Miele CM6350 Countertop Coffee Machine

Guide to the appliance

1. Hot water spout*

2. Controls and display

3. Cup heating*

4. Water container

5. Ground coffee chute

6. Bean container

7. Grinder setting (behind the service panel)

8. Brew unit (behind the service panel)

9. Main dispenser with cappuccinatore

10. Park position for milk pipework (behind the service panel)

11. Drip tray with lid and grounds container

12. Milk tube opening

13. Lower panel with drip tray cover

14. Stainless steel milk flask*

Controls and display

Before using for the first time

Before using for the first time

• Remove any protective coverings and notices from the machine.
• Insert the drip tray into the lower
• Place the coffee machine on a flat surface that is not sensitive to water (see "Installation").

Clean the appliance thoroughly before filling it with water and coffee beans (see "Cleaning and care").

• Plug in the coffee machine (see "Electrical connection").
• Remove the water container and fill it up to the "max." mark with fresh cold water. Replace the water container (see "Filling the water container").
• Remove the bean container lid, fill it with roasted coffee beans and replace the lid (see "Filling the bean container").

Turning on for the first time

When the coffee machine is turned on for the first time, after the welcome screen has appeared you will be asked to set the following settings:

– Language and country

– Time of day

• Tap the On / Off button .

Miele - Willkommen appears briefly on the display.

Selecting a language

• Use the arrow keys to highlight the desired language.

Then tap OK.

• Use the arrow keys to highlight the desired country.

Then tap OK.

The setting is now saved.

Setting the time of day

• Use the arrow keys until the time of day appears.

Then tap OK.

The setting is now saved.

The coffee machine is now successfully set up for use. The coffee machine will heat up and rinse the pipework. Rinse water flows out of the main dispenser.

• Rinse the milk pipework (see "Rinsing the milk pipework") before making a drink with milk for the first time.

Please note that the coffee aroma and the characteristic crema only develops after the first few coffees have been made.

Turn the appliance off with the On / Off button. Do not unplug the power cord to switch off the coffee machine. If you unplug the coffee machine while using it for the first time, you will have to set it up for use again.

A larger quantity of coffee beans is ground for the first coffee drinks and powder from the coffee grounds may adhere to the cover of the drip tray.

Water hardness

The water hardness level indicates how much calcium is dissolved in the water. The higher the calcium content, the harder the water, and the harder the water, the more often the coffee machine will need to be descaled.

The coffee machine measures the amount of water used and steam made. Depending on the level of water hardness set, more or fewer drinks can be dispensed before the appliance needs to be descaled.

Program the coffee machine to the water hardness level of your area so that it functions correctly and does not get damaged. At the correct time a prompt will then appear in the display to descale the appliance.

Your local water authority will be able to tell you the hardness of water in your area.

The water hardness level is set to 3 at the factory.

You can program four hardness levels on the machine:

* The water hardness settings in the display may differ from the water hardness level in your area. To set the correct water hardness level for your area always refer to the values in the chart.

Setting the water hardness level

• Tap .
• Use the arrow buttons to select Water hardness and tap OK.
• Use the arrow keys to select the required water hardness. Then tap OK.

The setting is now saved.

Operation

To operate the coffee machine, tap the sensor buttons with your finger.

CM 6350: An audible signal is generated each time a button is touched. You can adjust the volume of the signal tones or switch the tones off (see "Settings – Volume").

When the following appears on the display, you are in the drinks menu:

To make a coffee drink, tap one of the drink buttons.

You can find more drinks in the Additional programs menu.

Selecting a menu and navigating within a menu

To select a menu, tap the relevant button. You will then be able to start an action or change settings in the menu.

A scroll bar at the right of the display shows that additional options or text are available. Use the arrow keys to display them.

The setting which is currently selected will have a checkmark beside it.

To select a setting use the arrow keys until the setting you want is highlighted.

To confirm the selection, tap OK.

Leaving the menu or canceling an action

To exit the current menu, tap Back.

Change the water every day to prevent a build-up of bacteria.

Only use cold, fresh tap water to fill the water tank.

Hot or warm water or other liquids can damage the coffee system.

Do not use mineral water. Mineral water will cause serious limescale deposits to build up in your machine and damage it.

• Press the lid on the right-hand side.
• Pull the water reservoir up by the lid to remove it.
• Fill the water reservoir with fresh, cold tap water up to the "max." marker.
• Replace the water reservoir.

If the water reservoir is a little high or at a slant, check whether the surface that the water reservoir sits on is dirty. If the water reservoir is not sitting correctly, the drain valve will not be sealed.

Clean the surface if necessary.

Filling the coffee bean container

Fill the coffee bean container with roasted coffee or espresso beans if you want to use freshly ground coffee beans for each cup of espresso or coffee.

Alternatively, you can make coffee or espresso with ground coffee (see "Making coffee drinks from ground coffee").

Important! Risk of damage to the grinder.

Only put roasted coffee or espresso beans in the container. Anything else, including ground coffee, will damage the grinder.

Do not pour liquids in the bean container.

Important! Sugar damages the coffee system.

Do not use coffee beans that have been treated with sugar, caramel, or other substances containing sugar in the coffee bean container.

Do not use green (unroasted) coffee beans or mixtures of coffee beans which contain green coffee beans. Green coffee beans are very hard and still contain a certain amount of residual moisture. These can damage the coffee system grinder as soon as grinding begins.

Tip: You can use a nut or seed grinder to grind green coffee beans. These types of grinder generally have a rotating stainless steel blade. You can then add the ground green coffee portion by portion to the ground coffee chute and make the desired coffee drink (see "Making coffee drinks from ground coffee").

• Take the lid off the coffee bean container.
• Fill the container with roasted coffee beans.
• Replace the lid.

Tip: Only add enough beans to last for a few days as contact with air causes coffee beans to lose their aroma.

Turning the machine On and Off

Turning the appliance on

• Tap the On / Off button .

The appliance heats up and rinses the lines. Hot water will run out of the main dispenser.

When Select drink appears on the display, you can make drinks.

If the operating temperature exceeds 140°F (60°C) when you switch the machine on, the rinsing process will not take place.

If no buttons are touched or maintenance programs carried out, the display will turn off after approx. 7 minutes to save energy.

The LED on the right flashes as long as the machine is switched on.

• Tap any one of the buttons to wake the appliance up again to make a drink.

Turning the appliance off

• Tap the On / Off button.

After a coffee drink has been dispensed, the pipework will be rinsed before the appliance turns off.

If you have made a drink using milk, Place milk pipe in drip tray will appear in the display.

• Insert the end of the milk pipe into the aperture in the drip tray, and then tap OK.

If the milk system is not rinsed out before turning off, it will have to be rinsed the next time the appliance is turned on.

Turning off for longer periods of time

If the coffee machine is not going to be used for a longer period of time, e.g. if you are going on vacation:

• Empty the drip tray, the waste unit and the water reservoir.
• Clean all parts thoroughly, including the brew unit.
• Switch off the machine and unplug the power cord to disconnect it.

The time of day will not be saved. It will have to be reset next time the appliance is turned on.

Cup heating

Cups should always be pre-heated to allow the flavor of the coffee to develop and be retained.

The smaller the volume of the coffee/ espresso and the thicker the cup, the more important it is to pre-heat the cup.

You can pre-heat cups or glasses on the cup heating surface on the top of the coffee machine.

The cup heating function must first be switched on.

The cup heating surface will be heated continually until the coffee system is turned off.

To turn cup heating on or off

• Tap .
• Select Cup heating and tap OK.
• Select the required option and tap OK.

The setting is now saved.

Pre-heating cups

• Arrange the cups or glasses on the cup heating surface on the top of the coffee system.

Adjusting the coffee dispensers to the cup height

You can adjust the main dispenser to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency.

• Pull the main dispenser down until it is at the same level as the rim of the cup.

Alternatively, push the main dispenser up until there is enough room to fit a larger cup or mug underneath.

Preparing beverages

You can choose from a variety of specialty coffees:

– Ristretto is a concentrated, strong espresso. The same quantity of coffee powder as for an espresso is prepared with very little water.

– Espresso is a strong, aromatic coffee with a thick hazelnut-brown cream layer – the crema – on top. Use espresso-roasted coffee beans for preparing espresso.

– Coffee differs from espresso by the increased amount of water and the roast of the beans.

Use coffee beans of the correct roast to make coffee.

– Lungo coffee is a coffee with significantly more water.

Danger of burning and scalding from the dispensers.

The liquids and steam dispensed are very hot.

Keep away from the area underneath the dispensers when hot liquids and steam are being dispensed.

Do not touch hot components.

Making a coffee drink

• Place a cup under the main dispenser.
• Select a drink.

– Espresso

– Coffee

– in Additional programs: Ristretto, Long Coffee

Dispensing will start.

To ensure that any residues from the factory testing process are removed from the brewing system, please discard the first two cups of coffee when using the appliance for the first time.

Canceling preparation

To cancel preparation:

• Tap the drinks button or for drinks from Additional programs again.

Drink preparation will be canceled.

Tip: You can cancel making a drink by tapping OK as soon as Stop appears in the display.

When making coffee with milk or two portions of a drink you can cancel each stage individually.

• Tap OK.

Drink preparation will be canceled.

Double portion

You can dispense two portions into one cup or dispense two portions into two cups at the same time.

• To fill two cups at the same time, place a cup under each coffee spout.
• Tap.
• Select a drink.

Two portions of the desired drink will be dispensed from the main dispenser.

Tip: Tip: If, after a while, you have not tapped one of the drink buttons, the "Double portion" option will revert back to single portions.

Coffee pot: Making several cups of coffee one after the other

With the Coffee pot function you can make several cups of coffee one after the other automatically - up to max. 1 quart (1 liter) - to fill a coffee pot, for example. In this way, up to eight cups of coffee can be made.

• Place a sufficiently large container under the main dispenser.
• Tap .
• Use the arrow keys to highlight Coffee pot. Tap OK.
• Use the arrow keys to highlight the desired number of cups (3 to 8). Then tap OK.
• Follow the instructions given.

Each portion of coffee will be brewed and dispensed individually. The display will inform you about the progress.

Canceling preparation

• Touch OK when Stop appears on the display.

Dispensing will stop.

Canceling Coffee pot

• Tap.

Coffee pot dispensing will stop.

Making coffee drinks from ground coffee

To make drinks using ready-ground coffee, add a portion of ground coffee to the ground coffee chute.

This allows you to make a decaffeinated coffee, if the bean container is already filled with regular coffee beans for example.

The coffee system will automatically recognize that ground coffee has been placed in the chute.

Only one portion of coffee or espresso can be prepared at a time when using ground coffee.

Add a maximum of two level spoons of coffee to the ground coffee chute. If too much is added, the brew unit will not be able to process the coffee.

Adding ground coffee

The coffee system will use all the ground coffee that has been added to the chute to make the next coffee.

Use the scoop supplied with the appliance to ensure that the correct amount of ground coffee is used.

• Open the ground coffee chute.
• Use the measuring spoon to add ready ground coffee to the chute.

Add a maximum of two level spoons of coffee to the ground coffee chute.

• Close the coffee chute.

Use ground coffee appears on the display.

Making coffee with ground coffee

If you want to make a drink with preground coffee:

• select Yes and tap OK.

You can now choose which coffee drink to make with ground coffee.

• Place a cup under the main dispenser.
• Select a drink.

The coffee machine will now prepare the desired drink.

If you select No and confirm with OK, the ground coffee is emptied unused into the waste container. The appliance will rinse itself.

Preparing the hot water (CM 6350)

Caution! Danger of burning and scalding. The water dispensed is very hot.

• Place a suitable container under the hot water spout.
• Tap.
• Select Hot water and tap OK.

Hot water will run into the container under the hot water spout.

To cancel preparation

• tap OK.

Drink preparation will be canceled.

Preparing user profile drinks

You can enter individual profiles to cater for different tastes and preferences.

If you have already created your own profile (see "User Profiles"), you can select this to make a drink according to your own taste.

• Tap .
• Select the profile with the arrow buttons and tap OK.

The name of the selected user profile will appear in the top of the display.

You can now make your drink.

Settings

Accessing the "Settings" menu

• Tap .

Now you can check or change any settings.

The check next to the individual entry shows you which setting is currently active.

Tap if you want to access the previous menu.

Tap to return to Select drink.

Changing and saving settings

• Tap .
• Select the setting you wish to change with the arrow keys and tap OK.
• Use the arrow keys to highlight the required option. Then tap OK.

The setting is now saved.

Setting options

The factory default for each option is indicated by *.

The lighting, cup heating and volume functions are only available on the CM 6350.

Language

You can select the language (and country variant of that language) for all display text.

Tip: If you select the wrong language by mistake, you can find the "Language" option by following the flag symbol .

Time of day

You can set the clock display and the time of day.

Clock Format

Available options are:

– 24-hour display (24 h)

– 12-hour display (12 h)

Setting

Use the arrow keysto set the hours and minutes.

Timer

The timer offers the following options:

The coffee system:

– switches on at a particular time, e.g.in the morning for breakfast (Turn on at).

– switches off at a particular time (Turn off at),

– switches off after a particular length of time if no buttons have been pressed (Turn off after).

For Turn on at and Turn off at to be set, the timer must be activated.

Turn on at:

Please note that the coffee system will not turn on at the time specified if you have activated the system lock.

Use the arrow keys to set the hours and minutes.

If the coffee system has turned itself on three times via the Turn on at timer function and no drinks have been dispensed, the machine will not switch itself on again automatically. This prevents the coffee system from switching itself on unnecessarily, for example, while you are away on vacation.

The programmed times will, however, remain in memory and will be reactivated after manually switching the machine on again.

Turn off at

Use the arrow keys to set the hours and minutes.

In the event of a longer absence the programmed times will remain in memory and will be reactivated after manually switching the machine on again (see "Turn on at").

Turn off after

If none of the keys have been pressed or no drink has been prepared, the coffee system will turn itself off after 30 minutes to save energy.

You can change this pre-setting using the arrow buttons to a time between 15 minutes and 9 hours.

Activating and deactivating the timer

When the system lock is activated, the Turn on at option for the timer cannot be selected.

• Select the timer function you want to use.

The selected option will have a next to it.

• Tap the arrow button repeatedly until Accept is highlighted. Then tap OK.

Eco mode

Eco mode is an energy-saving mode.

If Eco mode is switched on, the coffee machine will heat up anew every time a drink is made, so that making a drink takes longer.

If Eco mode is turned off, significantly more energy is used. The coffee machine heats up for the first drink preparation after being switched on. After that the appliance remains heated up and drinks can be prepared without having to wait very long.

The coffee machine will indicate that the energy consumption has been altered.

Lighting

(CM 6350)

Change the brightness using the arrow buttons .

If no keys are touched or maintenance programs carried out, the lighting will turn off after approximately 7 minutes to save energy.

Tip: To switch off the lights, touch the arrow buttons until no more segments are filled in and Turned off appears.

Cleaning and care

Clean by hand or in dishwasher

The following must be cleaned by hand only:

– Stainless steel central spout cover

– Brew unit

– water reservoir lid

– Bean container lid

– Stainless steel milk flask

– Lower panel

Some components of the coffee system are dishwasher-safe. However, cleaning these in the dishwasher frequently can cause them to become discolored due to regular contact with food residues (e.g. tomatoes) in the dishwasher. The surface of these components can also become damaged.

The following parts are dishwashersafe:

– Drip tray and lid

– Drip tray cover

– Waste unit

– Water container

– Central spout (without stainless steel cover)

Danger of burning and scalding on hot components or by hot liquids! Always allow the coffee machine to cool down before cleaning it. Caution: Water in the drip tray can be very hot.

Do not use a steam cleaner to clean this machine. Steam could cause a short circuit.

It is important to clean the machine regularly as used coffee grounds go mouldy quickly. Milk residue can spoil and clog the milk pipework.

All external surfaces are susceptible to scratching. Scratches on glass surfaces could even cause a breakage. Contact with unsuitable cleaning agents can discolor the external surfaces. Wipe up any spillages or splashes of descaling agent immediately.

To better maintain your appliance avoid the following:

– Cleaning products containing soda, ammonia, acid, or chloride

– Cleaners containing solvents

– Lime removers

– Stainless steel cleaners

– dishwasher detergent,

– Oven cleaners

– Abrasive cleaning agents, e.g. powder cleaners and cream cleaners

– Scouring pads, such as pot scrubbers and brushes, or used sponges that still contain abrasive cleanser residue

– Eraser sponges

– Metal scrapers

Glass cleaners may be used to clean the exterior. However do not allow them to sit or "puddle", this can cause damage to the surface.

Remove the cleaner promptly.

Drip tray and grounds container

Clean the drip tray and grounds container every day every day to avoid unpleasant smells and mildew.

The grounds container is located in the drip tray. Water from rinsing also collects in the grounds container.

A prompt will appear in the coffee system display when the drip tray and/or the grounds container is full and needs to be emptied. Empty the drip tray and the grounds container.

Danger of burns.

If the rinsing process has just finished, wait a while before removing the drip tray as the water used for rinsing will run out of the coffee spouts.

• Push the main dispenser up as far as it will go.

• Then pull the drip tray carefully out of the appliance. Take the lid off.
• Empty the drip tray and grounds container.
• Remove the drip tray cover and the lower panel.
• Clean all parts thoroughly.

Clean the lower panel by hand only using warm water and a little washing-up liquid.

All other parts are dishwasher safe.

• Clean the inside of the appliance underneath the drip tray.
• Reassemble all parts and place the drip tray back in the coffee system.

Make sure the drip tray has been pushed into its niche as far as it will go.

Drip tray cover

• Remove the drip tray cover.
• The drip tray cover can be cleaned in the dishwasher or by hand using warm water and dishwashing liquid.
• Dry the drip tray cover thoroughly.

• Refit the drip tray cover making sure that it is correctly fitted (see illustration).

Water container

Clean the water reservoir lid by hand only using warm water and dishwashing liquid.

• Press the lid on the right-hand side.
• Pull the water reservoir up by the lid to remove it.

• Take the lid off the container and wash it by hand.
• The water reservoir can be cleaned in the dishwasher, or by hand using warm water and dishwashing liquid. After cleaning, dry the water reservoir.
• Carefully clean the surface the water reservoir sits on, particularly the slots.
• Fit the lid back on the container.

Make sure that the valve, the underside of the water reservoir and the surface the water reservoir sits on are clean. Otherwise the water reservoir will not sit correctly.

Stainless steel water intake valve filter

The stainless steel water intake valve filter is located in the recess for the water container.

Particles in the water can collect on the fine mesh in the filter. Therefore the stainless steel filter should be checked monthly for soiling.

• Remove the water container.

Clean the stainless steel filter with water only without detergent in order to avoid possible unpleasant flavors.

• Check the stainless steel filter for soiling and clean it if necessary, e.g. with a damp cotton swab.
• Replace the water container.

Main dispenser with cappuccinatore

Clean the main dispenser cover by hand only using warm water and dishwashing liquid.

All other components are dishwasher safe.

• Push the main dispenser right down and remove the stainless steel cover by pulling it off towards you.

• Pull the dispensing unit off towards you.

• Twist the upper section with the holder for the milk pipework and pull it off. Then pull the Y-shaped piece off. Remove the dispensing spouts .
• Clean all parts thoroughly.

• Clean the surfaces of the main dispenser with a damp cloth.

If the milk pipe is blocked, clean it under running water with the brush supplied:

• Insert the brush in the tube and move it back and forth as far as it will go until all milk residue has been removed.
• Fit the dispensing unit back together.
• Push the dispensing unit back onto the main dispenser. Press firmly to ensure the spouts at the bottom connect correctly with the edge of the dispenser.
• Replace the stainless steel cover and connect the milk pipe if applicable.

Stainless steel milk flask

The milk flask should be taken apart and cleaned every day.

• Clean all parts by hand only using warm water and dishwashing liquid. Use the cleaning brush supplied to remove milk residue from the milk pipework if necessary.
• Rinse all parts carefully under running water.

Residual dishwashing liquid can affect the taste of milk from the appliance and the quality of the milk froth.

• Dry all parts thoroughly.
• Reassemble the milk flask.

Milk pipework

Make sure that the milk pipework is cleaned regularly and thoroughly. Milk contains natural bacteria that will multiply if the pipework is not sufficiently clean. Contamination in the coffee machine can be a health hazard.

The milk pipework must be cleaned at least once a week. A message in the display will prompt you when this needs to be done.

• Confirm the message with OK.

When you confirm the message Clean milk pipework with OK, the internal counter for the cleaning interval will be reset. You will not be reminded again.

There are two options for cleaning the milk pipework:

– You can remove and dismantle the central spout with its integrated cappuccinatore and either wash it in the dishwasher or by hand with hot water and a little washing-up liquid (see "Central spout with integrated cappuccinatore").

– Or you can clean the milk pipework using the Clean milk pipework maintenance program together with the Miele cleaning agent for milk pipework (see "Maintenance program - Cleaning the milk pipework").

Bean container and ground coffee chute

Danger of injury from the grinder! Switch off the machine and unplug the power cord to disconnect the machine before cleaning the bean container.

Coffee beans contain oils which can deposit on the walls of the bean container and hinder the flow of the beans. Therefore, clean the bean container regularly with a soft cloth.

Tip: Use a vacuum cleaner to remove any coffee residues from the bean container and the ground coffee chute.

• Open the bean container.
• Remove any coffee beans.
• Clean the bean container with a dry, soft cloth.

The coffee bean container can now be refilled.

If necessary, clean the ground coffee chute:

• Open the ground coffee chute and remove any ground coffee residue.

Housing

If soiling is not removed promptly, it could cause the surface of the appliance to alter or discolor. Remove any soiling immediately.

Make sure that water cannot get behind the display.

The surfaces are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolor the surfaces.

Ensure that any splashes of descaling solution are wiped up immediately.

• Turn the coffee system off.
• Clean the front of the appliance with a clean sponge and a solution of warm water and dishwashing liquid. Dry using a soft cloth.

Care programs

The following maintenance programs are available:

– Rinsing the coffee system

– Rinsing the milk pipework

– Cleaning the milk pipework

– Degreasing the brew unit

– Descaling the machine

Perform the respective maintenance program when prompted to do so in the display. You will find more information in the following pages.

Accessing the "Maintenance" menu

• Tap .
• With the arrow key , select Maintenance. Then tap OK.

Now you can select a maintenance program.

Rinsing the coffee system

You can rinse the water and coffee pipework of the coffee machine manually.

After a coffee has been dispensed, the appliance is rinsed before it turns off. This removes any residual coffee grounds.

• Tap .
• Select Maintenance and tap OK.
• Select Rinse appliance and tap OK. The piping will now be rinsed through.

You may also be prompted to insert the end of the milk pipe into the drip tray.

Rinsing the milk pipework

Milk residue can clog up the milk pipes and so the milk pipework should be rinsed regularly. If a drink has been made using milk, the prompt to insert the end of the milk tube into the drip tray will appear at the latest when you switch the appliance off.

You can also rinse the milk pipework manually.

• Tap .
• Select Maintenance and
• Select Rinse milk pipework and tap OK.

• When prompted, place the end of the milk tube into the right-hand aperture in the drip tray.
• Tap OK.

The milk pipework will now be rinsed.

Frequently Asked Questions

Most problems that occur during daily use can be easily corrected. With the help of the following guide, you will be able to find the causes of problems and rectify them. However, please note:

Important! Never open the casing of the appliance.

Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held responsible for unauthorized work.

Repairs to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulations.

If you cannot remedy the problem yourself, please contact Miele.

Messages in the display

Fault messages must be confirmed with OK, otherwise the message can reappear in the display even though the problem has been remedied.

To address the fault, follow the instructions on the display.

If the fault message appears in the display again, contact Miele.

Unusual performance of the coffee system

Unsatisfactory results

Related Products