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1. READ these instructions carefully before installing and operating the
appliance. Keep them for further reference.
2. Record in the space below the “SERIAL/MODEL NUMBER” found on the back
or bottom of your appliance and retain this information for future reference.
SERIAL NUMBER:
MODEL NUMBER:
DATE OF PURCHASE:
Save and staple your sales receipt to your manual for warranty coverage.
User Manual
Digital Ceramic
Tower Heater
MODEL: WHP5137
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Page 3
CONTENTS
SAFETY INFORMATION
Important Safety Instructions ..........................................................................................................................................3-6
Electrical Requirements.......................................................................................................................................................... 5
SET UP & USE
Parts & Features ......................................................................................................................................................................... 7
Control Panel ............................................................................................................................................................................... 7
Operation Guide ......................................................................................................................................................................... 8
CLEAN AND CARE ................................................................................................................................................9
TROUBLESHOOTING & WARRANTY
Limited Warranty ................................................................................................................................................................ 10-11
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IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances, basic precautions should always
be followed to reduce the risk of re, electric shock, and injury to
persons, including the following:
1. Read all instructions before using this heater.
2. This heater is hot when in use. To avoid burns, do not let bare
skin touch hot surfaces. If provided, use handles when moving
this heater. Keep combustible materials, such as furniture, pillows,
bedding, papers, clothes, and curtains at least 3 feet (0.9m) from
the front of the heater and keep them away from the sides and
rear.
3. Extreme caution is necessary when any heater is used by or near
children or invalids and whenever the heater is left operating and
unattended.
4. Always unplug heater when not in use.
5. Do not operate any heater with a damaged cord or plug or after
the heater malfunctions, has been dropped or damaged in any
manner. Discard heater or return heater to authorized service
facility for examination, electrical or mechanical adjustment, or
repair.
6. Do not use outdoors.
7. This heater is not intended for use in bathrooms, laundry areas
and similar indoor locations. Never locate heater where it may fall
into bathtub or other water container.
8. Do not run cord under carpeting. Do not cover cord with throw
rugs, runners, or similar coverings. Do not route cord under
furniture or appliances. Arrange cord away from trafc area and
where it will not be tripped over.
9. To disconnect heater, rst turn controls to off, then remove plug
from outlet.
WARNING
When using electrical appliances, basic safety precautions
should be followed, including the following
DANGER
DANGER - Immediate hazards
which WILL result in severe
personal injury or death
WARNING
WARNING - Hazards or unsafe
practices which COULD result in
severe personal injury or death
CAUTION
CAUTION - Hazards or unsafe
practices which COULD result in
minor personal injury
SAFETY INFORMATION
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10. Do not insert or allow foreign objects to enter any ventilation or
exhaust opening as this may cause an electric shock or re, or
damage the heater.
11. To prevent a possible re, do not block air intakes or exhaust
in any manner. Do not use on soft surfaces, like a bed, where
openings may become blocked.
12. A heater has hot and arcing or sparking parts inside. Do not use
it in the areas where gasoline, paint, or ammable liquids are
used or stored.
13. Use this heater only as described in this manual. Any other use
not recommended by the manufacturer may cause re, electric
shock, or injury to persons.
14. CAUTION: Always plug heaters directly into a wall outlet/
receptacle. Never use with an extension cord or relocatable
power tap (outlet/power strip).
15. This heater draws 12.5 amps during operation. To prevent
overloading a circuit, do not plug the heater into a circuit that
already has other appliances working.
16. The output of this heater may vary and its temperature may
become intense enough to burn exposed skin. Use of this heater is
not recommended for persons with reduced sensitivity to heat or an
inability to react to avoid burns.
17. Don’t leave the heater on unattended.
SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
ELECTRICAL REQUIREMENTS
This appliance has a polarized plug (one blade is wider than the other). To
reduce the risk of electric shock, this plug is intended to t into a polarized outlet
only one way. If the plug does not t into the outlet, reverse the plug. If it still
does not t, contact a qualied electrician. Do not attempt to modify the plug in
any way.
NOTE: Neither Westinghouse nor the dealer can accept any liability for damage to the
product or personal injury resulting from failure to observe the electrical connection
procedures.
WARNING: To reduce the risk of electric shock, do not use with an extension cord.
SAFETY INFORMATION
SAFETY INFORMATION
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SAFETY INFORMATION
SAFETY FEATURES
OVERHEAT SAFETY FEATURE
This heater is equipped with a overheat safety feature. When the heaters internal
components reach a certain temperature that could cause overheating and possible
re, the heater will automatically shut off.
BATTERY INFORMATION
• KEEP OUT OF REACH OF CHILDREN. Swallowing may lead to serious injury
or death. Severe burns can occur within 2 hours of ingestion. Immediately see
a doctor and have the doctor phone (202) 625- 3333 collect. Keep in original
package until ready to use. Dispose of used batteries immediately. Risk of
injury due to re, explosion or leakage. Do not disassemble, charge, crush or
expose to re or high temperatures.
• LITHIUM COIN CELL SAFETY NOTICE: Keep lithium coin batteries out of the
reach of small children; coin cell batteries can be accidentally ingested. If
ingested, these batteries may leak harmful contents causing chemical burns,
perforation of soft tissue, and in severe cases may cause death. Lithium coin
batteries must be removed immediately if swallowed. Seek medical attention
immediately. If you or your doctor suspects that a battery has been ingested
for assistance in the US call the NATIONAL BATTERY INGESTION HOTLINE any
time at (202) 625-3333: in Canada call 416-813-5900.
• Do not dispose of batteries in re. Batteries may explode or leak.
• Remove the battery if the remote control is not used for a long period of time.
WARNING
It is normal for the power cord to feel warm to the touch; however, a loose
t between the outlet and the plug may cause overheating of the plug. If
this occurs, try inserting the plug into a different outlet. Contact a qualied
electrician to inspect the original outlet for damage.
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SET UP & USE
PARTS & FEATURES
CONTROL PANEL
Low Heat Mode
Fan Mode
Hi Heat Mode
Oscillation Mode
Timer
Control Panel
Base
Air Output Grill
Remote Control
Oscillate
Power
Timer
Mode
Air Input Grill
(In back, not shown)
Power Switch (In
back, not shown)
750
OSC
750
OSC
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SET UP & USE
PREPARATION FOR USE
ASSEMBLY INSTRUCTIONS:
Remove all contents from the box and you
should end up with four separate pieces
1. Main heater unit
2. Base
3. Decorative chrome plate/lid
4. Remote control
At the base of the main
heater unit, you will see a
threaded collar/wheel. Turn
the threaded collar/wheel
counter clockwise until it
comes off entirely from the
main heater unit.
Take the decorative chrome plate/lid and
lay it over the hole on the top of the base
Slide the main heater unit thru the hole in the base, being sure that the at sides of
the post line up with the at sides of the base
Take the threaded collar/wheel and thread it back on, turning in a clockwise position
until tight on the underside of the base
Place the heater on a rm, level surface and plug the unit directly into a 120V AC
standard electrical out.
Turn on the red power switch located at the back of the unit.
Before attempting to use remote control, please pull out the insulating lm to
activate included lithium battery. (see drawing on page 9)
OPERATING INSTRUCTIONS
POWERING ON / OFF
Turn the heater ON from the red power switch at the back of the
unit and then press the POWER button on the control panel or
on the supplied remote control.
NOTE: Once POWER button on control panel or remote
is pushed to OFF, heating element will stop but fan will continue for an
additional 30 seconds. This is normal.
NOTE: When nished completely, also turn off red power switch on back of unit.
Control
Panel
Remote
Control
750
OSC
750
OSC
750
OSC
Main
Heater
Unit
Chrome
Plate / Lid
Base
750
OSC
Collar / Wheel
Post
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Control
Panel
Remote
Control
750
OSC
750
OSC
CLEANING & CARE
SET UP & USE
SELECT DESIRED MODE
Press the MODE button on the control panel or remote control
to choose between Fan Only (fan icon appears in display), Low
Heat (750 icon appears) and High Heat (1500 icon appears)
modes.
NOTE: The High Heat mode is utilizing 1500W, the Low Heat Mode is utilizing 750W.
SETTING THE AUTO SHUTOFF TIMER FUNCTION
The timer function allows for the heater to power OFF
automatically after a set amount of time. Function can only be
set while the heater’s display is in ON position.
To set the auto shutoff timer, press the TIMER button on the
control panel or remote control. Timer can be set between 0.5 and 7.5 hours in 0.5
hour increments. Indicator lights will illuminate to conrm your selection of time.
SETTING OSCILLATION FUNCTION
With heater ON, turn on, or off, the oscillation function by
pressing the OSC button on control panel or remote control
With heater ON, oscillation indicator light will illuminate when
oscillation function is in use. Unplug the unit and let it cool
completely.
1. Unplug the unit and let cool completely.
2. To keep the heater clean, the outer shell may be cleaned with a soft, damp cloth.
You may use a mild detergent if necessary. After cleaning, dry the unit with a soft
cloth.
CAUTION: DO NOT let liquid enter the heater.
3. DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough
brushes to clean the heater. This may cause damage or deterioration to the
surface of the heater.
4. DO NOT immerse the heater in water.
5. Wait until the unit is completely dry before use.
6. If you do not use the heater for a long time, remove battery from remote as shown
below to prevent corrosion. Store the remote in a safe place. Follow same steps
for battery replacement.
STORAGE
Store the heater in a cool, dry location when not in use. To prevent dust and dirt build
up, use the original packaging to store the unit.
PUSH
BATTERY
BATTERY COVER
PULL
Control
Panel
Remote
Control
750
OSC
750
OSC
Control
Panel
Remote
Control
750
OSC
750
OSC
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TROUBLESHOOTING & WARRANTY
BEFORE YOU CALL FOR SERVICE
IF THE APPLIANCE FAILS TO OPERATE:
A) Check to make sure that the appliance is plugged in securely. If it is not, remove
the plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT CUSTOMER SERVICE.
DO NOT TRY TO ADJUST OR REPAIR THE APPLIANCE YOURSELF.
CUSTOMER SERVICE
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the W
Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
TROUBLESHOOTING
SPECIFICATIONS
Voltage Rating: 120 V (60Hz)
Power Consumption: 1500W
Unit Size WxDxH: 8.7” x 9.1” x 30.4”
Unit Weight: 8.8 lbs.
Remote control battery type: CR2025 lithium, 3v
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Unit does not turn
on
Unit is not plugged in Check that unit is plugged into a
working outlet
Remote does not
work.
Battery not set correctly or
low on power.
Check that the battery has been
placed in the remote control
properly and is in good working
condition.
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LIMITED WARRANTY
Westinghouse brand is used under license.
Any repair, replacement, or warranty service,
and all questions about this product should be
directed to W Appliance Co. at 1 (855) 855-
0294 from the USA or Puerto Rico.
W Appliance Co. warrants to the original purchaser
that the product will be free from defects in material,
parts and workmanship for the period designated for
this product. The warranty commences the day the
product is purchased and covers up to a period of
1 year (12 months) for labor/1 year (12 months) for
parts (manufacturing defects only)/carry in service.
W Appliance Co. agrees that it will, at its option,
replace the defective product with either a new or
remanufactured heater equivalent to your original
purchase during the warranty period.
Exclusions: This warranty does not apply to the
below:
1. If the appearance or exterior of
the product has been damaged or
defaced, altered or modied in design or
construction.
2. If the product’s original serial number
has been altered or removed or cannot
be readily determined.
3. If there is damage due to power line
surge, user damage to the AC power
cord or connection to improper voltage
source.
4. If damage is due to general misuse,
accidents or acts of God.
5. If repair attempts are done by
unauthorized service agents, use of
parts other than genuine parts or parts
obtained from persons other than
authorized service companies.
6. On units that have been transferred
from the original owner.
7. On products that have been purchased
as refurbished, like new, second-hand, in
a “As-Is” or “Final Sale” terms.
8. To products used in a commercial or
rental setting.
9. To products used in settings other than
ordinary household use or used other
than in accordance with the provided
instructions.
10. To damages for service calls for
improper installations.
11. To glass parts and other accessory
items that are included with the unit.
12. Transportation and shipping costs
associated with the replacement of
the unit.
13. Service calls to instruct you how to use
your heater.
14. Service calls to repair or replace the
house fuse, reset the circuit breaker or
correct the wiring in the house.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER; W Appliance Co. SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE DURATION OF THE
WARRANTY.
Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
This warranty gives you specic legal rights and you
may also have other rights which vary from state to
state.
Obtaining Service: To obtain service, product
literature, supplies or accessories please call
1 (855) 855-0294 to create a ticket for exchange/
repair. Please make sure to provide the date of
purchase, model number and a brief description of the
problem. Our customer service representative
will contact you or send detailed return instructions.
W Appliance Co. does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect
to the quality, performance, merchantability, or tness for a
particular purpose other than the purpose identied within this
user manual. W Appliance Co. has made every effort to ensure
that this user manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information
in this user manual is subject to change without notice and does
not represent a commitment on the part of W Appliance Co. W
Appliance Co. reserves the right to make improvements to this
user manual and/or to the products described in this user manual
at any time without notice. If you nd information in this manual
that is incorrect, misleading, or incomplete, please contact us at
1- 855-855-0294.
W Appliance Co.,
1356 Broadway
New York, NY 10018
TROUBLESHOOTING & WARRANTY
Page 12
, WESTINGHOUSE, and INNOVATION YOU CAN BE SURE OF
are trademarks of Westinghouse Electric Corporation. Used under
license by W Appliance Company. All Rights Reserved.
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