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30
Problem Solution Guide - Oven (cont.)
NOTE: See Common Problems When Using Bake Mode on page 13 for problems with baking.
Problem May Be Caused By What to Do
Cannot set clock. Oven in use. Clock cannot be set
while oven is in use.
Turn off oven to set clock.
Oven does not self clean. Door not shut tightly. Check for obstructions. Close door tightly.
Oven set for delay timed cleaning. Oven will start to self clean at preset time.
Press CANCEL
· SECURE to return to normal
operation.
Meat probe connected. Oven will not start self clean cycle when meat
probe is connected. Disconnect and remove
meat probe.
Oven light does not work
(burners light and oven works
OK).
Oven in self clean mode. Light does not work when oven is in self clean
mode.
Oven in Sabbath mode. Light does not work when oven is in Sabbath
mode. See page 20.
Light bulb burned out. Replace light bulb. See Care and Cleaning
section.
Cooling fan continues to run
after oven is turned off.
Normal operation. The cooling fan may run for a while after the
oven is turned off, until the internal parts have
cooled.
Sabbath mode does not work. Meat probe connected. Oven will not start Sabbath mode when meat
probe is connected. Disconnect and remove
meat probe.
Oven door will not open. Oven is set to self clean. Check display. If lock symbol appears on
display oven door cannot be opened. Wait for
oven to complete self clean process or press
CANCEL
· SECURE. Door will unlock once oven
has cooled.
Error code appears and stays
on display, for example “U55.”
An error code having a letter with
a number following it that appears
and stays on the display indicates
a problem that cannot be resolved
by the customer.
Call for service.
Before You Call for Service
Warranty and Service
Getting Help
Before you request service:
1. Review Before You Call For Service section of this manual (page 28).
2. Use the helpful tips found in our Problem Solution Guide.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the
number below.
Dacor’s Customer Service center is available 6:00 a.m. – 5:00 p.m. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
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