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33
Problem Possible Causes Solutions
Lights do not work. The power supply cord is unplugged. Firmly plug the cord into a live outlet
withpropervoltage(refertoElectrical &
Grounding Requirements).
An LED light has malfunctioned. Before proceeding to replace LED, unplug the
refrigeratororturnopoweratthecircuit
breaker or fuse box.
NOTE: The refrigerator and freezer
compartment lamps are LED interior lighting,
and service should only be performed by a
qualiedtechnician.
Vibration or rattling
noise.
The refrigerator is not resting solidly on the
oor.
Floor is weak or uneven or leveling legs need
adjusting. See the Installation section for
leveling instructions.
Compressor seems to
run too much.
The refrigerator that was replaced was an
older model.
Modern refrigerators require more operating
timebutuselessenergyduetomoreecient
technology.
The room temperature is warmer than normal. The compressor will run longer under warm
conditions. At normal room temperatures
(70°F)expectyourcompressortorunabout
40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated in
surrounding temperatures above 110°F.
The door is opened often or a large amount
of food has just been added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
everything you need out of the refrigerator
at once, keep food organized so it is easy to
nd,andclosethedoorassoonasthefoodis
removed.(RefertotheFood Storage Guide.)
The refrigerator was recently plugged in and
the refrigerator control was set correctly.
The refrigerator will take up to 24 hours to
cool completely.
The refrigerator control is not set correctly for
the surrounding conditions.
See the Adjusting Control Settings section.
The doors are not closed completely. Firmly push the doors shut. If they will not
shut all the way, see “Doors will not close
completely” in the Troubleshooting section.
The back cover is dirty. This prevents air transfer and makes the motor
work harder. Clean the back cover. Refer to
the Care and Cleaning section.
TROUBLESHOOTING GUIDE
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