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English 61
Warranty (U.S.A)
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
USE & CARE GUIDE
SAMSUNG ELECTRIC RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials or workmanship for the limited warranty
period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
Displayed
code
Possible cause Solution
Bad line This error message appears
if the power cord is installed
improperly.
If the power connection is
plugged in improperly, that
code appears on the display.
Reconnect the power
connection properly, and the
message disappears.
C-A2 This code occurs if the sub PCB
temperature rises abnormanlly
high.
Press OFF.
Check the oven vent and
cooling vent. If the vent is
closed, never block the vent
by anything. After cooling the
oven, restart the oven.
If this does not solve the
problem, call for service.
NE63T8711_AA_DG68-01209A-00_EN.indd 61 3/27/2020 12:44:15 PM
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