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Food does not broil The oven controls have been set • Press the BROIL pad.
properly, incorrectly.
The rack has not been properly • See the broiling guide on page 41.
)ositioned.
Cookware not suited for broiling. • Use suitable cookware.
In some areas the power (voltage) • Preheat the broil element for 10 minutes.
may be low.
See the broiling guide on page 41.
The oven The oven sensor needs to be • See the section on adjusting the
temperature is too adjusted, thermostat on page 46.
hot or too cold.
Scratches or The cooktop is being cleaned
abrasions on improperly.
cooktop surface
®
Cookware with rough bottoms
were used on the cooktop or
there were coarse particles (eg.
salt or sand) present between the
cookware and the surface of the
cooktop.
Cookware has been slid across the
cooktop surface.
Boilovers have been cooked onto
the surface.
Scratches are not removable. Tiny
scratches will become less visible in time
as a result of cleaning.
To avoid scratches, use the recommended
cleaning procedures. Make sure the
bottoms of cookware are clean before use,
and use cookware with smooth bottoms.
Brown streaks or • Use the blade scraper to remove soil.
specks
See the section on care and cleaning of
the glass cooktop on page 54.
Areas of Mineral deposits from water and • Remove using a ceramic-glass cooktop
discoloration with food have been left on the surface cleaning cream.
metallic sheen of the cooktop.
Use cookware with clean, dry bottoms.
The oven will not The oven temperature is too high • Allow the range to cool and reset the
self-clean, to set a self-clean operation, controls.
The oven controls have been set • See the section on self-cleaning on page
incorrectly. 47.
A self-cleaning cycle cannot be started if the oven lockout feature has been
activated or if a radiant surface element is on.
"Crackling" or This is the sound of the metal • This is normal.
"popping" sound
Excessive smoking
during a self-
cleaning cycle
heating and cooling during
both the cooking and cleaning
functions.
There is excessive soiling in the
oveR.
Press the CLEAR/OFF pad. Open the
windows to rid the room of smoke. Wait
until the self-cleaning cycle is cancelled.
Wipe up the excessive soil and reset the
oven for self-cleaning.
Allow the oven to cool.The oven door will The oven is too hot.
not o pen after a
self-cleaning cycle.
Oven not dean after The oven controls were not set • See the section on self-cleaning on page
a self-cleaning cycle correctly. 49.
The oven was heavily soiled. • Wipe up heavy spillovers before starting
the self-cleaning cycle. Heavily soiled
ovens may need to self-clean again or for
a longer period of time.
NE595ROABSR_AA_DG68-00433A-06_EN.indd 56
Troub eshooting 56
06/03/2015 14:30:54
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