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USING YOUR DYSON MACHINE
PLEASE READ THE “IMPORTANT SAFETY INSTRUCTIONS” IN THIS
DYSON OPERATING MANUAL BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON MACHINE
• Do not carry out any maintenance or repair work other than that shown and
described in this Dyson Operating Manual, or advised by the Dyson Helpline.
• Always disconnect the plug from the main outlet before inspecting for problems.
If the machine will not operate, first check the main outlet has electricity supply
and that the plug is properly inserted into the outlet.
• If the fuse needs replacing, please check ‘User servicing instructions’.
OPERATION
• Ensure machine is fully assembled in line with the instructions before use. Do not
dismantle the machine or use without the loop amplifier fitted.
• The machine will not operate in heating mode unless the target temperature is
above the room temperature.
• Each time the heating mode is selected, it conducts a short calibration cycle.
Airflow will be automatically controlled during this cycle. Once the calibration
cycle is complete, it will revert to the selected airflow speed.
• The machine will not oscillate when the control buttons are pressed.
• Do not lubricate any part of this machine.
AUTO MODE
• A period of 6 days is required after the machine is first used for the sensor to
calibrate. During this period the machine may be more sensitive to VOCs
(such as odors) than normal.
CONTROL WITHOUT REMOTE
• The machine can be controlled through your Dyson Link app.
DYSON LINK APP CONNECTIVITY
• You must have a live Internet connection in order for the Dyson Link app
to work.
• The machine only connects to 2.4GHz networks, which includes mostmodern
routers. Check your router documentation for compatibility.
Supported Wi-Fi protocols:
- IEEE802.11b (Not recommended)
- IEEE802.11g
- EEE802.11n (Support only for 2.4GHz)
• For support with connectivity, please contact the Dyson Helpline at
866-861-2521.
TILT FUNCTION
• Carefully hold the base and the main body. Tilt the amplifier forward or
backward for the required airflow angle.
AUTOMATIC CUT-OUT
• For your safety this machine is fitted with automatic cut-out switches that
operate if the machine tips over or overheats. If the switches operate, unplug the
machine and allow it to cool. Before restarting the machine check and clear any
blockages and ensure the machine is on a solid level surface.
• In heating mode the machine will automatically switch ‘OFF’ after 9 hours of
continuous use and will return to standby mode. To restart the machine, press
the power button on either the remote control or the base, or restart via the
Dyson Link app.
REPLACEABLE PARTS
BATTERY REPLACEMENT
CAUTION
• Unscrew the battery compartment on the remote control. Loosen the base and
pull to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Always replace the screw in the remote control.
• Follow battery manufacturers' instructions when installing new batteries (battery
type CR 2032).
NON-WASHABLE FILTER UNIT
• Your filter unit is non-washable and non-recyclable.
• To replace your filter unit follow the steps as shown.
• To dispose of your old filter unit: remove it from the machine and place it in your
household waste bin.
• A new filter unit can be purchased at www.dyson.com/filter.
DISPOSAL INFORMATION
• Dispose of or recycle the battery in accordance with local ordinances
or regulations.
• Keep the used batteries away from children as these can still harm children
if swallowed.
• Dyson products are made from high grade recyclable materials.
Recycle where possible.
• Your filter unit is non-washable and non-recyclable.
• The battery should be removed from the product before disposal.
• California: This product includes a separate remote control device with a coin
cell battery. The coin cell battery contains Perchlorates. Special handling may
apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson Helpline with
your serial number and details of where and when you bought the machine.
Most questions can be solved over the phone by one of our Dyson Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under warranty, and it is a
covered repair, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on the base of
the machine.
If your Dyson machine needs service, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under warranty, and it is a
covered repair, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON MACHINE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are four ways to do this:
• Online at www.dyson.com
• Telephone the Dyson Helpline, 866-277-9896.
• Complete the enclosed Warranty Form and mail it to us.
• Smartphone. Download the Dyson Link app and you will be taken through
registration as part of the set up.
This will confirm ownership of your Dyson machine in the event of an insurance
loss, and enable us to contact you if necessary.
2 YEAR LIMITED WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR
LIMITED WARRANTY
WHAT IS COVERED
• Your Dyson machine is warranted against original defects in materials and
workmanship for a period of 2 years from the date of purchase, when used for
normal domestic purposes in accordance with the Dyson Operating Manual.
Please retain your proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture, according to
Dyson’s records. This warranty provides, at no extra cost to you, all labor and
parts necessary to ensure your machine is in proper operating condition during
the warranty period. The replacement of any part of your machine under
warranty will not extend the period of warranty. Any parts which are returned
and replaced by Dyson will become the property of Dyson. Please call the Dyson
Helpline at 866-277-9896 for more information.
• This warranty is only valid if the machine is used in the country in which it
was sold.
• This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
• Replacement filters. The machine's filter is not covered by the warranty.
• Damage caused by not carrying out the recommended machine maintenance.
Dyson shall not be liable for costs, damages or repairs incurred as a result of,
due to, or from:
• Purchases of machines from unauthorized dealers.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or
use not in accordance with the Dyson Operating Manual.
• Use of the machine other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• External sources such as weather, electrical outages or power surges.
• Repairs or alterations carried out by unauthorized parties or agents.
• Clearing blockages from your machine.
• Normal wear and tear (e.g. fuse etc.).
• Damage as a result of use not in accordance with the rating plate.
• Additionally, this limited warranty does not apply to any machine that has had
the serial number altered or removed.
• If there is any doubt as to what is covered by the warranty, please contact Dyson.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your machine including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some
States and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service
described below. Dyson will not be liable for any consequential damages or
incidental damages you may incur in connection with your purchase and use of
your machine. This limitation is not allowed by some States and so this limitation
may not apply to you.
• This limited warranty gives you specific legal rights. You may also have other
rights which vary by State.
• This limited warranty is not transferable.
WARRANTY SERVICE
• Please fill out and return the Warranty Form, or register online at
www.dyson.com
• Before service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and
place of purchase.
• Please keep your purchase receipt in a safe place to ensure you have
this information.
• All work will be coordinated by Dyson or its authorized agents.
• Any replaced defective parts will become the property of Dyson.
• Service under this warranty will not extend the period of this warranty.
• If your fan is not functioning properly, please call the Dyson Helpline at
866-277-9896. Most issues can be rectified over the telephone by our trained
Customer Care staff.
IMPORTANT DATA PROTECTION INFORMATION
PRIVACY AND PERSONAL DATA PROTECTION
You will need to provide us with basic contact information when you register
your Dyson Product or the Dyson Link App;
WHEN REGISTERING YOUR DYSON MACHINE
• You will need to provide us with basic contact information to register your
product and enable us to support your warranty.
WHEN REGISTERING VIA THE DYSON LINK APP
You will need to provide us with basic contact information to register the Dyson
Link App; this enables us to securely link your product to your instance of
the App.
• When you register, you will have the opportunity to choose whether you would
like to receive communications from us. If you opt-in to communications
from Dyson, we will send you details of special offers and news of our latest
innovations. We never sell your information to third parties and only use
information that you share with us as defined by our privacy policies which are
available on our website. www.dyson.com/support/privacypolicy
CONFORMITY INFORMATION
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. The antenna used for this transmitter must be
installed to provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with any other antenna
or transmitter.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
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