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ENGLISH-37
Symptom Checklist
I have installed the Samsung
Connect app, but, the
POWERbot fails to connect.
fYou can use the Samsung Connect app with the POWERbot only after
connecting the wireless router and the POWERbot through the Easy-
Setup procedure. See pages 28 through 31.
I cannot log into my
Samsung account.
fCheck your ID and password on the screen of the Samsung account.
A message appears saying
there is a failure during
Easy-Setup.
fYou may have failed temporarily due to the distance from the
wireless router or other obstacles. Please try again after a while.
The Samsung Connect
app does not work even
though your smart phone is
normally connected to the
POWERbot.
fTurn off the Samsung Connect app and then run it again, or
disconnect the smart phone from the wireless router and then
connect it again. Or turn off the power supply of the POWERbot, turn
it on, wait for a minute or longer, and then run the Samsung Connect
app again.
The functions of the
Samsung Connect App do
not work.
fCheck if the POWERbot's Smart control blocking function is On.
(When Smart control is blocked, the Wi-Fi indicator is turned off. You
can only use the remote control to control the POWERbot remotely.)
The Samsung Connect Robot
Vacuum App fails to start.
fCheck if the POWERbot is connected to the wireless router.
The POWERbot is not
connected to Wi-Fi.
fCheck the setting status of the wireless router.
The Intelligent Power
Control function works on a
normal oor. (It should only
work on carpets.)
fCheck whether the oor is uneven and whether the POWERbot works
with its body a bit lifted up.
fCheck whether there is any foreign matter on the cliff sensor which
is on the bottom of the POWERbot.
fCheck whether the oor color is dark.
The Intelligent Power Control
function does not work.
fWhen the POWERbot cleans a carpet with short bers and bright
color, it may recognize the carpet as a oor and then the Intelligent
Power Control function may not work.
The Edge Clean Master
function does not work.
fIf the POWERbot cannot recognize a wall, the Edge clean master may
not work:
– When an obstacle made of reective material is in front of the wall
– When the wall itself is made of reective material
– When the wall is a dark color
The Edge Clean Master
function works though there
is no wall or corner.
fCheck whether small obstacles are arranged in a narrow space.
fIf the POWERbot recognizes the front obstacle as a wall, the Edge
clean master function may work.
The Edge Clean Master
function works though
the POWERbot has not
approached a wall or corner.
fIf the degree of the angle of a corner which the POWERbot detects
is large, the Edge clean master function may work even though the
POWERbot has not approached the wall or corner.
1_VR7000_EN_DJ68-00763C-06_USA.indd 37 2017-05-19 오후 5:06:01
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