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Troubleshooting en
25
Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault Cause Troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
Connect the appliance to the power
supply.
The circuit breaker is faulty.
Check the circuit breaker in the
fuse box.
There has been a power cut.
Check whether the lighting in your
kitchen or other appliances are
working.
Appliance does not start pro-
cessing.
Rotary switch is set incor-
rectly.
Set the rotary switch to
be-
fore processing.
Appliance does not start pro-
cessing or switches off dur-
ing processing.
Processing quantity is too
great or processing time
was too long.
Set the rotary switch to
⁠.
Reduce the quantity of ingredients.
Allow the appliance to cool down to
room temperature.
Appliance or accessory is
blocked.
Set the rotary switch to
⁠.
Remove the blockage.
Scales show no change in
weight despite ingredients
being added.
Quantity of ingredients out-
side measuring range of
scales.
Add at least 5g or 0.01lb so the
scales show correct values.
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