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30 troubleshooting electrolux e:line ovens
Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for service.
• It may be possible to avoid a call by xing the problem yourself – and so continue cooking.
Note:
•
problem possible cause
Oven or grill not working Time of day is not set
Power is not turned on
Controls are incorrectly set
Household fuse has blown or power supply is off (If the household fuse continues to blow, call the
Service Centre)
Child-proof oven lock is activated (Refer to operating instructions)
Oven light not working Lamp blown or loose socket
Household fuse has blown (If the household fuse continues to blow, call the Service Centre)
Oven not heating enough Foil trays on bottom of oven
Timer is in ‘AUTO’ mode. (Refer to operating instructions)
Household fuse has blown (If the household fuse continues to blow, call the Service Centre)
Oven is in ‘Demo mode’. Turn the oven off, then press the - and + buttons underneath cook time,
at the same time. ‘Normal mode’ should now be displayed
Clock ashing on display Power failure or interruption
Reset time of day and any cooking functions you were using. (Refer to CLOCK operating instructions)
Unit smoking when rst used Protective oils being removed (see page 6)
Condensation build up Reduce the amount of water used in cooking. (Sometimes condensation is normal)
Door cannot be replaced
after removal
Stirrup not engaged properly
Pyrolytic cycle not working All accessories must be removed from the oven see page 27
Functions and
temperature
appear
on display but oven
does not work
Oven is in ‘Demo’ mode, refer to Additional Functionality on page 17
Data plate
When you need information, service or spare parts please be prepared to tell us the:
• Model
• Model number
• Serial number shown on the data plate. The data plate is visible when the oven or grill door is open.
Customer Care Centre
If you need more information, please contact the Customer Care Centre:
Australia – 1300 363 640, 8am-5pm EST Mon-Fri.
New Zealand – +649 573 2384, 8am-5pm EST Mon-Fri.
If you have a warranty or spare parts enquiry, you should call the number listed on the back page.
Troubleshooting
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