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35
20.1 Cu. Ft. French Door Counter Depth Refrigerator
The temperature is too cold.
• Adjust the refrigerator or freezer compartment temperature. Allow 24 hours for
the temperature to adjust. See Setting the refrigerator temperature on page 25
or Setting the freezer temperature
on page 25.
Ice is not dispensing.
• After you install the water supply line, you should wait 12 hours before you try
dispensing ice. If the water is not sufficiently cooled, your refrigerator takes
longer to make ice.
• Make sure that the water line is connected and the water valve open. See
Connecting the water supply
on page 21.
• Make sure that the water line is not kinked or bent.
• Make sure that the ice dispenser is not in off mode.
• Make sure that no ice is blocking the ice maker bucket or ice chute.
• If the water pressure is less than 30 psi (206 kPa), try installing a booster pump to
compensate for the low pressure.
• Make sure that the freezer compartment temperature is not set too warm. Try
setting the freezer temperature lower. See Setting the freezer temperature
on
page 25
.
• If you just dispensed a large amount of ice, wait at least 90 minutes before
dispensing more ice.
Water is not dispensing.
• Make sure that the water line is connected and the water valve open. See
Connecting the water supply
on page 21.
• Make sure that the water line is not kinked or bent.
• Make sure that the refrigerator compartment temperature is not set too low. If
the temperature is too low, the water in the dispenser tank may freeze. See
Setting the refrigerator temperature
on page 25.
• Make sure that the water filter is correctly installed. See Replacing the water
filter on page 31.
A layer of frost occurs in one of
the compartments.
• A layer of frost may occur on the compartment’s interior walls if the freezer is
opened frequently or kept open too long.
• Make sure that the air outlets are not blocked by food.
• Make sure that the doors are fully closed.
To remove the frost, see Defrosting the freezer compartment
on page 30.
The refrigerator door is hard to
open.
• When you open the refrigerator door, warm air rushes inside. When you close
the door, the warm air rushes to the condenser which causes a vacuum. This
causes the door to be hard to open for about 10 to 15 seconds after closing.
• If the door is hard to open at other times, try rubbing paraffin wax or petroleum
jelly along the edges of the entire gasket. Paraffin wax is used for canning and is
safe for use around food.
The compressor runs for a long
time or turns on and off
frequently.
The compressor runs longer if:
• The room temperature is high.
• You just added a large amount of food. Wait for the food to freeze, then check
again.
• You open and close the door frequently.
• The door gasket is dirty. Clean the gasket. See Cleaning your refrigerator
on
page 30
.
• Your refrigerator has been disconnected for a period of time. Wait for your
refrigerator to cool (about four hours) before adding food.
• You have the temperature set too low.
• This refrigerator is designed to run for longer periods of time at a lower energy
usage.
The light inside the refrigerator
does not turn on.
• Make sure that your refrigerator is plugged into a working outlet.
• If a door stays open too long, your refrigerator automatically turns off the light.
Close then open the door again.
• Check to see if the light is damaged. If the light is damaged, have it replaced by a
qualified service technician. See Replacing the LED light
on page 33.
PROBLEM SOLUTION
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