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43
Water cannot be seen
in the drum.
The water level in your high effi-
ciency front load washer is below
the visible part of the drum, this is
normal.
No action needed.
Water has not drained
completely.
Suds may be excessive (usually
due to too much detergent or non-
HE detergent being used).
Use less detergent for future loads. Be sure to use
only high efficiency HE-detergents.
Pump is blocked. Check and clean the drain pump, water drain hose
and/or the drain pipe.
Drain hose or drain pipe is blocked. Clean drainage pipe and/or drainage hose.
Water is coming out
from underneath the
washer.
Water supply hose is leaking: is not
screwed on tight at both ends, or
rubber washer not placed in hose.
Eliminate the cause: tighten the hose (by hand at the
washer end), check for rubber washer in place.
Drain hose is leaking. Check the drain hose, be sure that it is on the washer
securely with the clamp in place; replace the drain
hose if leaking continues.
Foam comes out of the
detergent dispenser
drawer.
Too much detergent was used, or a
non-HE detergent was used; pump
was not able to pump out the
increased suds. Ådisplays at end
of cycle.
Immediate fix: mix 1 tablespoon of fabric softener with
1/2 liter (1 pint) of water and pour this mixture into the
detergent compartment, except if there is waterproof
type textiles in the load then do not use softener to
reduce the foam.
To prevent: use less detergent for future wash loads.
Repeated spinning. The Unbalanced Load Detection
system is attempting to balance the
load through repeated spin cycles.
To prevent: always load the washer with a mixture of
large and small wash items (easier to distribute in the
drum).
No spin took place
(laundry is still wet).
Load size too small. Add more laundry.
Large items may have become
entangled in the drum and could
not be distributed by the Unbal-
anced Load Detection system; spin
cycle therefore canceled for safety
reasons.
To prevent: always load the washer with a mixture of
large and small wash items (easier to distribute in the
drum).
Excessive suds: too much deter-
gent was used, or a non-HE deter-
gent was used. Ådisplays at end
of cycle.
Immediate fix: mix 1 tablespoon of fabric softener with
1/2 liter (1 pint) of water and pour this mixture into the
detergent compartment, except if there is waterproof
type textiles in the load then do not use softener to
reduce the foam.
To prevent: use less detergent for future wash loads.
No Spin was selected Select a spin speed setting (Low, Medium or High)
Detergent residue on
the laundry.
Some phosphate free detergents
contain water insoluble ingredients
that may appear as light spots on
the laundry.
Brush off when laundry is dry or
execute the program Rinse.
System shakes or
shudders when spin
speed increases.
The washer drum suspension sys-
tem shifts during spinning as the
speed increases. This may result in
a slight shaking of the washer
during the spin speed transition.
Mix small and large laundry items together in the load
to minimize this effect. Check to be sure the washer is
level and all four feet press equally against the floor.
~ Leveling the washer; Page 17
Check that transport bolts have been removed.
~ Remove the transport bolts; Page 14
Problem Possible cause(s) Solution(s)
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