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Self Help - Operation
Before calling for service, check the following •
Table 9: Self Help - Operation
Oven Problem
I
F03 or F04 Error appear in the A problem with the lock occured. Turn power off and turn it back on again after
display window, a few seconds. The oven should run a latch auto-test. If condition persists, note
the code number and call an authorized servicer.
Other F Error appears in the Turn power off and turn it back on again after a few seconds. If condition
display window, persists, note the code number and call an authorized servicer.
Cooling fan continues to run This is normal. The fan turns off automatically when the electronic components
after oven is turned off have cooled sufficiently.
Oven door is locked and will not Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker
release, even after cooling back on. The oven should reset itself and will be operable.
Oven is not heating Make sure the oven temperature has been selected. Check the circuit breaker or
fuse box to your house. Make sure there is proper electrical power to the oven.
Oven is not cooking evenly Check oven calibration. Adjust calibration if necessary (see Oven Offset, Page
21). Refer to cooking charts for recommended rack position. Always reduce
recipe temperature by 25°F when baking with convention bake mode.
Oven temperature is too hot or The oven thermostat needs adjustment. See Calibrating Oven Temperature,
too cold Page 21.
Oven light is not working Replace or reinsert the light bulb if loose or defective. See Page 19. Touching
properly the bulb with fingers may cause the bulb to burn out.
Oven light stays on Oven light comes on automatically when oven begins heating. Press LIGHT to
turn oven light off. If oven is off, check for obstruction in oven door or check to
see if hinge is bent.
Cannot remove lens cover on There may be soil build-up around the lens cover. Wipe lens cover area with a
light clean dry towel prior to attempting to remove the lens cover.
Oven will not self-clean properly Allow the oven to cool before running self-clean. Always wipe out loose soil or
heavy spill-over before running self-clean. If oven is badly soiled, set oven for a
four-hour Self-Clean. See Self-Cleaning, Page 17.
Clock and timer are not working Make sure there is proper electrical power to the oven. See the Clock and Timer
properly sections on Pages 2 and 8.
Excessive moisture When using bake mode, preheat the oven first. Convection bake will eliminate
any moisture in oven (this is one of the advantages of convection).
Porcelain Chips When oven racks are removed and replaced, always tilt racks upward and do
not force them to avoid chipping the porcelain.
HOW TO OBTAIN SERVICE
For authorized service or parts information call 8001 944-2904.
We want you to remain a satisfied customer• If a problem occurs that is not resolved to your satisfaction,
write to Bosch Customer Support, 5551 McFadden Avenue, Huntington Beach CA, 92649 or phone 800-944-
2904.
Please include the Model Number, Serial Number and date of original purchase and installation.
24 • English
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