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FAQ
Warning:
Risk of Electric Shock
• Incorrect repairs are dangerous. Repairs
may only be carried out and damaged power
cables replaced by our authorized service
center, or certied electricians.
• If the appliance is defective, unplug the
appliance from the mains or switch off the
circuit breaker in the fuse box. Contact our
authorized service center.
• Before changing LED lights, unplug the
appliance from the mains or switch off the
circuit breaker in the fuse box.
• If any abnormalities and/or defects occur while
operating the range hood, immediately turn off
the appliance. Unplug the appliance from the
mains or switch off the circuit breaker in the
fuse box and check the following:
Problem/Issue Possible Cause
After the POWER button
is pressed, the range hood
remains off and the button
does not illuminate.
The appliance may
be unplugged
The motor works, but the
control panel buttons do
not illuminate.
LED lights have
been damaged
If the problem/issue with the appliance still
persists after ruling out the possible cause(s),
please contact our authorized service center for
assistance.
SERVICE INFORMATION
Warning
• If any abnormalities and/or defects occur while
operating the range hood, immediately turn off the
appliance. Unplug the appliance from the mains
or switch off the circuit breaker in the fuse box.
Please contact our authorized service center.
• The appliance must only be repaired by
professionally trained and certied technician;
otherwise, severe injuries may occur.
• Warranty service is not provided based on the
following situations:
1) Failing to show invoice issued by authorized agents.
2) Damages of the parts due to the abused and
wrong installation, improper use, improper
location, carelessness or other factors.
3) Repair and maintenance without the
permission of FOTILE authorized agents.
4) Other situations that can't be controlled by
FOTILE authorized agents.
In above case, FOTILE will be released from
any responsibilities for the loss of personal
property, personal injury directly or indirectly
caused by the product.
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