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Problem solving guide
73
Problem Cause and remedy
Food is not
adequately
defrosted, heated
or cooked at the
end of the
selected cooking
duration.
The duration or power level were insufficient to cook the food.
Check whether the correct power level was selected for
the duration set.
The lower the power level, the longer the duration
required.
Check whether the programme has been interrupted and
not restarted.
The microwave
function is
working but not
the oven lighting.
The lamp is faulty.
You can then operate the appliance as normal, but not the
lighting.
Contact Miele Customer Service if you need to replace
the lighting.
Strange noises
are heard when
the microwave
oven is being
used.
The food is covered with aluminium foil.
Remove the aluminium foil.
Sparks are being created by the use of crockery with a
metallic finish.
Please observe the information on suitable containers.
The time of day
in the display is
not accurate.
If there has been a power cut, the time automatically
switches back to 12:00.
The time of day needs to be reset.
Set the correct time of day.
Food cools down
too quickly.
In the microwave oven, food begins to cook from the outside first,
the inside of the food relying on the slower conduction of heat.
If food is cooked at a high power level, it is possible that the heat
may not have reached the centre of the food, so it is hot on the
outside but cold in the centre. During standing time heat is
transferred to the centre of the food.
When reheating food with different densities, such as
plated meals, it is therefore sensible to select a lower
power level and lengthen the duration required.
The microwave
oven switches
itself off during a
cooking,
reheating or
defrosting
programme.
There may be insufficient air circulation.
Check whether the air inlet or outlet is blocked.
Remove any obstruction.
The appliance switches off automatically in cases of overheating.
Cooking can be continued after a cooling-down period.
The appliance switches itself off again.
Contact your Miele dealer.
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