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Restoring All Default Settings
You can restore all of the watch settings back to the factory default values.
1 Press to view the menu.
2 Select > > Reset.
3 Select an option:
• To reset all of the watch settings to the factory default values and save all user-entered information and
activity history, select Reset Default Settings.
• To reset all of the watch settings to the factory default values and delete all user-entered information and
activity history, select Delete Data and Reset Settings.
4 Follow the on-screen instructions.
Updating the Software Using the Garmin Connect App
Before you can update your watch software using the Garmin Connect app, you must have a Garmin Connect
account, and you must pair the watch with a compatible phone (Pairing Your Phone, page 1).
Sync your watch with the Garmin Connect app (Syncing Your Data with the Garmin Connect App, page 21).
When new software is available, the Garmin Connect app automatically sends the update to your watch. The
update is applied when you are not actively using the watch. When the update is complete, your watch
restarts.
Updating the Software Using Garmin Express
Before you can update your watch software, you must download and install the Garmin Express application and
add your watch (Syncing Your Data with Your Computer, page 21).
1 Connect the watch to your computer using the USB cable.
When new software is available, the Garmin Express application sends it to your watch.
2 After the Garmin Express application finishes sending the update, disconnect the watch from your computer.
Your watch installs the update.
Troubleshooting
Resetting the Watch
If the watch stops responding, you may need to reset it. This does not erase any of your data.
NOTE: Resetting the watch resets the move bar.
1 Hold for 10 seconds.
2 Release .
The watch briefly displays a triangle, and then it displays the watch face.
Is my phone compatible with my watch?
The vívosmart 5 watch is compatible with phones using Bluetooth technology.
Go to www.garmin.com/ble for Bluetooth compatibility information.
My phone will not connect to the watch
• Bring the watch within range of your phone.
• If your watch and phone are already paired, turn Bluetooth off on both devices, and turn it back on.
• If your watch and phone are not paired, enable Bluetooth technology on your phone.
• On your phone, open the Garmin Connect app, select or , and select Garmin Devices > Add Device to
enter pairing mode.
• On your watch, press to view the menu, and select > > Pair Phone to enter pairing mode.
Troubleshooting 31
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