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Refrigerator Troubleshooting Guide
Problem
Ice maker is not producing
ice.
Ice maker is not producing
enough ice.
Ice forms in inlet tube to ice
maker.
Solution
• Water pressure may be to low or high. Ice maker requires a water pressure of 20-120 psi to function
properly.
• Confirm ice maker arm is down. See "Automatic Ice Maker" section.
• Confirm household water supply is reaching water valve. Make sure the water valve shut off is fully
turned on.
• Confirm ice maker wiring harness is inserted completely in proper holes.
• Check for kinks in copper or plastic tubing. Remove kinks or replace tubing.
• Check electrical connections to water valve coil and connector block on refrigerator cabinet.
• If a water filter has been installed on the water line outside the refrigerator, check the filter for clogs or
improper installation of the filter.
• Ice maker has just recently been installed or a large amount of ice has just been used. Wait 24 hours
for ice production to begin and for ice maker to restock after emptied.
• Confirm household water supply is reaching water valve. Make sure the water valve shut off is fully
turned on.
• Piercing type or Sly6"saddle valve was used for hookup. Both reduce water flow and may become
clogged with time. Replace these valves with correct type of saddle valve requiring ¼" hole to be drilled
in water supply pipe prior to valve attachment.
• Check for kinks in copper or plastic tubing. Remove kinks or replace tubing
• Confirm freezer section is operating at proper temperature. Freezer must be cold enough to produce
ice. See 'Setting Controls" section.
• Check water pressure. Low water pressure causes valves to leak.
m
I,LI
15
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