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16
49-80778
Troubleshooting tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Fan/Light does not operate
when slide switch is turned
ON
A house fuse may be blown or
a circuit breaker tripped.
Replace fuse or reset circuit breaker.
Loud or abnormal airflow
noise
Wrong duct size used in
installation.
This hood requires 6” ducting to perform optimally. Using
smaller duct pipe will cause reduced venting. Minimize
the duct run length and number of transitions and elbows.
GE service technicians cannot correct this issue if
installed improperly.
Fan fails to circulate
air or moves air slower
than normal and/or fan is
making loud or abnormal
airflow noise
Obstructions in duct work. Make sure nothing is blocking the vent. Make sure your
wall or roof cap has a blade or door.
Damper blade on wall or roof
cap may not be open.
Make sure damper swings freely. Damper blades may flip
over and will not fully open when this happens. Adjust to
original position.
Metal grease filter and charcoal
filter (if present) may be dirty.
Clean the metal grease filter and replace charcoal filter (if
present). See Care and Cleaning of the Vent Hood.
Insufficient makeup
(replacement) air
Sufficient makeup (replacement) air is required for
exhausting appliances to operate to rating. Check with
local building codes, which may require or strongly
advise the use of makeup air. Visit GEAppliances.com for
available makeup air solutions.
Early light failure Light wattage is too high. Replace with correct wattage.
Fan automatically turns on
and can not be turned off.
This is normal. The sensor feature will automatically turn the fan on if
cooking temperature becomes too hot. The fan will then
turn off when temperatures cool to an appropriate level.
Fan keeps going off and on The motor is probably
overheating and turning itself
off. This can be harmful to the
motor.
Check to be sure the filters are clean. If off and on
cycling continues, call for service.
TROUBLESHOOTING TIPS
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