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Before YouCallForService...
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Improper cookware * Use pans which are flat and match tile diameter of
being used. the surface unit selected.
A fuse in your home may be • Replace tile fuse or reset the circuit breaker.
blown or the cimfit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
Incorrect denning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less xdsible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookw_are with smooth bottoms.
Food spillovers not cleaned • See the Cleaning the glass cooktop section.
before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored cooktop, when it is hot. This is temporm3: and will disappear
as the glass cools.
Hot cooktop came into • See the Glass surface - potential for permanent damage
contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Hot sugar mixture spilled • Call a qualified technician tor replacement.
on the cooktop.
Improper cookware • Use only flat cookware to minimize cycling.
being used.
Light bulb is loose or defective. • Tighten or replace the bulb.
Switch operating • Call for service.
light is broken.
Ov_ Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet, i grounded outlet.
A fuse in your home may be Replace the fuse or reset the circuit breaken
blown or the circuit
breaker tripped.
Oven controls improperly set. See the Using the oven section.
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