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18
Product Care
Service Information
If service is required after checking the troubleshooting guide, call your authorized service agency.
When you make a service call, be sure to have the following information handy:
• Model Number
• Serial Number
• Date of Purchase
• Name of dealer from whom purchased
Be ready to clearly describe the problem that you are having with your grill.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact
Viking Range, LLC at (888) 845-4641 or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it if service is ever required.
The serial number and model numbers for your grill is located underneath the pullout drip tray on the left hand side
Model No.______________________________________Serial No. ______________________________________
Date of Purchase ________________________________Date Installed __________________________________
Dealer’s Name __________________________________________________________________________________
Address ________________________________________________________________________________________
____________________________________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
Keep this manual with your grill for future reference.
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