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Problem solving guide
63
Problem Cause and remedy
The food in the pan
does not heat up when
the Auto heat-up func-
tion is switched on.
A large amount of food is being heated up.
Start cooking at the highest power level and then
turn down to a lower one manually later on.
The pan is not conducting heat properly.
Use a different pot or pan which conducts heat
properly.
An operating noise can
be heard after the appli-
ance has been switched
off.
The cooling fan runs until the hob has cooled down
and then switches off automatically.
is flashing altern-
ately with in the timer
display and the buzzer
is sounding.
The hob is incorrectly connected.
Disconnect the hob from the mains electricity sup-
ply.
Contact the Customer Service Department. The
hob must be connected to the mains according to
the wiring diagram.
“E” and a number,
e.g.E-0, is flashing al-
ternately with a 3-digit
number in the timer dis-
play.
Numbers
The fan is blocked or defective.
Make sure it has not been blocked by an object.
Remove the obstruction.
If this fault code continues to appear in the dis-
play, contact the Customer Service Department.
Other numbers
Fault in a zone
Disconnect the power supply to the hob for ap-
prox. 1minute.
If the problem persists after power has been re-
stored, please contact the Customer Service De-
partment.
Liquid has got into the
cooker hood.
Due to boiling over or spillage, liquid has made its
way through the extraction grille into the cooker
hood.
The base of the grease filter can hold approx. 250ml
of liquid. The drip tray underneath the housing can
hold a further 250ml of liquid.
Switch the cooker hood off.
Clean the grease filter, the drip tray and the inside
of the housing (see “Cleaning and care”).
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