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54
TROUBLESHOOTING
ezDispense
Symptoms Possible Cause & Solution
Refill Alarm continues
to display when
detergent/softener is
added.
Detergent/softener has built up on the fluid level sensor.
• Open the compartment covers and clean the insides of the
ezDispense
compartments with warm water. Use a soft brush to remove any residue.
If the
Refill Alarm
is displayed continuously, call for service.
The amount of detergent/softner is not enough for the sensor to detect.
• Fill the detergent/softner up to the
MAX
line in the compartment.
Too much/too little
detergent or softener
dispensed.
The default dispense amounts setting may need to be changed.
• Check and change the default dispense amounts setting.
The ezDispense doesn't
dispense detergent/
softener.
The ezDispense function is off.
• Turn on the
ezDispense
function.
The ventilation holes are blocked.
• Clean the ventilation holes for the lids on the compartments with warm
water.
The detergent or softener in the ezDispense compartments has
hardened.
• Clean the
ezDispense
compartments and change the detergent or
softener.
There's foam on the
rinsing course, and
there's detergent left
on the clothes after the
washing.
Detergent was used when rinsing.
• Please make sure that the detergent/softner is stored correctly. (right:
detergent / left: softener)
After the washing,
there's a scum on the
cloth.
You need to clean the inside of the ezDispense system.
• When using both dispensers for liquid detergent, make sure to run the
ezDispense Nozzle Clean
in advance.
Detergent, softener
leaks from the lid of
the ezDispense
compartments.
You need the ezDispense compartment's horizontal maintenance.
• Leakage occurs when the
ezDispense
compartment is tilted. Slide the
ezDispense
compartment out or in slowly and use both hands for safety.
The lid isn't fully closed.
• Securely close the lids to the
ezDispense
compartments. Be careful not to
lose the lids.
global_main.book.book Page 54 Tuesday, February 8, 2022 2:47 PM
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