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• If the signal passes through your body, you may experience
signal loss or your headphones may become disconnected.
• It is recommended to wear your headphones with the
antenna on the same side of your body as your vívoactive 3
Music device.
My device is in the wrong language
You can change the device language selection if you have
accidently selected the wrong language on the device.
1
Hold the touchscreen.
2
Scroll down to the last item in the list, and select it.
3
Scroll down to the last item in the list, and select it.
4
Scroll down to the second item in the list, and select it.
5
Select your language.
My device does not display the correct time
The device updates the time and date when it syncs with your
smartphone or when the device acquires GPS signals. You
should sync your device to receive the correct time when you
change time zones, and to update for daylight saving time.
1
Hold the touchscreen, and select Settings > System > Time.
2
Verify the Auto option is enabled.
3
Select an option:
• Confirm that your smartphone displays the correct local
time, and sync your device to the smartphone (Using the
Garmin Connect App, page 16).
• Select Set Time with GPS, go outdoors to an open area
with a clear view of the sky, and wait while the device
acquires satellite signals.
The time and date are updated automatically.
Maximizing Battery Life
You can do several things to extend the life of the battery.
• Reduce the backlight timeout (Backlight Settings, page 18).
• Reduce the backlight brightness (Backlight Settings,
page 18).
• Turn off Bluetooth technology when you are not using
connected features (Turning Off the Bluetooth Smartphone
Connection, page 2).
• Turn off activity tracking (Activity Tracking, page 7).
• Limit the smartphone notifications the device displays
(Managing Notifications, page 2).
• Stop broadcasting heart rate data to paired Garmin devices
(Broadcasting Heart Rate to Garmin Devices, page 6).
• Turn off wrist-based heart rate monitoring (Turning Off the
Wrist-based Heart Rate Monitor, page 7).
Restarting the Device
If the device stops responding, you may need to restart it.
NOTE: Restarting the device may erase your data or settings.
1
Hold the key for 15 seconds.
The device turns off.
2
Hold the key for one second to turn on the device.
Restoring All Default Settings
You can reset all of the device settings to the factory default
values.
1
Hold the touchscreen.
2
Select Settings > System > Reset.
3
Select an option:
• To reset all of the device settings to the factory default
values and delete all user-entered information and activity
history, select Delete Data and Reset Settings.
NOTE: If you have set up a Garmin Pay wallet, this option
deletes the wallet from your device. If you have music
stored on your device, this option deletes your stored
music.
• To reset all of the device settings to the factory default
values and save all user-entered information and activity
history, select Reset Default Settings.
Acquiring Satellite Signals
The device may need a clear view of the sky to acquire satellite
signals.
1
Go outdoors to an open area.
The front of the device should be oriented toward the sky.
2
Wait while the device locates satellites.
It may take 30–60 seconds to locate satellite signals.
Improving GPS Satellite Reception
• Frequently sync the device to your Garmin Connect account:
◦ Connect your device to a computer using the USB cable
and the Garmin Express application.
◦ Sync your device to the Garmin Connect app using your
Bluetooth enabled smartphone.
◦ Connect your device to your Garmin Connect account
using a Wi‑Fi wireless network.
While connected to your Garmin Connect account, the device
downloads several days of satellite data, allowing it to quickly
locate satellite signals.
• Take your device outside to an open area away from tall
buildings and trees.
• Remain stationary for a few minutes.
Activity Tracking
For more information about activity tracking accuracy, go to
garmin.com/ataccuracy.
My step count does not seem accurate
If your step count does not seem accurate, you can try these
tips.
• Wear the device on your non-dominant wrist.
• Carry the device in your pocket when pushing a stroller or
lawn mower.
• Carry the device in your pocket when actively using your
hands or arms only.
NOTE: The device may interpret some repetitive motions,
such as washing dishes, folding laundry, or clapping your
hands, as steps.
The floors climbed amount does not seem accurate
Your device uses an internal barometer to measure elevation
changes as you climb floors. A floor climbed is equal to 3 m
(10 ft.).
• Avoid holding handrails or skipping steps while climbing
stairs.
• In windy environments, cover the device with your sleeve or
jacket as strong gusts can cause erratic readings.
Improving the Accuracy of Intensity Minutes and
Calories
You can improve the accuracy of these estimates by walking or
running outside for 15 minutes.
1
From the watch face, swipe to view the My Day widget.
2
Select .
22 Troubleshooting
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