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21
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
PROBLEM POSSIBLE CAUSE SOLUTION
Dishwasher won't start
Door is not closed properly Ensure the door is properly closed
Power supply or power line is not connected Ensure power supply is correctly connected
Delay Start option is selected Refer to Delay Start section in this manual to reset
Child Lock is activated (selected models) Refer to Child Lock section in this manual to deactivate
Dishwasher beeps at
the end of the cycle
Indicates the wash cycle is nished This is normal
Rinse Aid Light is on Rinse aid level is low Add rinse aid
Dishwasher operates
too long
Dishwasher is connected to cold water Ensure dishwasher is connected to the hot water supply
Loaded dishes have a heavy soil level When heavy soil is detected, the Auto and Normal
cycles will automatically increase the cycle time
Sanitize option is selected When Sanitize option is selected, the cycle time will
increase to meet the sanitize temperature requirement
Dishes are not clean
enough
Water pressure is temporarily low Use dishwasher when the water pressure is normal
Inlet water is low Ensure the dishwasher is connected to the hot water
supply
Avoid using the dishwasher when hot water is being
used elsewhere in the house
Dishes are loaded too close together Refer to the Loading sections in this manual to reload
Improper use of detergent Using fresh detergent, add the correct amount
depending on the water hardness and the selected cycle
Selected cycle is not suitable for food soil
condition
Choose another cycle for longer washing time
Spray arms are blocked by items Ensure the spray arms can rotate fully
Dishes are not dry
enough
Rinse aid dispenser is empty Fill Rinse Aid Dispenser or increase the amount of
rinse aid
Improper loading of dishes Refer to the Loading sections in this manual to reload
Selected cycle does not include drying Select a cycle with drying
Spots and lming on
dishes
Water hardness is too high For extremely hard water, install a water softener
Improper loading of dishes Refer to the Loading sections in this manual to reload
Rinse aid may be too old Use fresh rinse aid
Rinse Aid Dispenser is empty Fill Rinse Aid Dispenser
Etching
Use of too much detergent Use less detergent
Inlet water temperature exceeds 150℉ Lower the inlet water temperature
Detergent left in
dispenser cup
Detergent may be too old Use fresh detergent
Spray arms are blocked by items Ensure the spray arms can rotate fully
Detergent dispenser
will not close
Improper operation of the detergent cover Refer to the Dispenser sections in this manual to close
Water remains in the
dishwasher
Previous cycle has not nished or has been
interrupted
Select the proper cycle as indicated by the manual
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