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18
TROUBLESHOOTING
The IONIZATION NEEDLE Creates an Electrical Arc:
The IONIZATION NEEDLE needs to be cleaned. Using a cotton swab soaked with
rubbing alcohol, gently clean around the IONIZATION NEEDLE.
The Fan Does Not Operate Properly:
1. Try adjusting the fan speed using the CONTROL PANEL or REMOTE CONTROL.
2. Remove the FRONT GRILLE (see “DISASSEMBLY” on page 13) to ensure there are
no obstructions to the movement of the fan.
3. If the Fan continues to operate improperly or not at all, contact your dealer or
go to www.GreenTechEnv.com/Support.
The Purifier Makes a Rattling Noise When Taken Out of Packaging:
Remove the REAR COVER of the purier. Check to ensure the two BRASS THUMBSCREWS
holding the FILTER ASSEMBLY are in their proper place. If they are properly installed,
remove the THUMB SCREWS and FILTER ASSEMBLY and check the PCO CELL to ensure
the two PCO CELL RETAINING NUTS securing the PCO CELL are installed properly. Both
the BRASS THUMBSCREWS and PCO CELL RETAINING NUTS can work themselves loose
during shipment and storage of the purifier.
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