................ 34
Profiles................................................................................................................ 36
Creating profiles .................................................................................................. 36
Contents
4
Changing drinks within a profile.......................................................................... 36
Making drinks stored in a profile ......................................................................... 36
Changing the name ............................................................................................. 36
Delete profile ....................................................................................................... 37
Setting when the profile should change (Change profile) ................................... 37
Settings .............................................................................................................. 38
Displaying and changing Settings....................................................................... 38
Language............................................................................................................. 38
Timer: switch off after.......................................................................................... 38
Eco mode ............................................................................................................ 38
Info(display information) ..................................................................................... 38
System lock .................................................................................................... 38
Water hardness ................................................................................................... 38
Display brightness............................................................................................... 38
Volume................................................................................................................. 38
Factory default settings....................................................................................... 38
Demo mode (showroom program) ...................................................................... 39
Cleaning and care ............................................................................................. 40
Overview of cleaning intervals............................................................................. 40
Clean by hand or in dishwasher.......................................................................... 41
Unsuitable cleaning agents ................................................................................. 42
Grounds container, drip tray, and drip tray cover ............................................... 43
Cleaning the water container .............................................................................. 44
Removing and cleaning the water container filter............................................... 44
Main dispenser.................................................................................................... 44
Milk pipe.............................................................................................................. 46
Bean container and ground coffee chute............................................................ 47
Cleaning the casing............................................................................................. 47
Opening the Maintenance menu ......................................................................... 48
Rinsing the machine............................................................................................ 48
Rinsing the milk pipe ........................................................................................... 48
Degreasing the brew unit and cleaning the interior............................................. 50
Descaling the appliance ...................................................................................... 52
Transport ............................................................................................................ 55
Evaporating the coffee machine.......................................................................... 55
Packaging............................................................................................................ 55
Frequently Asked Questions ............................................................................ 56
Messages in the display...................................................................................... 56
Unusual performance of the coffee system ........................................................ 59
Unsatisfactory results.......................................................................................... 65
Contents
5
Service and warranty ........................................................................................ 67
Contact in the event of a fault ............................................................................. 67
Appliance warranty and product registration ...................................................... 67
Saving energy .................................................................................................... 68
Electrical connection ........................................................................................ 69
Installation.......................................................................................................... 70
Appliance dimensions....................................................................................... 71
Technical data.................................................................................................... 72
IMPORTANT SAFETY INSTRUCTIONS
6
This coffee machine complies with all current safety requirements.
Inappropriate use can, however, lead to personal injury and
material damage.
Read the operating instructions carefully before using the coffee
machine. They contain important information on the installation,
safety, use and maintenance of the appliance. This prevents both
personal injury and damage to the coffee machine.
Miele strongly advises you to read and follow the instructions in
the chapter on installing and connecting the coffee machine as
well as the IMPORTANT SAFETY INSTRUCTIONS.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
IMPORTANT SAFETY INSTRUCTIONS
7
Intended use
This coffee machine is intended for household use.
Do not use the coffee machine outdoors.
This coffee machine must not be used at altitudes above 6560ft
(2000m).
The machine is intended only for the preparation of coffee-based
drinks such as espresso, cappuccino, latte macchiato etc. Any other
usage is not supported.
Persons who lack physical, sensory or mental abilities or
experience with the machine should not use it without supervision or
instruction by a responsible person.
IMPORTANT SAFETY INSTRUCTIONS
8
Safety with children
Danger of burning and scalding at the dispensers.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensers.
Keep the coffee system out of reach of children.
Keep children away from the coffee machine and the power cord.
Children may only use the coffee machine if they have been
shown how to use it in a safe manner.
Children must be aware of the potential dangers caused by incorrect
operation.
Children should be supervised when they are near the coffee
system. Do not allow them to play with it or to use the controls.
Young children must not be allowed to clean the coffee machine.
Remember that coffee and espresso are not suitable drinks for
children.
Danger of suffocation. While playing, children may become
entangled in packaging material (such as plastic wrapping) or pull
the packaging material over their head, presenting the risk of
suffocation. Keep packaging material away from children.
IMPORTANT SAFETY INSTRUCTIONS
9
Technical safety
Before installing the coffee system, check for externally visible
damage. If the coffee system is damaged, it may pose a safety
hazard and must not be used under any circumstances.
Before connecting the coffee system, check the voltage and
frequency indicated on the data plate against the voltage and
frequency of the household electrical supply.
This data must correspond in order to prevent damage to the coffee
system. If in doubt, consult a qualified electrician.
Be certain your appliance is properly installed and grounded by a
qualified technician. To guarantee the electrical safety of this
appliance, continuity must exist between the appliance and an
effective grounding system. It is imperative that this basic safety
requirement be met. If there is any doubt, have the electrical system
of the house checked by a qualified electrician.
Reliable and safe operation of the coffee system can only be
guaranteed if it is connected to the electrical supply.
Do not connect the machine to the electrical supply using an
extension cord or power bar.
The coffee machine may not be used in mobile installations such
as ships.
Unplug the coffee machine from the power supply immediately if
you notice any damage or smell burning, for example.
Do not operate any appliance with a damaged cord or plug or
after the appliance malfunctions, or has been damaged in any
manner. Return appliance to the nearest authorized service facility
for examination, repair or adjustment.
Ensure that the power cord will not be pinched or damaged by
any sharp edges.
IMPORTANT SAFETY INSTRUCTIONS
10
The power cord should not hang down. Someone could trip over
it with the risk of injury and the appliance could be damaged.
Do not let cord hang over edge of table or counter, or touch hot
surfaces.
Do not place on or near a hot gas or electric burner, or in a heated
oven.
Only use the coffee system in rooms where the ambient
temperature is between +50°F (10°C) and +100°F (38°C).
Position the coffee machine at a height of at least 34" (850mm)
from the floor.
Danger of overheating. Please ensure that there is adequate
ventilation around the coffee machine. Do not cover the coffee
machine with dish towels, etc. while it is in use.
If the coffee machine is installed behind a closed cabinet front, it
may only be used with the cabinet door open (see “Installation” for
the minimum niche size). Heat and moisture can build up behind the
cabinet front when closed. This can result in damage to the machine
and/or cabinetry. Do not close the cabinet door while the coffee
machine is in use. Leave the cabinet door open until the coffee
machine has cooled down completely.
Protect the coffee system from water and water spray. Do not
immerse the appliance in water.
Repairs and other work by unqualified persons to the appliance
and the power cord could be dangerous. The manufacturer cannot
be held liable for unauthorized work. Repairs may only be carried out
by a Miele-authorized service technician.
The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician from Technical
Service.
IMPORTANT SAFETY INSTRUCTIONS
11
For repairs, the coffee system must be disconnected from the
electrical power supply.
The coffee system is only disconnected from the power supply if
- The power cord has been unplugged.
Unplug the cord by pulling on the plug, not on the cord.
- The fuses to the household power supply are turned off.
- Any screw-in fuses in the household supply are fully unscrewed.
Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
To protect against fire, electric shock and injury to persons do not
immerse cord, plugs, or coffee machine in water or other liquid.
Disconnect the coffee system from the power supply if it is not
going to be used for some time.
Only use genuine Miele accessories. If other parts are used,
warranty, performance, and/or product liability claims will be
invalidated.
IMPORTANT SAFETY INSTRUCTIONS
12
Proper use
Danger of burning and scalding at the dispensers.
The liquids and steam dispensed are very hot.
Keep away from the area underneath the dispensers when hot
liquids and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the spouts. Ensure that the
main dispenser is clean and installed correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
Please note the following regarding water:
- The water quality must conform to the requirements for drinking
water in the country in which the coffee machine is being used.
- Only use cold, fresh tap water to fill the water container. Hot or
warm water or other liquids can damage the coffee machine.
- Change the water every day to prevent a build-up of bacteria.
- Do not use sparkling water.
Only fill the bean container with roasted espresso or coffee beans.
Do not fill the bean container with coffee beans that have been
treated with additives or with ground coffee.
Do not pour liquids into the bean container.
Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain residual moisture. These can damage the
coffee machine grinder as soon as grinding begins.
Do not use oily beans or beans that have been treated with
caramel, sugar, or other substances. Sugar and oil will damage the
coffee system.
Only fill the coffee chute with ground coffee beans.
IMPORTANT SAFETY INSTRUCTIONS
13
Do not use any flavored ground coffee. The sugar in the coffee will
stick to and block the brew unit of the coffee system. The cleaning
tablets for degreasing the brew unit will not remove this type of
deposit.
Only use plain milk. Most sugary additives can clog the milk lines
and damage the machine.
If using dairy milk make sure that it has been pasteurized.
Do not place flaming alcohol mixtures underneath the main
dispenser. The flames could ignite plastic components and cause
them to melt.
Do not use open flames, such as a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
Do not use the coffee system to clean objects.
IMPORTANT SAFETY INSTRUCTIONS
14
Accessories and parts
Miele can only guarantee the safety of the appliance when
genuine Miele replacement parts are used. Faulty components must
only be replaced by genuine Miele replacement parts.
Only use genuine Miele accessories. If other parts are used,
warranty, performance, and/or product liability claims will be
invalidated.
Miele will guarantee to supply functional spare parts for a
minimum of 10years and up to 15years following the
discontinuation of your coffee machine.
Cleaning and care
Turn the coffee system off at the main switch before cleaning.
Clean the coffee machine daily, particularly before using for the
first time (see “Cleaning and care”).
All parts of the milk system need to be cleaned thoroughly and
regularly.
Do not use a steam cleaner to clean this machine. Steam could
reach electrical components and cause a short circuit.
Descale the coffee system regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agent or the use of descaling agent that is not of the appropriate
concentration.
Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
Rinsing coffee grounds down the drain can cause the sink to clog.
Instead, dispose of your coffee grounds appropriately as
biodegradable waste (where facilities exist) or by composting.
IMPORTANT SAFETY INSTRUCTIONS
15
For machines with stainless steel surfaces:
Do not use sticky notes, transparent adhesive tape, masking tape,
or other types of adhesive on the stainless steel surfaces.
Stainless-steel surfaces are susceptible to scratching. Even
magnets can cause scratches.
SAVE THESE INSTRUCTIONS
Machine description
16
a
Lower panel with drip tray cover
b
Main dispenser with Cappuccinatore
and hot water dispenser
c
On/Offbutton
d
Control panel
e
Water container
f
Bean container and ground coffee
chute
g
Grinder setting (behind the service
panel)
h
Brew unit (behind the service panel)
i
Park position for milk pipework
j
Drip tray with lid and grounds
container
Controls and indicators
17
a
On/Offbutton
For switching coffee machine on and
off
b
Drink buttons
For making drinks
– Espresso
– Coffee
– Capuccino
– Latte macchiato
c
Display
For showing information about the
current action or status
d
Optical interface
(for Miele Technical Service only)
e
Arrow buttons
For scrolling through lists, selecting
entries, or changing values
f
OKsensor button
For confirming display messages and
saving settings
g
“Back”sensor button
For returning to the previous menu
and canceling unwanted actions
h
LED
Flashes when the appliance is
switched on and the display is in
energy saving mode
i
sensor button
Additional drinks
Profiles (CM5410, CM5510,
CM5710)
Maintenance
Parameters
Settings
j
“2portions”sensor button
For dispensing 2portions of a drink
at once
Accessories
18
These products and other useful
accessories can be ordered via the
Miele Webstore, from Miele Service or
from your Miele dealer.
Included accessories
- Miele “Welcome Pack”
Different cleaning products are
supplied depending on model.
- Cleaning brush
for cleaning the milk pipework, for
example.
Optional accessories
Miele also offers a range of optional
accessories, as well as cleaning and
conditioning products for your coffee
system.
- Cleaning agent for milk pipework
for cleaning the milk system
- Cleaning tablets
for degreasing the brew unit
- Descaling tablets
for descaling the water pipework
- CJJug 1.0l
Insulated flask for coffee or tea (pot
function)
- Milk flask with lid
For storing and preparing milk
Operation
19
Sensor buttons
To operate the coffee machine, tap the
sensor buttons with your finger.
An audible signal is generated each
time a button is tapped. You can
adjust the volume of the signal tones
or switch the tones off (see “Settings –
Volume”).
Drinks menu
When the following appears in the
display, you are in the drinks menu:
Select drink.
Miele
Select drink
You can find more drinks in the
Additional drinks menu (sensor button).
Selecting a menu and
navigating within a menu
To select a menu, tap the sensor
button.
Settings
Time
Timer
Language
You will then be able to start an action
or change settings in the menu. A scroll
bar at the right of the display shows
that additional options or text are
available.
To select an option, tap the arrow
buttons and until the option you
want is highlighted.
Tap OK to confirm your selection.
The setting which is currently selected
in a list will have a checkmark beside
it.
Exiting a menu or canceling an
action
To exit the current menu, tap the
sensor button.
Before first use
20
Before using for the first time
Remove any notices from the
machine.
Remove the protective film from the
drip tray cover and place it into the
lower panel.
Place the coffee machine on a level
flat surface that is not sensitive to
water (see “Installation”).
Clean the coffee machine thoroughly
(see “Cleaning and care”) before
filling it with water and coffee beans.
Insert the plug of the coffee machine
into the socket.
Remove the water container and fill it
with fresh, cold tap water. Only fill the
container up to the “max.” mark and
then reinsert the water container.
Take the lid off the coffee bean
container, fill it with roasted coffee
beans, and replace the lid.
Tip: The milk pipe can be stored behind
the service panel when not in use.
Turning on for the first time
Tap theOn/Offbutton.
Miele - Willkommen appears briefly in the
display.
Use the arrow buttons to
highlight the required language.
TapOK.
You might also be asked for your
location.
Your machine has been successfully set
up and is ready for use.
Confirm withOK.
The coffee machine heats up and rinses
the pipework. The water used for
rinsing will run out of the main
dispenser.
Before preparing milk for the first
time, rinse the milk pipework (see
“Cleaning and care – Rinsing the milk
pipework”).
Before first use
21
Please note that the coffee aroma and
the characteristic crema only develops
after the first few coffees have been
made.
To ensure that any coffee residues
from the factory testing process are
removed from the brewing system,
please throw away the first 2cups of
coffee when using the coffee
machine for the first time.
A larger quantity of coffee beans is
ground for the first coffee drinks.
Powder from the coffee grounds may
adhere to the lid of the drip tray.
Water hardness
22
Water hardness is an indication of the
amount of minerals dissolved in water.
The more minerals in the water, the
higher the water hardness. The harder
the water is, the more frequently the
coffee machine needs to be descaled.
The coffee machine measures the
amount of water used and steam made.
Depending on the level of water
hardness set, more or fewer drinks can
be dispensed before the appliance
needs to be descaled.
Program the coffee machine to the
water hardness level of your area so
that it functions correctly and does not
get damaged. A prompt to descale the
machine will then appear in the display
at the correct time.
Your local water authority will be able to
tell you the hardness of the water in
your area.
The water hardness level is set to 3 at
the factory.
The appliance has 4programmable
hardness levels:
°dH gr/gal ppm
(mg/l CaCO
3
)
Set-
ting*
0–8.4 0–8.7 0–150 Soft1
8.4–14 8.7–14.6 150–250 Medium2
14–21 14.6–21.9 250–375 Hard3
>21 >21.9 >375 Veryhard
4
* The hardness levels shown in the display may
differ from the hardness level designations in your
area. You must follow the values in the chart to
set the correct water hardness level for your area.
Setting water hardness
Tap the sensor button.
SelectSettings | Water hardness and
confirm withOK.
Select the hardness level and confirm
withOK.
The setting is now saved.
Filling the water tank
23
Risk to health due to
contaminated water.
Bacteria can develop in water which
has been sitting in the water
container for too long and is a risk to
your health.
Change the water in the water
container every day.
Risk of damage due to incorrect
operation.
Unsuitable liquids such as hot or
warm water or other liquids can
damage the coffee machine.
Carbonated water leaves too much
limescale in the coffee machine.
Only use cold, fresh tap water to fill
the water container.
Open the lid on the left-hand side of
the coffee machine.
Pull the water container up and out of
the appliance.
Fill the water container with fresh,
cold tap water up to the max. mark.
Replace the water container and
close the lid.
Make sure that the water container
handle is on the right so that the lid
can close properly.
If the water container sits a little too
high or at an angle, check that it is
fitted correctly or whether the
surface that it is sitting on is soiled.
Water could leak. If necessary, clean
the surface that the water container
sits on.
Filling the coffee bean container
24
Coffee or espresso can be made from
whole roasted coffee beans which are
freshly ground for each cup. This
requires the coffee bean container to be
filled with coffee beans.
Alternatively, you can make coffee
drinks with ready ground coffee.
Risk of damage to the grinder
due to incorrect operation.
The coffee machine will be damaged
if the bean container is filled with
unsuitable substances such as
liquids, ground coffee, or coffee
beans treated with sugar, caramel, or
similar.
In addition, green (unroasted) coffee
beans or mixtures of coffee beans
which contain green coffee beans
can damage the grinder. Green
coffee beans are very hard and still
contain residual moisture. These can
damage the coffee machine grinder
as soon as grinding begins.
Only put roasted coffee beans in the
bean container.
Tip: You can use a nut or seed grinder
to grind green coffee beans. These
grinders generally have a rotating
stainless steel blade. You can then add
the ground green coffee one portion at
a time to the ground coffee chute and
make the desired coffee drink.
Take the lid off the coffee bean
container.
Fill the bean container with roasted
coffee beans.
Replace the lid.
Switching on and off
25
Switching the coffee machine
on
Tap theOn/Offbutton.
The appliance heats up and rinses the
pipework. Hot water will run out of the
main dispenser.
When Select drink appears in the display,
you can make drinks.
If the coffee machine is already at
operating temperature, rinsing will not
take place when the appliance is
switched on.
If no buttons are touched or
maintenance programs carried out, the
display will turn off after approx.
7minutes to save energy.
The LED on the right flashes as long as
the machine is switched on.
Tap any one of the sensor buttons to
wake the appliance up again to make
a drink.
Switching the coffee machine
off
Tap theOn/Offbutton.
If coffee has been dispensed, the coffee
machine will rinse the pipework
automatically before switching off.
If you have made a drink using milk,
Place milk pipe in drip tray will appear in
the display.
Insert the end of the milk pipe into the
aperture in the drip tray, and then tap
OK.
Switching off for longer
periods of time
If the coffee machine is not going to be
used for a while, e.g., if you are going
on vacation, remember to do the
following:
Empty the drip tray, the grounds
container, and the water container.
Clean all parts thoroughly, including
the brew unit.
If necessary, switch off the machine
and remove the plug from the
electrical outlet to disconnect the
appliance from the power supply.
Adjusting the coffee dispensers to the cup height
26
You can adjust the main dispenser to
suit the height of the cup you are using
so that the coffee or espresso will not
cool down as quickly and the crema will
have a better consistency.
Pull the main dispenser down until it
is at the same level as the rim of the
cup.
Alternatively, push the main
dispenser up until there is enough
room to fit a larger cup or mug
underneath.
Preparing beverages
27
Danger of burning and scalding
at the dispensers.
The liquids and steam dispensed are
very hot and can cause scalding.
Keep away from the area underneath
the dispensers when hot liquids and
steam are being dispensed.
Do not touch hot components.
Making coffee with and
without milk
The following drinks can be made:
- Ristretto is a concentrated, stronger
espresso. It is prepared with the
same amount of coffee as for an
espresso but with a lot less water.
- Espresso is a strong aromatic coffee
with a thick hazelnut-brown colored
froth – known as the crema – on top.
We recommend using espresso-
roasted coffee beans to make an
espresso.
- Coffee differs from espresso by the
increased amount of water and the
roast of the beans.
We recommend using coffee beans
of the correct roast to make the
coffee.
- Lungo is a coffee with significantly
more water.
- Capuccinoconsists of approx.
2thirds milk froth and 1third
espresso.
- Latte macchiato consists of 1third
each of hot milk, milk froth, and
espresso.
- Caffè latte consists of espresso and
hot milk.
Hot milk and milk froth can also be
made.
Milk preparation
Milk or milk alternatives (e.g., soy
milk) containing added sugar can
clog up the milk pipe and the rest of
the milk pipework. Residues from
unsuitable liquids can interfere with
milk preparation.
The milk used must not contain any
additives.
Only use pasteurized cow's milk.
If you have not made any milk drinks
for a while, rinse the milk pipework
thoroughly before making the first
drink.
Tip: Using cold cow's milk
(<50°F/10°C) with a protein content of
at least 3% will produce the perfect
milk froth.
You can select milk with a fat content
according to your personal preference.
With whole milk (at least3.5% fat), the
milk froth will be slightly creamier than
with low-fat milk.
Preparing beverages
28
Using milk from milk cartons or other
suitable containers
The milk pipe is located behind the
service panel.
Connect the milk pipe to the aperture
in the main dispenser.
Place a container with sufficient milk
next to the coffee machine.
Place the end of the milk pipe in the
container. Make sure that it is
sufficiently immersed in the milk.
Tip: The Miele milk flask is the perfect
addition to Miele coffee machines if you
make a lot of coffees with milk. The milk
flask is dishwasher-safe and easy to
store in the fridge after preparing. Good
milk froth can only be made with cold
milk (<50°F/10°C).
The Miele milk flask is available to order
from the Miele online shop, from Miele
Service, or from your Miele dealer.
Making a coffee drink
Place a cup under the main
dispenser.
Select a drink: Tap the sensor button
for the drink you want. Or select a
drink from the Additional drinksmenu
(sensor button).
Dispensing will start.
Canceling a drink
To cancel making a drink, tap the
drinks sensor or the sensor button
for drinks from Additional drinks again.
Drink preparation will be canceled.
Tip: You can also cancel making a drink
by tapping the OKsensor button as
soon as Stop appears in the display.
Preparing beverages
29
When making coffee with milk or
2portions of a drink you can cancel
each stage individually by tapping the
OKsensor button.
2portions (sensor button)
You can dispense 2portions of a drink
into 1large cup or into 2cups at the
same time.
Place a cup under each of the main
coffee dispenser spouts.
Tap the sensor button immediately
before or after you start making a
drink.
The dispensing starts and 2portions of
the desired drink will be dispensed.
If, after a while, you have not tapped
any of the drink buttons, the
“2portions” option will revert back
to single portions.
Coffee pot
You can make several cups of coffee
one after the other automatically with
the Coffee pot function (max. 0.75liter)
to fill a coffee pot, for example. Up to
6cups can be made in this way.
You can use the Coffee pot function
twice in a row. After this, the coffee
machine needs to cool down for one
hour in order to prevent it from being
damaged.
Make sure that the bean container and
the water container have enough beans
and water inside them before starting
the Coffee pot function.
Place a sufficiently large container
under the main dispenser.
Tap the sensor button.
SelectAdditional drinks| Coffee pot and
confirm withOK.
Select the number of cups you want
(3 through 6) and confirm withOK.
Follow the instructions given in the
display.
Each portion of coffee will be ground,
brewed, and dispensed individually. You
can follow the process on the display.
Canceling Coffee pot
Tap the sensor button.
Coffee pot dispensing will stop.
Tip: A stainless steel coffee pot is
available as an optional accessory from
Miele for the “Coffee pot” function.
The CJ JUG coffee pot is available to
order from the Miele online shop, from
Miele Technical Service, or from your
Miele dealer.
Preparing beverages
30
Making coffee drinks from
ground coffee
To make drinks using ready ground
coffee, add a portion of ground coffee
to the ground coffee chute.
This allows you to make a decaffeinated
coffee even if the bean container is
already filled with regular coffee beans,
for example.
Only 1portion of coffee or espresso
can be made at a time when using
ready ground coffee.
Place a maximum of 0.4 oz (12 g)g
in the ground coffee chute.
If too much ground coffee is added,
the brew unit will not be able to
process the coffee.
Adding ground coffee
The coffee machine will use all the
ground coffee that has been added to
make the next coffee.
Tap the sensor button.
SelectAdditional drinks| Ground coffee
and confirm withOK.
Add ground coffee and select drink will
appear in the display.
First take the lid off of the coffee
bean container and then take the
cover off the ground coffee chute.
Place a maximum of0.4 oz (12 g) in
the ground coffee chute.
Replace the cover to the ground
coffee chute after adding the ground
coffee.
Replace the lid on the coffee bean
container.
Place a cup under the main
dispenser.
Select a drink.
The coffee will now be made.
Preparing beverages
31
Dispensing hot water
(CM5410, CM5510, CM5710)
Please note that the water dispensed
is not hot enough for making black
tea.
Place a suitable container centrally
underneath the main dispenser.
Tap the sensor button.
SelectAdditional drinks| Hot water and
confirm withOK.
Hot water will run into the container
under the main dispenser.
Grinder setting
32
When the beans are ground correctly,
the coffee or espresso will flow evenly
into the cup with a good crema.
The perfect crema should have a
hazelnut-brown color.
The grinder setting you select will be
used for all coffee drinks.
There are various ways to tell whether
the coffee grinder is set correctly.
The coffee has been too coarsely
ground if:
- The espresso or coffee flows into the
cup too quickly.
- The crema is very pale and uneven.
Set a finer grinder setting.
The coffee has been too finely ground
if:
- The espresso or coffee flows into the
cup very slowly.
- The crema is dark brown.
Set a coarser grinder setting.
Only adjust the grinder one setting at
a time.
Start making a new drink to grind
beans again. Adjust the grinder
setting one setting at a time again.
Open the service panel.
Push the slide control one setting to
the left (for finer grinding) or one
setting to the right (for coarser
grinding).
Close the service panel.
Make one cup of coffee.
After this, you can adjust the grinder
setting again.
The altered grinder setting will not be
used until after the second coffee has
been dispensed.
Amount of coffee, brew temperature, and pre-brewing
33
You can set the amount of coffee, the
brewing temperature, and pre-brewing
for each drink individually. To do this,
first select the drink from the
Parametersmenu and then adjust the
drink parameters.
Tap the sensor button and select
Parameters.
Select a drink and confirm withOK.
The current settings for the amount of
coffee, brewing temperature, and pre-
brewing will be displayed for this drink.
Select Amount of coffee, Brew
temperature, or Pre-brewing.
Select the setting you want and
confirm withOK.
The setting is now saved.
CM5410, CM5510, CM5710: The
changed parameter is always saved in
the current profile. The name of the
current profile is shown in the top left
of the display.
Amount of coffee
The coffee machine can grind and brew
6–14g of coffee beans per cup. The
greater the quantity, the stronger the
coffee.
There are various ways to tell whether
the amount of coffee is set correctly:
The amount of coffee is too low if:
- the espresso or coffee flows into the
cup too quickly
- the crema is very pale and uneven
- the espresso or coffee lacks body
Increase the amount of coffee so that
more ground coffee is brewed.
The amount of coffee is too high if:
- the espresso or coffee flows into the
cup very slowly
- the crema is dark brown
- the espresso or coffee tastes bitter
Decrease the amount of coffee so that
less ground coffee is brewed.
Tip: If the coffee is too strong for you or
it tastes bitter, try a different type of
bean.
Brewing temperature
The brewing temperature must be
adapted to the roast of the beans you
are using. This is crucial whether you
are making espresso or coffee.
Several types are sensitive to high
brewing temperatures, resulting in an
impaired taste. If your coffee tastes
bitter, the brewing temperature you
have selected might be too high.
Espresso is usually brewed at higher
temperatures.
Pre-brewing ground coffee
When the pre-brewing function is
turned on, the freshly ground coffee is
first moistened with a little hot water.
Then the remaining water is forced
through the moistened coffee at high
pressure. This helps release the flavor
of the coffee.
You can set a short or long duration for
pre-brewing or turn the “Pre-brewing”
function off completely.
Portion size
34
The flavor of the coffee produced
depends not only on the type of coffee,
but also on the amount of water used.
You can program the amount of water
for all coffee drinks and hot water to
suit the size of your cups and the type
of coffee you are using. This does not
alter the amount of coffee used.
For coffee drinks that use milk, you can
also set the amount of milk or milk froth
to be dispensed with these drinks, as
well as the amount of coffee or
espresso. Additionally, you can set the
portion sizes for hot milk and milk froth
alone.
A maximum portion size can be
programmed for each type of drink.
Dispensing stops once this has been
reached. The maximum possible
portion size is then saved by the
appliance for this type of drink.
If the water container becomes empty
while making a drink, the coffee
machine will stop programming the
portion size. The portion size will not
be saved.
There are two ways of initiating the
programming of the portion size:
- by touching the drink button when
you are making a coffee, or
- by selecting Portion size in the
Parametersmenu.
CM5410, CM5510, CM5710: The
changed portion size is always saved
in the current profile. The name of the
current profile is shown in the top left
of the display.
Canceling portion size programming
Tap the drinks button again or the
sensor button for drinks from
Additional drinks.
Changing the portion size
while making a drink
You can change and save the portion
size for espresso, coffee,
cappuccino, and latte macchiato
while making these drinks.
Place a cup under the main
dispenser.
Tap the sensor button for the desired
drink until Change appears in the
display.
An audible tone will sound as soon as
portion size programming starts. (As
long as the volume has been set for
the audible signals – see “Volume”.)
The desired drink will be made and Save
will appear in the display.
When the cup is filled up to the level
you want, confirm withOK.
If you want to change the portion size
for coffee with milk, the ingredients of
the drink are saved one after the other
during preparation.
When the quantity for each ingredient
reaches the level you want, confirm
withOK.
The programmed mix of ingredients and
the portion size will now be dispensed
every time that particular drink is
selected.
Portion size
35
Changing the portion sizes in
the Parametersmenu
You can only change the portion sizes
for lungo, caffè latte, hot milk, and
milk froth via the Parameters menu.
Place a suitable container under the
main dispenser.
Tap the sensor button and select
Parameters.
Select the drink you want.
Select Portion size and confirm
withOK.
Now proceed as for changing the
portion size while making a drink.
Profiles
36
(CM5410, CM5510, CM5710)
In addition to the Miele drinks menu
(Miele profile), you can create individual
profiles to cater for different tastes and
preferences.
Within the profile, you can adjust the
portion sizes and parameters
individually for all drinks.
The name of the current profile is
shown in the top left of the display.
Creating profiles
Tap the sensor button and select
Profiles. Confirm withOK.
TheProfiles menu opens.
Select Create profile.
The editor will open in the display.
Enter the profile name:
- To enter a character, highlight the one
you want and confirm your choice
withOK.
- To delete a character, tap the
sensor button.
- To save the name, select the
checkmark and confirm withOK.
The profile is created.
Changing drinks within a
profile
When you change the parameters of a
drink within a profile, these settings only
apply to the active profile. The settings
for drinks contained within other
profiles remain unaffected.
Select the profile you want.
The name of the selected profile is
shown in the top left of the display.
You can now change the drinks
individually.
Making drinks stored in a
profile
Place a suitable container under the
main dispenser.
Tap the sensor button and select
Profiles.
Select the profile you want and
confirm withOK.
Select the drink you want.
The machine starts dispensing the
drink.
Changing the name
This selection is only possible if a
profile has been allocated in addition
to the Miele standard user profile.
Use the arrow buttons to select
Change name and tap OK.
Proceed the same as with “Create
profile”:
- Select to delete a character.
- To enter new characters, highlight the
relevant character and confirm with
OK,
- Save the new name by selecting in
the display and tapping OK.
Profiles
37
Delete profile
This selection is only possible if a user
profile has been allocated in addition
to the Miele standard user profile.
Select Delete profile and confirm
withOK.
Select the profile you wish to delete.
Select Yes and confirm withOK.
The profile will be deleted.
Setting when the profile should
change (Change profile)
You can choose between the following
options:
- Manually: The selected profile will
remain active until you select another
one.
- After each use: The machine will
revert to the Miele profile whenever a
drink is dispensed.
- When turned on: The Miele profile
will be displayed whenever the coffee
machine is switched on, regardless of
which profile was selected before the
machine was last switched off.
Select Change profile and confirm
withOK.
Select the option you want and
confirm withOK.
Settings
38
Displaying and changing
Settings
The drinks menu is displayed.
Tap the sensor button.
Select Settings and confirm withOK.
Select the menu option that you want
to display or change.
Confirm withOK.
Change the setting as required and
confirm withOK.
Language
You can select the language and, if
applicable, your location for all display
text.
Tip: If you select the wrong language by
mistake, you can find the Language
option again via the symbol.
Timer: switch off after
If none of the keys have been pressed
or no drink has been prepared, the
coffee machine will turn itself off after
30 minutes to save energy.
You can change this pre-setting using
the arrow buttons to a time
between 15 minutes and 9 hours.
Eco mode
Eco Mode is an energy-saving mode.
The system does not heat up until
someone starts making a drink.
Eco mode is activated by default.
Info(display information)
You can display the number of drinks
dispensed so far and how many more
can be dispensed until the maintenance
programs have to be run.
System lock
You can lock the coffee machine to
prevent it from being used by
unauthorized persons, such as children.
Temporarily deactivating the system
lock
Press and holdOK for 6seconds.
The system lock is reactivated when the
coffee machine is next switched off.
Water hardness
See “Water hardness” for more
information.
Display brightness
Change the display brightness using
the arrow keys .
Volume
The volume of the alarm and the sensor
buttons can be set using the arrow
buttons.
Tip: To switch off the tones, touch the
arrow buttons until no more
segments are filled in and Turned off
appears.
Factory default settings
You can reset the coffee machine to its
factory default settings.
Settings
39
The following will not be reset:
- The number of drinks dispensed
and the appliance status (No. of
portions until appliance needs
descaling,...brew unit needs
degreasing)
- Language
- Profiles and the associated drinks
(CM5410, CM5510, CM5710)
Demo mode (showroom
program)
Do not activate this setting for
domestic use.
The Showroom programfunction enables
the coffee machine to be demonstrated
in stores or showrooms. Although the
sensor buttons and display seem to be
working, the thermo block is not being
heated. The appliance does not
dispense any drinks, run maintenance
programs, or save any settings.
You can activate demo mode without
commissioning the appliance. The
water container is empty or not
inserted. Switch the coffee machine
on. As soon as the Fill and replace the
water container message appears,
touch the button for 5seconds.
Demo mode is activated.
Cleaning and care
40
Risk to health due to inadequate cleaning.
Heat and moisture inside the coffee machine can cause coffee residues to
become moldy and/or milk residues to go off and pose a risk to health.
Carefully clean the coffee machine regularly.
Overview of cleaning intervals
Recommended frequency What do I have to clean/maintain?
Daily
(at the end of the day)
Water container
Grounds container
Drip tray and drip-tray cover
Once a week
(more often if heavily soiled)
Main dispenser with integrated Cappuccinatore
Brew unit
Area underneath the brew unit and the drip tray
Housing (particularly important immediately after descaling
the appliance)
Milk pipe
Once a month Bean container and ground coffee chute
Water container filter
When prompted Degrease the brew unit (with 1cleaning tablet)
Descale the appliance (with 1descaling tablet)
Cleaning and care
41
Clean by hand or in
dishwasher
The brew unit is not dishwasher
safe.
Only clean the brew unit by hand
with warm water. Do not use any
cleaning agents.
The following components must be
cleaned by hand only:
- Main dispenser stainless steel cover
- Brew unit
- Bean container lid
- Lower panel
Risk of damage as a result of
excessively high dishwasher
temperatures.
Components may be ruined (e.g.,
may become warped) if washed in a
dishwasher at temperatures higher
than 130°F (55°C).
For dishwasher-safe components,
always select dishwasher programs
with a maximum temperature of
130°F (55°C).
Contact with natural dyes, such as
those found in carrots, tomatoes, and
ketchup, may discolor the plastic
parts in the dishwasher. This
discoloration does not affect the
stability of the parts.
The following parts are dishwasher-
safe:
- Drip tray and lid
- Drip tray cover
- Waste unit
- Water container
- Main dispenser (without stainless
steel cover)
- Ground coffee chute cover
Cleaning and care
42
Danger of burning and scalding
on hot components or by hot liquids.
Components can become very hot
during operation. Touching hot
components can cause burning. The
liquids and steam dispensed are very
hot and can cause scalding.
Keep away from the area underneath
the dispensers when hot liquids and
steam are being dispensed.
Always allow the coffee machine to
cool down before cleaning it.
Please be aware that water in the
drip tray can also be very hot.
Risk of damage due to moisture
ingress.
The steam from a steam cleaning
appliance could reach electrical
components and cause a short
circuit.
Do not use a steam cleaner to clean
the coffee machine.
It is important to clean the appliance
regularly. Milk residues can go off and
can block the milk pipe.
Unsuitable cleaning agents
Contact with unsuitable cleaning
agents can alter or discolor all
surfaces. All surfaces are susceptible
to scratching. Scratches on glass
can in some circumstances lead to
breakage.
Remove any residual cleaning agent
immediately. Make sure you remove
any spillages or splashes of
descaling agent immediately.
To avoid damaging the surfaces of your
appliance, do not use:
- cleaning agents containing soda,
ammonia, acids, or chlorides
- solvent-based cleaning agents
- cleaning agents containing descaling
agents (unsuitable for cleaning the
housing)
- stainless steel cleaning agents
- dishwasher cleaners (unsuitable for
cleaning the housing)
- glass cleaners
- cleaning agents for ceramic cooktops
- oven cleaners
- abrasive cleaning agents, such as
scouring powder, scouring liquid, or
pumice stones
- hard abrasive brushes or sponges,
such as pot scourers or sponges
which have been previously used
with abrasive cleaning agents
- eraser sponges
- sharp metal scrapers
- steel wool or stainless-steel wire
scourers
Cleaning and care
43
Grounds container, drip tray,
and drip tray cover
Clean the drip tray and grounds
container every day to avoid
unpleasant smells and mildew.
The grounds container is located in the
drip tray. Water from rinsing also
collects in the grounds container.
A prompt will appear in the display
when the drip tray and/or the grounds
container is full and needs to be
emptied. Empty the drip tray and the
grounds container.
Danger of burning!
If the rinsing process has just
finished, wait a while before
removing the drip tray from the
appliance. The water used for rinsing
will continue to run out of the coffee
spouts for a while.
Pull the drip tray carefully out of the
coffee machine. Take the lid off.
Empty the drip tray and grounds
container.
Remove the drip tray cover and
the lower panel.
Clean all parts thoroughly.
Clean the lower panel by hand only
using warm water and liquid dish
soap.
All other parts are dishwasher-safe.
Clean the inside of the appliance
underneath the drip tray.
Reassemble all parts and place the
drip tray back in the coffee machine.
Make sure the drip tray has been
pushed into its niche as far as it will
go.
Make sure that the drip tray cover is
correctly fitted (see illustration).
Clean the area under the coffee
machine. Water can get under the
appliance when the drip tray is
removed.
Cleaning and care
44
Cleaning the water container
Clean the water container every day.
You can clean the water container in the
dishwasher once a week.
Make sure that the valve, the
underside of the water container, and
the surface the water container sits
on are clean. Otherwise, the water
container will not sit correctly.
Remove the water container.
The water container can be cleaned
in the dishwasher, or by hand using
warm water and liquid dish soap. Dry
the water container after cleaning.
Carefully clean and dry the surface
the water container sits on in the
coffee machine, particularly the
recesses.
Reinsert the water container.
Removing and cleaning the
water container filter
Clean the water container filter once a
month.
The water container filter is located
under the water container.
Remove the water container.
Unscrew the cap. Remove the seal
and the filter.
Rinse all parts carefully under running
water.
Then replace the water container filter
(with the cross facing upward) and
then the seal. Finally screw the cap
back on tightly.
Replace the water container.
Main dispenser
Clean the main dispenser’s stainless
steel cover by hand only, using
warm water and liquid dish soap.
All other parts are dishwasher-safe.
Pull the stainless steel cover off.
Cleaning and care
45
Pull the dispensing unit down to
remove it.
Release the upper section with the
holder for the milk pipe from the
dispensing spouts.
Clean all parts thoroughly.
Clean the surfaces of the main
dispenser and the dispensing spouts
with a damp cloth.
If the milk pipe connecting pieces are
blocked, clean them under running
water with the brush supplied:
Insert the brush into the pipe
connecting piece. Move it back and
forth until all milk residue has been
removed.
If you have released the connecting
piece from the milk pipe: when
reassembling, ensure that the smaller,
thinner end of the connecting piece is
pushed into the hose.
Cleaning and care
46
Reassembling the main dispenser
The dispensing unit is easier to
reassemble if the individual parts are
dampened with water beforehand.
Reassemble the dispensing unit.
Refit the dispensing unit onto the
main dispenser. Press firmly to
ensure the dispensing unit is securely
fitted without any gaps.
Replace the stainless steel cover and
connect the milk pipe if required.
Milk pipe
Risk to health due to inadequate
cleaning.
Milk naturally contains bacteria. Heat
and moisture inside the coffee
machine can cause these bacteria to
multiply, e.g., milk residues can go
off and pose a risk to health.
Clean all components in which milk
is transported thoroughly on a
regular basis.
The milk pipe must be cleaned approx.
every 5days.
There are two options for cleaning the
milk pipework:
- You can remove and dismantle the
main dispenser with its integrated
Cappuccinatore and either wash it in
the dishwasher or by hand with warm
water and liquid dish soap (see “Main
dispenser with integrated
Cappuccinatore”).
- Or you can clean the milk pipework
using the Clean milk pipework
maintenance program together with a
cleaning agent for milk pipework (see
“Maintenance programs – Cleaning
the milk pipework”).
Tip: In addition to your weekly cleaning
routine, we recommend carrying out the
alternative cleaning procedure once a
month. For example, if you manually
clean the machine once a week, then
you should run the Clean milk pipework
maintenance program once a month.
This combination will ensure that the
milk pipework is cleaned optimally.
Cleaning and care
47
Bean container and ground
coffee chute
Danger of injury from the grinder!
Switch off the machine and remove
the plug to disconnect the machine
from the power supply before
cleaning the bean container.
Coffee beans contain oils which can
deposit on the walls of the bean
container and hinder the flow of the
beans. Therefore, clean the bean
container regularly with a soft cloth.
Open the bean container.
Remove any coffee beans.
Clean the bean container with a dry,
soft cloth.
The coffee bean container can now be
refilled.
If necessary, clean the ground coffee
chute:
Open the ground coffee chute and
remove any ground coffee residue.
Tip: Use a vacuum cleaner to remove
any coffee residues from the bean
container and the ground coffee chute.
Cleaning the casing
If soiling is allowed to stay for a long
time or there is contact with
unsuitable cleaning agents, surfaces
can alter or discolor.
Remove any soiling immediately.
Ensure that any splashes of
descaling solution are wiped up
immediately.
Switch the coffee machine off.
Clean the appliance front with a clean
soft sponge and a solution of warm
water and liquid dish soap. Then dry
with a soft cloth.
Cleaning and care
48
Opening the Maintenance
menu
You can find the maintenance programs
in the Maintenance menu. Carry out the
relevant maintenance program when
the prompt to do so appears in the
display.
Tap the sensor button.
Select Maintenance and confirm
withOK.
You can now select a maintenance
program.
Rinsing the machine
If you have made a coffee drink, the
coffee machine will rinse the coffee
pipework automatically before
switching off. You can also start the
Rinse appliance function manually.
Rinsing the milk pipe
Milk residues can block the milk pipe.
The milk pipe should therefore be
rinsed regularly. If a drink has been
made using milk, the prompt to insert
the end of the milk pipe into the drip
tray will appear at the latest when you
switch the machine off.
You can also rinse the milk pipe
manually.
Tap the sensor button.
SelectMaintenance| Rinse milk
pipework and confirm withOK.
When prompted, place the end of the
milk pipe into the right-hand aperture
in the drip tray.
Confirm withOK.
The milk pipe will now be rinsed.
Cleaning the milk pipe with the
maintenance program
For optimum cleaning results, it is
recommended to use the Miele
Cleaning Agent for milk pipes. The
cleaning agent for milk pipes has been
specially developed for use with Miele
Coffee Machines and prevents
subsequent damage.
It is available to order from the Miele
online shop, from Miele Service, or from
your Miele dealer.
The Clean milk pipework maintenance
program lasts for approx.10minutes.
You need 1 stick of cleaning agent for
milk pipes to clean the milk pipe.
Tap the sensor button.
Select Maintenance| Clean milk
pipework.
Cleaning and care
49
The cleaning process cannot be
canceled. It must be completed
through to the end.
Confirm withOK.
The process will start.
Follow the instructions in the display.
Place milk pipe in cleaning agent will
appear in the display.
Making a cleaning solution:
Dissolve the cleaning agent in a
container with approx. 1cup (200ml)
of lukewarm water. Stir the solution
with a spoon until the powder has
fully dissolved.
Carrying out the cleaning process:
Place the container next to the
machine and hang the milk pipe in
the cleaning solution. Make sure that
it is sufficiently immersed in the
cleaning solution.
Confirm withOK.
Follow the additional instructions
given in the display.
The cleaning process is complete when
rinsing has finished.
Tip: Rinse any residual cleaning agent
out of the milk pipe with running water.
Cleaning and care
50
Degreasing the brew unit and
cleaning the interior
Depending on the natural oil content of
the coffee used, the brew unit can
become blocked quite quickly. It must
be degreased regularly in order to
ensure aromatic coffee and trouble-free
operation of the coffee machine.
It is recommended to use Miele
Cleaning Tablets to clean the brew unit.
These have been specially developed
for degreasing the brew unit in Miele
Coffee Machines and prevent
subsequent damage.
The cleaning tablets are available to
order from the Miele online shop, from
Miele Customer Service, or from your
Miele dealer.
The maintenance program for
degreasing the brew unit lasts for
approx.15minutes.
You need 1cleaning tablet for the
maintenance program.
After 200portions have been
dispensed, a message prompting you
to degrease the brew unit will appear in
the display.
Confirm the message withOK.
The message will appear at regular
intervals. Once the maximum possible
number of portions has been reached,
the coffee machine will lock.
Degreasing the brew unit
No drinks can be made and Degrease
the brew unit and clean inside of the
machine appears in the display.
The cleaning process cannot be
canceled. It must be completed
through to the end.
Confirm withOK.
The maintenance program will then
start.
Follow the instructions in the display.
Cleaning the brew unit and interior
Only clean the brew unit by hand
with warm water. Do not use any
cleaning agents. The moving parts
of the brew unit are lubricated.
Cleaning agents will damage the
brew unit.
To ensure good tasting coffee and to
prevent a build-up of bacteria in the
machine, remove and clean the brew
unit under running water once a
week.
Rinse the brew unit by hand and clean inside
the machine will appear in the display.
Open the appliance door.
Press and hold the button under the
brew unit handle and, while doing
so, turn the handle to the left.
Cleaning and care
51
Carefully pull the brew unit out of the
coffee machine.
Once you have removed the brew
unit, do not change the position of
the handle on the brew unit.
Clean the brew unit by hand under
warm running water without using
cleaning agent or liquid dish soap.
Wipe any remaining coffee off the two
filters (see arrows).
Dry the funnel to prevent ground
coffee from sticking to it the next time
a coffee is made.
Risk to health due to inadequate
cleaning.
Damp coffee residues in the interior
of the machine can become moldy
and pose a risk to health.
Remove coffee residues regularly
and clean the interior of the machine.
Clean the interior of the coffee
machine. Make sure that the areas
highlighted in the illustration are
cleaned especially well.
Tip: Use your vacuum cleaner to
remove dry coffee grounds.
Place a cleaning tablet into the brew
unit
Place a cleaning tablet in the brew unit,
place it in the machine and close the
machine door. will appear in the display.
Drop a cleaning tablet into the top of
the brew unit (arrow).
Push the brew unit containing the
cleaning tablet back into the coffee
machine.
Cleaning and care
52
Press the button on the end of the
handle of the brew unit and while
doing so turn the handle
clockwise.
Close the appliance door.
Follow the additional instructions
given in the display.
The cleaning process is complete when
the drinks menu appears.
Descaling the appliance
Risk of damage from splashes from
the descaling solution.
Sensitive surfaces and/or natural
floors can suffer damage.
Wipe up any spillages immediately
when descaling.
Limescale builds up in the coffee
machine through use. How often the
machine needs to be descaled will
depend on the water hardness level in
your area. Limescale must be removed
regularly.
The machine will guide you through the
descaling process. Various messages
will appear in the display, e.g., you will
be prompted to empty the drip tray or
fill the water container.
Descaling must be carried out. The
process takes approx.15minutes.
The coffee machine prompts you in the
display when it needs to be descaled.
No. of uses until appliance needs descaling:
50 will appear in the display. The
remaining number of drinks that can be
made before descaling will show in the
display after each drink.
Confirm the message with OK.
When the number of remaining portions
reaches0, the coffee machine will lock
out.
You can switch the coffee machine off if
you do not want to carry out the
descaling program at this point. You
cannot make any drinks until the
machine has been descaled.
Cleaning and care
53
Descaling after prompt appears in
the display
Descale the appliance will appear in the
display.
Descaling cannot be canceled once it
has started. It must be completed
through to the end.
Confirm withOK.
The process will start.
Follow the instructions in the display.
When Fill the water container with descaling
agent and lukewarm water up to the
descaling symbol and place in appliance
appears in the display, proceed as
follows.
Preparing the descaling solution
For optimum descaling results, it is
recommended to use the Miele
Descaling Tablets.
The descaling tablets have been
specially developed for Miele Coffee
Machines.
Other descaling agents, which
contain other acids besides citric
acid and/or other undesirable
substances, such as chlorides, may
cause damage to the product.
Moreover, the descaling result
required cannot be guaranteed if the
descaling solution was not of the
appropriate concentration.
The descaling tablets are available to
order from the Miele online shop, from
Miele Customer Service, or from your
Miele dealer.
You will need 1descaling tablet to
descale the machine.
Add 1 descaling tablet to the water
container.
Fill the water container to the mark
with lukewarm water.
Follow the instructions for the mixing
ratio carefully. Fill the water container
with the specified amount of water.
Otherwise, descaling will be
incomplete.
Carrying out descaling
Reinsert the water container.
Follow the additional instructions
given in the display.
When Rinse the water container and fill with
fresh tap water up to the descaling symbol
appears in the display:
Remove the water container and
rinse it thoroughly with clean water.
Ensure that no descaling solution
residue remains in the water
container. Fill the water container to
the mark with fresh tap water.
Cleaning and care
54
The descaling process is complete
when the drinks menu appears.
Transport
55
If the coffee system will not be used for
an extended period of time, e.g.
vacation, or will be transported over a
long distance, the appliance should be
prepared as follows.
- Empty and clean the coffee bean
container
- Empty and clean the water reservoir
- Evaporating the coffee system
- Clean the interior of the machine
- Pack the machine securely
Evaporating the coffee
machine
The coffee machine should be
evaporated before it is stored for a long
period of time or transported any
distance – particularly at temperatures
below freezing.
Evaporating the machine involves
removing all traces of water from the
system to prevent the risk of water and
frost damage.
Switch the coffee machine on with
the On/Off sensor button.
Tap the sensor button.
Tap the sensor button twice.
Empty the system? will appear in the
display.
Select Yes and confirm withOK.
Follow the instructions in the display.
Danger of burning and scalding
at the dispensers.
Hot steam can cause scalding.
Keep away from the area underneath
the dispensers when steam or hot
liquids are being dispensed.
Do not touch hot components.
The evaporation process is finished
when Program finished appears in the
display and the display then goes out.
Switch off the machine and remove
the plug from the electrical outlet to
disconnect the appliance from the
power supply.
Clean the drip tray and grounds
container.
Packaging
The coffee system should only be
packed when it is clean and dry.
Residues of coffee grounds can cause
scratches on surfaces. Coffee and milk
residues or water can cause a build-up
of bacteria.
Use the original packaging including
Styrofoam to pack the coffee system.
Also pack the operating instructions so
that they are available when the coffee
system is next used.
Frequently Asked Questions
56
With the help of the following guide minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Messages in the display
Error messages must be confirmed withOK, otherwise the message may
reappear in the display even though the problem has been remedied.
To address the fault, follow the instructions on the display.
If the error message appears in the display again, contact Miele Technical Service.
Problem Possible cause and solution
F1, F2,
F80, F82
There is an internal fault.
Switch the coffee machine off with the On/
Offbutton. Wait for approximately one hour
before switching the machine back on again.
F41, F42, F74, F77, F235,
F236
There is an internal fault.
Switch the coffee machine off with the On/
Offbutton. Wait for approximately2minutes
before switching the machine back on again.
F10, F17 No water or very little water is being drawn in.
Remove the water container. Fill the water
container with fresh tap water and reinsert the
water container.
Remove and clean the water container filter (see
“Cleaning and care – Removing and cleaning the
water container filter”).
Frequently Asked Questions
57
Problem Possible cause and solution
F73 or
Check the brew unit
The brew unit cannot be positioned correctly.
Switch the coffee machine off with the On/
Offbutton.
Unplug the coffee machine. Wait for two minutes
before inserting the electrical plug back in the
socket.
Remove the brew unit and rinse under running
water.
Push the coffee ejector of the brew unit into the
correct position.
Do not insert the brew unit. Close the service
panel and switch the coffee machine on with the
On/Offbutton.
This will initialize the brew unit motor and put it back
into the start position.
When Insert the brew unit appears in the display, put
the brew unit back in the appliance. Close the
service panel.
Frequently Asked Questions
58
Problem Possible cause and solution
Too much ground coffee There is too much ground coffee in the ground coffee
chute.
The brew unit cannot compact ground coffee if more
than two level spoonfuls of ground coffee are added
to the coffee chute. The ground coffee will be
emptied into the grounds container and the error
message will appear in the display.
Switch the coffee machine off with the On/
Offbutton.
Remove and clean the brew unit by hand (see
“Degreasing the brew unit and cleaning the
interior”).
Remove the ground coffee inside the coffee
machine, e.g., with a vacuum cleaner.
Place a maximum of 12g of coffee in the ground
coffee chute.
Frequently Asked Questions
59
Unusual performance of the coffee system
Problem Possible cause and solution
The display remains
dark when the coffee
machine is turned on
using theOn/Offbut-
ton.
The On/Off button was not held for long enough.
Tap and hold the On/Offbutton for at least
3seconds.
The electrical plug is not properly plugged into the
socket.
Insert the electrical plug into the socket.
The breaker has tripped because the coffee machine,
voltage, or another appliance is defective.
Unplug the coffee machine.
Contact a qualified electrician or Miele Service.
The coffee machine
turns off suddenly.
The factory-set switch-off time (20minutes) or the
switch-off time you have programmed has been
reached.
If required, you can select a new switch-off time
(see “Settings – Timer”).
The plug is not properly plugged into the electrical
socket.
Insert the plug into the electrical socket.
The sensor buttons do
not respond.
The machine can no
longer be operated.
There is an internal fault.
Disconnect power by unplugging the power cord
from the electrical outlet and or switching off the
circuit breaker.
The display is hard to
see or not legible.
The display brightness has been set too low.
Change this setting (see “Settings”).
Frequently Asked Questions
60
Problem Possible cause and solution
The water container is
empty. Fill and replace the
water container has not
appeared in the display.
Droplets of water have settled between the water
container and the side walls of the housing, or this
area is damp (see illustration).
Dry the surfaces. Take the water container out to
refill it with water.
There is too much residual water on the inside walls
of the water container, e.g., a biofilm has developed.
Or the water container has a build-up of limescale.
Clean the water container every day.
Fill and replace the water
container appears in the
display even though the
water container is full
and in the machine.
The water container is not in the correct position.
Remove the water container and push it back in
again.
The water container was not correctly filled up and
inserted during descaling.
Fill the water container to the descaling mark°
and restart the descaling program.
Fill and replace the water
container appears after
switching on even
though the container is
filled and installed in the
machine. The appliance
does not rinse.
The coffee machine needs descaling.
Switch the coffee machine off with the On/
Offbutton. Wait approx. one hour.
Switch the appliance back on again. As soon as
PreHeating appears, tap the sensor button and
then select Descale the appliance.
Descale the coffee machine.
Frequently Asked Questions
61
Problem Possible cause and solution
After switching on the
machine, the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
When the drip tray and grounds container are
emptied, the internal counter is not reset after the
coffee machine has been switched off. Empty the
drip tray and the waste container appears in the display
even though the drip tray and the grounds container
are not filled to the maximum.
Neither milk nor milk
froth comes out of the
main dispenser.
The milk pipework is blocked.
Clean the main dispenser, taking particular care to
clean the Cappuccinatore and milk pipework
carefully with the cleaning brush.
Empty the drip tray and the
waste container appears
in the display, even
though the drip tray has
been emptied.
This is not a fault. The drip tray was not properly
removed and/or replaced too quickly.
Insert the drip tray and the
waste container appears
in the display even
though both are fitted.
The drip tray is not correctly fitted and is therefore
not detected.
Empty the drip tray and grounds container.
Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
The drip tray or the
grounds container is
too full or runs over al-
though the drip tray and
the grounds container
were emptied after
each message on the
display.
This is not a fault.
The drip tray and grounds container were probably
removed or the appliance was opened without the
drip tray and grounds container being emptied. When
the drip tray is removed or the appliance opened, the
internal counter for emptying the drip tray and
grounds container is automatically reset.
Remove the drip tray and grounds container from
the appliance and empty them.
Frequently Asked Questions
62
Problem Possible cause and solution
Fill the bean containerap-
pears in the display
even though the bean
container has just been
filled.
This is not a fault.
Confirm the message withOK.
Insufficient coffee beans are getting into the grinder.
Have you used a dark roast?
This type of coffee bean is often oily. These oils can
cling to the inside of the coffee bean container and
hinder the flow of beans.
Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
Clean the coffee bean container more often if you
are using a darker, more oily bean.
Try other types of coffee bean which are less oily.
The coffee machine
does not rinse itself
when turned on.
This is not a fault.
If the coffee machine is already at operating
temperature, rinsing will not take place when the
appliance is switched on.
Coffee dispensing is re-
peatedly interrupted
and the message Fill the
bean container appears in
the display.
This is not a fault.
The brew unit has not detected the ground coffee.
Certain types of coffee produce a small amount of
coffee when they are ground. Usually the grinder is
set too fine and the amount is set to minimum.
Confirm the message withOK.
If the coffee is too strong for you or tastes bitter, try a
different type of coffee bean.
If the display appears with all types of coffee:
Set the grinder to a coarser setting (see “Grinder
setting”).
Select a larger amount of coffee.
Don't forget to check any drinks changed in “User
profiles”.
If the message only appears when dispensing certain
drinks:
Check the amount of coffee set for this drink (see
“Amount of coffee”). Select a larger amount of
coffee.
You may also need to set a coarser grinder setting.
Frequently Asked Questions
63
Problem Possible cause and solution
The descaling process
was started inadver-
tently.
The descaling program cannot be stopped once OK
has been tapped.
It must now be completed through to the end. This is
a security setting to fully descale the coffee machine.
It ensure a long service life and that your coffee
machine is functioning correctly.
Descale the coffee machine (see “Descaling the
machine”).
The milk sputters when
it is dispensed. Hissing
noises can be heard
when milk is being
heated up or frothed.
Although the milk
should be frothed, only
hot milk comes out of
the main dispenser.
The milk temperature is too high. Good milk froth can
only be achieved when cold milk (below 50°F/10°C)
is used.
Check the temperature of the milk.
The main dispenser with integrated Cappuccinatore
is not correctly fitted and is taking in air. Or the
spouts are blocked.
Check whether the main dispenser is correctly
assembled. Make sure that all parts are tightly
connected to one another.
If necessary, clean the main dispenser.
The milk pipework, connections, or the intake tube
on the milk flask are blocked.
Clean all parts thoroughly.
The steam jet on the main dispenser has a blockage.
Push the cleaning brush a maximum of 1cm into
the steam jet.
Clean the steam jet with the cleaning brush.
Frequently Asked Questions
64
Problem Possible cause and solution
Coffee grounds have
settled on the lid of the
drip tray and in the inte-
rior around the brew
unit.
This is not a fault.
The movement of the brew unit during the brewing
process can cause some ground coffee to fall
around it. The type of beans used, the fineness of
the ground coffee, and the amount of coffee ground
also affect the amount. Important! Clean the interior
of the coffee machine regularly to prevent bacteria,
etc.
Check whether the amount of coffee is set too high.
The underside of the
coffee bean container
cover is very damp.
Drops of water are visi-
ble.
A large number of drinks have been made one after
the other and the ground coffee chute is not closed
or not properly closed. Steam has risen up from the
brew unit via the ground coffee chute and condensed
under the cover.
Replace the lid on the ground coffee chute making
sure it is properly sealed.
Water from making cof-
fee has collected on the
benchtop underneath
the coffee machine.
This is not a fault. Water can get under the
appliance when the drip tray is removed.
Clean the surface underneath the coffee machine
regularly.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The coffee machine
cannot be turned off.
The Demo mode for demonstrating the coffee
machine in stores and showrooms has been
activated.
Deactivate Demo mode.
Frequently Asked Questions
65
Unsatisfactory results
Problem Possible cause and solution
The coffee is not hot
enough.
The cup has not been pre-heated.
The smaller the cup and the thicker its walls, the
more important it is to pre-heat it.
Pre-heat the cup with hot water, for example.
The brewing temperature is set too low.
Set a higher brewing temperature.
The filters in the brew unit are blocked.
Remove the brew unit and clean it by hand.
Degrease the brew unit.
Heating-up is taking
longer. The amount of
water is no longer cor-
rect and the coffee ma-
chine is not performing
properly. Coffee flows
into the cup very slowly.
The coffee machine needs to be descaled.
Descale the coffee machine.
Coffee is not flowing
out of the main dis-
penser.
Or coffee is only being
dispensed via one
spout.
The main dispenser has a blockage.
Rinse the coffee pipework (see “Cleaning and care
– Rinsing the appliance”).
If there is still no coffee coming out, or coffee is
only coming out of one side, clean the dispensing
spouts with the cleaning brush.
The consistency of the
milk froth is unsatisfac-
tory.
The milk temperature is too high. Good milk froth can
only be achieved when cold milk (below 50°F/10°C)
is used.
Check the temperature of the milk in the milk flask.
The milk pipe is blocked.
Clean the main dispenser and milk pipework with
the brush.
Frequently Asked Questions
66
Problem Possible cause and solution
The coffee grinder
makes a louder noise
than usual.
The coffee bean container has become empty during
the grinding process.
Fill the coffee bean container with fresh beans.
There may be foreign objects such as plastic or
stones in amongst the coffee beans.
Switch the coffee machine off immediately.
Contact the Technical Service department.
The coffee flows too
quickly into the cup.
The grind level is too coarse.
Set the grinder to a finer setting (see “Setting the
coffee grinder”).
The coffee is dispensed
too slowly into the cup.
The coffee is too finely ground.
Set the grinder to a coarser setting (see “Grinder
setting”).
The brew unit is blocked.
Degrease the brew unit (see “Cleaning and care –
Degreasing the brew unit and cleaning the
interior”).
The crema on the cof-
fee or espresso is not
as it should be.
The grinder setting is not correct.
Set the grinder to a finer or coarser setting.
The brew temperature is too high for the type of
coffee being used.
Set a lower brewing temperature.
The coffee beans are no longer fresh.
Add fresh beans to the coffee bean container.
Service and warranty
67
Contact in the event of a fault
In the event of a fault which you cannot
remedy yourself, please contact your
Miele dealer or Miele Customer Service.
You can book a Miele Service Call
online at www.miele.com/service.
Contact information for Miele
Customer Service can be found at the
end of this document.
Please quote the model identifier and
serial number of your appliance (SN)
when contacting Miele Customer
Service. Both pieces of information can
be found on the data plate.
Appliance warranty and
product registration
You can register your product and/or
view the manufacturer´s warranty terms
and conditions for Miele appliances and
vacuum cleaners at
www.mieleusa.com.
Saving energy
68
The following tips can help you save
energy and money as well as help the
environment:
- Operate the coffee machine in “Eco
mode” (default setting).
- Energy consumption may increase if
you change the factory default
settings for the timer.
This setting uses more energywill appear
in the display.
- Switch the coffee machine off with
the On/Off sensor button when it
is not in use.
- Change the setting for the “Switch off
after” timer to 15minutes. Then the
coffee machine will switch off
15minutes after the last drink has
been made or a sensor button has
been tapped.
Electrical connection
69
Before connecting the coffee machine,
make sure that the connection data on
the data plate (voltage and frequency)
matches the domestic electrical supply.
This data must match to prevent the
coffee machine from being damaged. If
in any doubt, consult a qualified
electrician.
The connection data is provided on the
data plate. The data plate can be found
on the left-hand side of the appliance
when the drip tray is pulled out.
The socket should be next to the
appliance and easily accessible where
possible.
Do not connect the coffee machine to
the power supply using a multi-socket
adapter or an extension lead. These do
not guarantee the required safety of the
appliance (risk of fire).
Do not connect the coffee machine to a
stand-alone inverter. These devices
are used for autonomous power supply,
such as a solar power system. Power
surges could cause a safety shutdown.
This can damage the electronics.
The coffee machine must not be used
with energy saving plugs. These
reduce the energy supply to the
appliance, which could generate
excessive heat.
If the power cord is faulty, it must only
be replaced by a qualified electrician.
Installation
*INSTALLATION*
70
Danger of overheating due to
insufficient ventilation.
If the coffee machine is not
sufficiently ventilated, the appliance
can overheat.
Please ensure that there is adequate
ventilation around the coffee
machine.
Do not cover the coffee machine
with dish towels, etc. while it is in
use.
If the coffee machine is installed
behind a closed cabinet front, heat
and moisture can build up behind the
cabinet front when closed. This can
result in damage to the coffee
machine and/or cabinetry.
Do not close the cabinet door while
the coffee machine is in use.
Please observe the following installation
instructions:
- The location of the appliance must be
dry and well ventilated.
- The ambient temperature of the room
in which the appliance is used must
be between +50°F and +100°F
(+10°C and +38°C).
- The coffee system must be set up on
a level surface. The surface must be
water resistant.
If the coffee machine is installed in a
niche, the niche must provide the
following minimum dimensions:
Height 20 1/16" (510mm)
Width 17 11/16" (450mm)
Depth 22 5/8" (575mm)
When setting up the appliance: Make
sure that the service panel can be
fully opened so that the brew unit
can be removed with ease when
required.
The coffee machine must be set up in
the niche such that it sits flush with
the front edge of the niche.
Appliance dimensions
*INSTALLATION*
71
a = 9 1/2" (241mm)
b = 14 3/16" (360mm)
c = 18 1/8" (460mm)
Technical data
72
Current draw in standby mode
(default setting):
<0.5W
Pump pressure: max.15bar
Through-flow heater: 1stainless steel thermo block
Dimensions (WxHxD): 9 1/2" x 14 3/16"" x 18 1/8"
(241x360x460mm)
Net weight: 21 lb (9.48kg)
Power cord length: 3' 11 1/4" (120cm)
Water container
capacity:
4 1/4 c (1.3l)
Bean container
capacity:
0.44 lb (200g)
Grounds container
capacity:
Max.6portions of coffee grounds
Main dispenser: Height adjustable between31/8"-55/16"
(80–135mm)
Grinder: Conical steel grinder
Grinder setting: Adjustable in 5settings
Ground coffee amount: Max.0.4 oz (12 g)
9 Independence Way
Princeton, NJ 08540
U.S.A.
Miele, Inc.
National Headquarters
Please have the model and serial number
of your appliance available when
contacting Customer Service.
Canada
Importer
Miele Limited
Headquarters and Miele Centre
Customer Service & Support
Phone: 888-99-MIELE(64353)
www.mieleusa.com
161 Four Valley Drive
Vaughan, ON L4K 4V8
www.miele.ca
Customer Care Centre
Phone:
800-565-6435
905-532-2272
International Headquarters
Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Germany
M.-Nr. 11 675 680 / 00en-US
CM 5310, CM 5410, CM 5510, CM 5710
