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PLEASE NOTE: EL22 IS FOR OUTDOOR PERMANENT INSTALLATIONS ONLY AND EL22-I IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL
AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.
Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
English
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator
Error
Code
Error Description Possible Cause What To Do
E0
Hot water sensor failure
Junction port loose,
Short circuit
Call for Service
E1
Ignition systeme failure
The gas valve is not opened
or fully opened, Water shut-
o valve is not open, Junction
port loose
Check and open gas fully,
Check and open water valve,
Call for Service
E2
There is ame when no
water coming in
Electric circuit problem Call for Service
E3
Over-heating protection
Dry Combustion, Problem of
over heating controller
Call for Service
E4
Cold water temperature
sensor
problem with sensor, problem
with sensor’s plug or socket,
none of the above
replace the sensor, x it,
replace the computer board
E5
Pressure Switch
Motor problem, Voltage of
power supply is too low
Call for Service
E6
Over-heating
Gas pressure is too high,
Water shuto valve is not
fully opened, The temperature
is set too low
Check shut-o valve and
open fully, Increase
temperature setting
E7
solenoid valve
open circuit of the valve, short
circuit of the valve, none of
the above
connect the valve, replace the
valve, replace the computer
board
E8
vent pipe block vent pipe is blocked clean the pipe
If the error code remains shown:
• Close the hot water faucet and turn o the\
switch on the remote control.
• Take the proper action shown below and
attempt operation of the water heater again.
• If the error code is still shown:
• Turn o the hot water faucet and turn o
the switch on the remote control.
• Take note of the error code displayed and
call the customer service assistance
number in the “If You Need Service”
When an error code is displayed:
• Close the hot water faucet, turn o the
switch on the remote control.
• Wait for about 5 minutes before turning the
switch on again.
• Open the hot water faucet.
NOTICE: If an error code other than those listed
below is displayed, immediately turn o the hot
water faucet, take note of the error code, turn
o the switch on the remote control and call the
customer assistance number.
Error Code Guide
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control,
burners , vent connectors or other safety devices. Refer repairs to qualied service
personnel.
CAUTION: Make certain power to water heater is “OFF” before removing protective
cover FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. VERIFY PROPER OPERATION
AFTER SERVICING.
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