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Problem solving guide
62
Problem Cause and remedy
After the hob has been
switched on, or after
touching a sensor,
appears in the timer
display for a few
seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
“System lock / Safety lock”).
The hob has switched
off automatically. When
the element is switched
back on, appears
above the On/Off
sensor control.
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
Clean off any dirt and/or remove the object (see
“Safety features” – “Safety switch-off”).
After the hob has been
switched on, appears
briefly in the timer dis-
play. The cooking zones
do not heat up.
The hob is in demonstration mode.
Touch the 0sensor control on any of the numerical
displays.
Then touch the and sensor controls at the
same time until flashes alternately with in
the timer display.
A cooking zone
switches off automatic-
ally.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see “Safety switch-off”).
A cooking zone or the
whole hob switches off
automatically.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
The Booster has deac-
tivated early automatic-
ally.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
The cooking zone is not
working in the usual
way on the power set-
ting selected.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
Power level 9 is auto-
matically reduced if you
select power level 9 on
two linked cooking
zones at the same time.
Operating both zones at power level 9 would exceed
the permitted maximum power for the two zones.
Use a different cooking zone.
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