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USER MAINTENANCE INSTRUCTIONS
48
www.insigniaproducts.com
Understanding the error codes
Your washer has an automatic error-monitoring system to detect and diagnose
problems at an early stage.
The display panel
does not light
• Make sure that the power cord is connected to a working
outlet.
• Contact a qualified repair professional to check the display
panel wiring.
Items are still dirty
after washing
• Make sure that you do not overload your washer.
• Make sure that you use the correct amount of detergent.
• If items are extremely dirty, try washing them a second time.
Load is too wet at
the end of the
cycle
• Use a high-efficiency detergent to reduce over-sudsing. See
Step 1: Select a detergent
on page 30.
• The load may be too small. Very small loads (one or two items)
may become unbalanced and not spin out completely.
Load has too
many suds
• Use a high-efficiency detergent to reduce over-sudsing. See
Step 1: Select a detergent
on page 30.
• If you have “soft” water, reduce the amount of detergent.
• For small or lightly soiled loads, reduce the amount of
detergent.
ERROR
CODE
POSSIBLE CAUSE SOLUTIONS
E30 Door open • Open, then close the door.
• Make sure that no items are caught between the
door and your washer.
E10 Water injecting
problem while
washing
• Make sure that the water pressure is not too low.
• Straighten the water hose, if necessary.
• Make sure that the inlet valve filter isn’t blocked.
E21 Washer doesn’t
drain
• Make sure that the drain hose if not blocked.
E12 Water overflow • Restart you washer.
EXX Other • Try restarting your washer. If the error remains or
a different error code is displayed, contact
qualified service personnel.
PROBLEM SOLUTION
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